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Thursday, August 8 • 09:00 - 09:30
The Sun Never Sets on the Problem Solving Workshop (Steve Adolph, Rochelle Tan) popular

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A fundamental agile principle is the team reflects at regular intervals how to become more effective. The SAFe Inspect and Adapt Problem Solving workshop is a wonderful opportunity for everyone on an Agile Release Train (ART) to reflect on becoming more effective. However, what happens when the ART teams are massively distributed, such that the Sun truly never sets on the ART? How do you provide everyone on the ART an opportunity to reflect and collaborate with others who have similar interests? How do you enable all to participate in the problem solving session, to raise and solve problems that are important to them, and not just the problems that are important and visible to "home base"? This is the situation we faced at a large multi-national petroleum company preparing to conduct their first SAFe problem solving workshop. This story describes the practices, the agenda, the tools, and the lessons learned from running an equitable problem solving workshop for a train on which the Sun never set.

Lessons Learned from Your Experience:
  • An agenda for conducting a globally distributed problem solving workshop that creates equal opportunity for all voices to be heard.
  • People do not mind staying up late to solve a problem if the problem is of interest to them and they have the option to participate or not to participate.
  • The problem causing the teams the most pain are often not what management thinks are the problems causing the most pain
  • Managing the logistics of a globally distributed workshop are easily an order of magnitude more time consuming and complex than running a local face to face workshop
  • Even primitive collaboration tools can help you run a distributed problem solving workshop
  • People require additional training ahead of time to run an effective distributed problem solving workshop


avatar for Steve Adolph

Steve Adolph

yet another agile coach, cprime
Serial Entrepreneur and Yet Another Agile Coach...I start a company, it fails, I go back to coaching. [repeat]. I've been designing systems (telephone switches, railway signalling) and managing systems development since the days of Fortran and 5 micron CMOS. Over the years I learned... Read More →
avatar for Rochelle Tan

Rochelle Tan

Principal, RTculate LLC
As an Agile Evangelist, Rochelle Tan has over 20 years of experience in agile transformation with small to large organizations from various industries in North America and Asia: Oil and Gas, IT, Finance, Insurance, Government, and Publishing. Rochelle is an accomplished Agile Coach... Read More →

Thursday August 8, 2019 09:00 - 09:30 EDT
Chesapeake 7/8/9