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Tuesday, August 6 • 11:30 - 12:00
Enterprise Service Planning at Optimizely (Keith Nottonson)

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Learn how one startup moved from chaos to scrum and beyond by implementing Enterprise Service Planning (ESP) and the seven cadences and visualizing it on an evolving fifty foot wall of work, resulting in an increase in our product velocity while decreasing our time to customer value across multiple products and delivery teams.
Over the past eight years, Optimizely grew from a single product company built by a handful of engineers and designers to a multi-product company built by many teams of engineers and designers. But its development processes didn't adapt fast enough to keep up with Optimizely's growth. Engineers had too many dependencies in flight, designers were added too late in the process to be effective, and the highest value work wasn't properly prioritized. In the last couple of years, we have improved that drastically.
0 - 3 Welcome and introduction to presenter, company, and situation
4 - 7 How we arrived in such a state (2010-2013) and what we did (2014 - 2016)
8 - 13 Implementing ESP and the Wall of Work (2017-2018)
14 - 18 Where we are doing today (2019)
19 - 23 Insights about the seven cadences and visible portfolio management
24 - 27 Key Learnings and Challenges
28 - 30 Questions & Thank you

Lessons Learned from Your Experience:
  • * Understanding that my company was an ecosystem of interdependent services by visually mapping it out and seeing the observed capability of each service
  • * By having a central physical visual information radiator, driving conversations, alignment and insights is much easier than arguing in electronic format
  • * Mapping the seven cadences to our existing workflow and then adjusting/adding feedback loops where necessary was a cinch when I knew where and what to look for


avatar for Keith Nottonson

Keith Nottonson

Development, Senior Director, Optimizely

Tuesday August 6, 2019 11:30 - 12:00 EDT
Chesapeake 7/8/9