Abstract:Have you ever regretted getting defensive or sending an email while angry? Emotional self-management is especially important for leaders because all eyes are on you - your behaviors are more visible than others employees, who expect you to be a role model.
This session is for leaders who want to manage their emotions instead of letting emotions manage them. You will develop the capacity to empathize instead of react by applying a simple kinesthetic process to translate an emotional trigger into constructive dialogue. In this lively and practical session, teams will spar by testing how quickly they can extinguish a verbal fireball with empathy instead of making a "career-limiting reaction." By playing this game, you will learn to speak free of blame and judgment and reveal the deeper human needs that drive our behavior. This technique is based on Nonviolent Communication (NVC), a set of principles and practices that promote empathy, inclusion, collaboration and innovation.
Learning Outcomes:- Apply a kinesthetic process to empathize instead of react.
- Use constructive language to express yourself without judgment or blame.
- Demonstrate self-awareness and self-empathy by identifying the deeper human needs that drive behavior.
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