Abstract: When it comes to assessing an IT transformations (such as Agile and DevOps), performance metrics have come under intense scrutiny. Traditional performance metrics, such as counting the number of lines of code or the number of software bugs should be used with caution, because there are bugs that are not worth fixing and code that is not worth maintaining. Output based performance metrics represent activities, not outcomes. To visualize and optimize the business value of your software delivery, it's helpful to measure business outcomes, versus measure how busy people are. Flow metrics help us do just that.
In this talk, Dominica DeGrandis presents five flow metrics that reveal trends on desirable business outcomes – such as faster time-to-market, responsiveness to customers, and predictable release timeframes. The goal is to inspire you to experiment with flow metrics at your organization to help you become the voice of reason in your organization.
Talk outline:
5 min: Intro
10 min: Flow Distribution: A measure to see tradeoffs
10 min: Flow Velocity: A measure of throughput/productivity
10 min: Flow Load: Amount of Work-in-Progress (WIP)
10 min: Flow Time: A measure of speed
10 min: Flow Efficiency: Work vs. wait ratio
5 min: Things to consider - Gaming metrics - What we measure matters, because people value what is measured. A balanced set of metrics.
5 min: Takeaways & benefits
10 min: Q&A
For each Flow metric, I will cover interpretation, construction and description of a real examples/stories.
Learning Outcomes: - Learn what Flow metrics are and how they can help your team make better business decisions.
- Discover how to interpret and construct Flow metrics.
- Hear a new perspective on the benefits of measures focused on product measures instead of project measures.
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