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Monday, August 5 • 14:00 - 15:15
That’s not what I meant! - How communication can make, or break, teams (Trisha Hall)

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'Why don't you just understand???" How many times do you ask yourself this question? Your request, acceptance criteria, what you are asking for is clear in your mind, but your colleague doesn't ever seem to get it quite right. Why can't they just see things they way you do?
Maybe it's because they don't think the way you do, so it's a matter of understanding how they think and communicating in a way the receiver understands the information...
There are over 400 different combinations of thinking and behavior preferences, each one of them giving and receiving information in a different way. Learn more about how to decode your own combination, the combinations of your colleagues, and how to bridge the gap between.
This session is open for anyone that has to communicate their ideas, or for those that have to interpret someone else's ideas so they can get their work to 'Done'. We will have a conversation around techniques you can use to both enhance your own communication style as well as interpret the styles of those around you. During the incorporated table exercises you will get to share your ideas around communication and practice some of the concepts introduced in the session.

Learning Outcomes:
  • Learn techniques to understand the thinking and communication styles of both themselves and those around them.
  • Learn techniques to apply the knowledge of thinking styles to creating effective meetings
  • Gain an understanding of the Intent-Impact gap and how to mitigate its effects


avatar for Trisha Hall

Trisha Hall

VP, Enterprise Solutions, Agile Transformaton Inc.
I grew up in the corporate world and am an Agilist at heart.  I spent the first 18 years of my career in project, process and vendor management as well as contract negotiation.  I found, and fell in love with, Agile when I was asked to learn Agile and develop an Enterprise metrics... Read More →

Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake 10/11/12