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Monday, August 5
 

10:45 EDT

Agile adoption in Aeronautics Computing Center of Brazilian Air Force (Fernando Rodrigues de Sá, Everton Lucas)

Abstract:
The adoption of Agile Methods at CCA-SJ was an initiative of our system developers. Scrum was chosen as the framework for development. Despite this, at the beginning, teams were not following the Manifesto for Agile Software Development. Scrum teams were not properly formed. Scrum Guide was not even known by many developers. We also faced some problems in the interaction between individuals, since there were conflicts between military hierarchy and Agile Principles.
The Agile Transformation began with an intense work of 3 Agile Coaches. After our first results in adopting Agile Methods, we are increasingly gaining the confidence of our C-Level. In less than a year, I led this journey to success. Now we have a PMO where I lead a 9 members team. The planning of projects to be developed in 2019 was based on Scrum. That is, the new teams were formed according to the Scrum Guide.
In this talk I will present our journey in this Agile Transformation. I will also present two projects that were entirelly conducted based on Agile Methods. Our cases of success: a Low Cost Flight Simulator and a system that controls the overflight of foreign aircraft in Brazilian's airspace.The work that we are doing at CCA-SJ in the adoption of Agile Methods is pioneer in the Brazilian Air Force.

Learning Outcomes:
  • Transparency is key to gaining trust.
  • The importance of both top-down and bottom-up approaches.
  • Reinforcement of the importance of applying the principles and practices of the framework.
  • A case of success becomes an example for other teams and encourages the changes that can be made.

Attachments:

Speakers
avatar for Everton Lucas

Everton Lucas

Agile Coach, Aeronautics Computing Center of Brazilian Air Force
Developer since 1999, I've worked on products that used Delphi, PHP, C #, Java, PL/SQL, Ruby on Rails and Python. Bachelor in Information Systems. I'm always looking for learning between developing software and agile methods for one reason: the themes and knowledge complement each... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
National Harbor 4/5

10:45 EDT

Agile Legislation (Troels Vincents Hjortholm, Terkel Tolstrup)

Abstract:
By nature, it is contradictory to work in an agile set-up with the mindset of constant change and adaptability, while at the same time being assigned to fulfil a fixed legislation as a premise.
How can you work in an agile set-up when – from the agile perspective – you must comply with rigid rules and regulations and you discover the need to adjust or change a specific law and/or the legal interpretation of the law? Rigid in the sense that changing a law or legal interpretation takes time – more time than an agile approach normally allows for.
Nevertheless, the reality is that this is the premise of governmental organisations all around the world. However, by establishing a close collaboration between law makers and the agile delivery organisations a very fruitful collaboration can arise where both parties can benefit from better results.
In this talk, we will present three concrete examples from Denmark, including a government agency, a highly regulated public fund and a compliance program; all three examples have managed to drive value out of agile ways of working while at the same time working closely with lawmakers for mutual benefit.
Government agency case:
The government agency has implemented a full-scale SAFe program, where they manage to be in close dialogue with the law makers to adapt the laws according to the functionality available from each release in the agile program.
Public fund case:
For many years the public fund has supervised important parts of the Danish welfare system. They have successfully implemented agile ways of working, including legislation projects where all three project parameters: time, cost and scope are fixed. In this case, we will focus on how to interact with the legislators by being in continuous and close dialogue, so the legislators can help remove the impediments which are identified by the agile programs in the administrative interpretations of the laws to deliver better and simplified digital solutions.
Compliance program case:
We often think of compliance with government regulations as either compliant or non-compliant. However, in this case we will walk you through the major findings of a company’s agile compliance program where, in one year, they achieved 30 releases of new functionality supporting the compliance program. This was only made possible by including the government compliance agency in continuous dialogue and involvement.

Learning Outcomes:
  • Inspiration on agile collaboration between law makers and agile delivery organisations to achieve improved legislation and simplified digital solutions.

Attachments:

Speakers
avatar for Troels Vincents Hjortholm

Troels Vincents Hjortholm

Senior Manager, Deloitte
Troels V. Hjortholm is the leader of Deloitte Nordics Agile Community and has +11 years of solid agile experience covering everything from team coaching to enterprise agile transformations. Troels is passionate about applying agile ways of working to create successes within the Public... Read More →
avatar for Terkel Tolstrup

Terkel Tolstrup

Partner, Deloitte
Advise enterprises in adapting an agile culture and mindset. Experience from being an early adapter of eXtreme Programming practices around 2002. Moving into agile organizational setups and transforming large scale organizations from implementations in projects to establishing and... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
Chesapeake 4/5/6

10:45 EDT

One Architecture to Rule Them All: Why Hexagons are Awesome (Ted Young)

Abstract:
In this session, you'll learn the details of the Hexagonal architecture (aka "Ports & Adapters") and how it helps keep your code clean and well-tested. You'll find out how can scale from small microservices to much larger applications and how it's superior to traditional tiered and horizontally layered architectures.
You'll see how the core domain is easily augmented with RESTful APIs, a Web UI, database persistence, and calling out to external APIs. You'll learn how each part fits nicely into place in the Hexagonal architecture, yet are expendable when external needs change, without causing a major overhaul.
While this talk is full of multiple examples of working Java code (Spring Boot) that implements this architecture, it is directly applicable to other languages, such as PHP and JavaScript.

Learning Outcomes:
  • Learn why separation between the core and the adapters supports testability
  • Learn how adapters are identified and the difference between "primary" and "secondary" adapters
  • Understand the problems with vertically layered architectures
  • Know how to easily enforce the architecture constraints to keep code in the right place

Attachments:

Speakers

Monday August 5, 2019 10:45 - 12:00 EDT
National Harbor 6/7

10:45 EDT

WE make better sense than me - the art of Collective Sense Making (Antoinette Coetzee, Jason Knight)

Abstract:
Making sense is too important to do alone. We each see a part of the puzzle. It's only when we combine our collective sense of what's going on that we see more of the reality around us. Too often, it remains hidden. We need this collective wisdom to make sense of volatility, uncertainty, accelerated change, and ambiguity in order to respond.
Did you know there is a framework for having a Collective Sensemaking conversation? And, if done properly, it develops the thinking of everyone involved? In this session, you will observe a live demo with a detailed breakdown of the demo to illustrate the power of this approach. You will then have an opportunity to practice yourself. Come to this interactive workshop and learn how you and your organization can apply this framework to better respond to the challenges you face.

Learning Outcomes:
  • * Describe the Sense-and-Respond pattern
  • * Recognize the power of Collective Sensemaking in catalyzing deep individual growth and development
  • * Understand and demonstrate Collective Sensemaking and its value in co-creating solutions
  • * Explain the link between developing Collective Sensemaking and the impact on our leadership capabilities
  • * Understand key nuances in the practice and application of Collective Sensemaking
  • * Apply Collective Sensemaking to your own problem-solving
  • * Demonstrate the kind of interactions and attitudes needed for Collective Sensemaking
  • * Explain how the practice of Collective Sensemaking can significantly impact the quality of relationship within groups (e.g. in meetings) and teams

Attachments:

Speakers
avatar for Antoinette Coetzee

Antoinette Coetzee

Agile Coach and Trainer, Plain Agile
Antoinette has been in the Agile world since working with some of the original Manifesto signatories in 1996. She spent several years as Agile team member, developing software products. She has been an Agile mentor since 2005, then received coaching from Agile Coaching Institute in... Read More →
avatar for Jason Knight

Jason Knight

Organizational Effectiveness Partner, Sapphire Digital
Jason Knight is known around Tulsa, OK as the guy to talk to about Scrum and agility in general. He loves software development, the practice of agility and servant leadership. His journey has taken him from small development jobs to enterprise level coaching and teaching. Along the... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
Maryland Ballroom B

10:45 EDT

Continuous Learning at Work (Cara Turner)

Abstract:
One of the key tenets of agility is that we are always learning. But how does that fit in if we're always working too? How do we bake in continuous learning without breaking the bank?
Too often learning is treated as a nice to have or even a luxury.
And when we do get to attend training, it usually happens in isolation, making it difficult to apply. The words 'I've learnt that you're doing it wrong' seldom go down well with our teams

Speakers
avatar for Cara Turner

Cara Turner

CEO & Agile Coach, codeX
Cara is the CEO and Agile Coach at Project codeX, an agile-first software training programme that equips aspiring coders with high quality skills and experience, while bridging the digital divide.Having spent years helping teams adopt agile practices that reduce risk and increase... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
National Harbor 11

10:45 EDT

Hands On: Scaling Product Backlogs using Visual Models (Candase Hokanson)

Abstract:
Are you a Product Owner(PO) or Scrum Master(SM) who has been given a new role as your company scales their agile approach? Like many, I started as a Team PO and was "blessed" with a promotion to Product Manager of a SAFe Agile Release Train (ART) when my client implemented SAFe. At first, I was a little flummoxed of how to manage 7 teams backlogs that were reporting to the train and handle the bigger group of business stakeholder providing input to the program vision.
Luckily, I remembered many of the tools I used as Team PO and began to tweak and rework them to handle the increased scope of my new ART world. Come and join me as we learn about two visual models that are typically used at the team level by POs and SMs but can easily be scaled to any level of the organization. First, we'll learn about the Business Objectives Model which helps us ensure we're building the highest business value items first at the team level and how that scales to programs and portfolios. THen we'll discuss how Feature Trees, used at the team level to organize scope in a one-page view, can be scaled to show similar information at any level.
At the end of this workshop, attendees will have two new tools in their toolkit to take back to their organizations regardless of the level of enterprise they are working in. I love using visual models as a PO on an individual product, but I've come to learn over the past several years, that they are incredibly useful for all levels of management (program, portfolio, and large solutions if you are doing SAFe), so come, have fun and build some new visual models in a scaled way!

Learning Outcomes:
  • -Understand why we need to scale the backlog
  • -Understand the major varieties of scaling the product backlog
  • -Ability to define and create a Business Objectives Model
  • -Ability to define and create a Feature Tree

Attachments:

Speakers
avatar for Candase Hokanson

Candase Hokanson

Senior Product Manager, Seilevel
Candase Hokanson is a Senior Product Manager at Seilevel and a PMI-Agile Certified Practitioner who trains and Coaches, Product Owners, Scrum Masters, and business analysts on Agile approaches as well as championing products in those roles for clients. She works with teams to unite... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
Chesapeake J/K/L

10:45 EDT

Beyond Agile: Thriving on Digitalization with Beyond Budgeting, Open Space & Sociocracy (Jutta Eckstein, John Buck)

Abstract:
Digitalization calls for rapid organizational flexibility and adaptability. This has an impact on all dimensions of a company: its strategy, structure, and the processes. Thus, companies are expected to be flexible and both rapidly responsive and resilient to change, which basically asks them to be agile. Yet, doing agile (the mechanics) is different from being agile (the mindset). The mindset lets you apply flexible agile patterns not only for software development teams but for the whole company.
In this workshop, we will examine what being agile really means and how it can be implemented by combining principles from different "streams" like Beyond Budgeting, Open Space, Sociocracy, Agile (BOSSA nova).
Together, these concepts enable a company not only to survive but also to thrive on (digital) disruptions through entrepreneur initiatives. In this session, we will use case studies of companies that are pioneering the combination of these concepts.

Learning Outcomes:
  • Understand the organizational values that support the digital transformation
  • Learn how Beyond Budgeting, Open Space, Sociocracy & Agile combines supporting digitalization
  • Know how you can accelerate your digital transformation company-wide

Attachments:

Speakers
avatar for Jutta Eckstein

Jutta Eckstein

Independent Coach, consultant, trainer and speaker, IT Communications
Jutta Eckstein (http://jeckstein.com) is an independent coach, consultant and trainer from Braunschweig, Germany. Her know-how in agile processes is based on over twenty-five years’ experience in project and product development. Her focus is on enabling agile development on the... Read More →
avatar for John Buck

John Buck

President, GovernanceAlive LLC
John Buck is the coauthor of the very recently published book Company-wide Agility with Beyond Budgeting, Open Space & Sociocracy, see http://www.agilebossanova.com/ and #agilebossanova. The second edition of his earlier book was also recently released We the People: Consenting to... Read More →


Monday August 5, 2019 10:45 - 12:00 EDT
Chesapeake D/E/F

10:45 EDT

Warts and All: Designing in the Open for Increased Agility (Matt Dobson)

Abstract:
Design often happens in isolation without being shared with teammates or stakeholders until it appears refined and complete. Opening up the design process to observation and collaboration, even its earliest stages, accelerates product speed, agility, and quality. Sharing work early and often reduces surprises and builds trust and understanding. When designers become comfortable with sharing their work while it is in-progress, when it is still rough and unrefined, it can create an environment where design and discovery are ongoing and aligned with a truly agile process.
Working openly helps UX work in the spirit of the agile manifesto by reducing documentation and increasing conversation. Making the design (and research) process visible gives teams the ability to find opportunities to collaborate and self-organize in response.
My talk will outline the many benefits of designing in the open, along with tangible examples of how to begin working more openly on your teams. I will draw from my experience working as a designer at Humana’s Digital Experience Center where the team valued constant pairing and collaboration, facilitated by working in a co-located open office. And I’ll contrast that with my current role at 18F, a remote-first distributed team whose philosophy is ‘default to open.’

Learning Outcomes:
  • The benefits of designing in the open
  • Tangible examples of how to begin working more openly with your teams.
  • Practical tactics for creating a culture of collaboration on co-located and distributed teams.
  • Learning how to maximize the effectiveness of cross-functional teams by eliminating 'hand-offs' and encouraging collaboration and co-ownership.
  • Steps towards developing the confidence to share work openly and how this approach will build a collective confidence in the team.

Attachments:

Speakers
avatar for Matt Dobson

Matt Dobson

Innovation Specialist, 18F


Monday August 5, 2019 10:45 - 12:00 EDT
National Harbor 10

14:00 EDT

Scaling agile for larger electronic health record based initiatives (Vaishnavi Kannan, DuWayne Willett)

Abstract:
With rapid evolution of healthcare knowledge, best clinical practices, and care delivery methods, how can the electronic systems underpinning modern healthcare delivery keep up? Over the last decade, use of Electronic Health Record (EHR) systems became nearly universal. Large EHR vendor software systems now pervasively support multiple workflows: clinical, operational, and financial. So given the rapid pace of environmental change in healthcare, how can one best innovate and adapt on top of one of these vendor EHR platforms?
Agile methods increasingly enable rapid-cycle, responsive configuration and evolution of EHR features (such as clinical decision support tools) by individual teams. But can scaling agile EHR configuration in a healthcare organization leverage principles proven effective in scaling at other types of organizations? In this report, we describe our experience scaling up agile EHR configuration at a large academic medical center, and share lessons learned in four areas: team collaboration, governance, shared architectural modeling and design, and tooling to support our journey towards scaled agile.

Lessons Learned from Your Experience:
  • Team Collaboration: Pros and cons of shared iteration schedules, shared release schedules, or both.
  • Governance: Coordinating organizational span of a given project/initiative with the corresponding level of EHR and operational governance groups.
  • Shared Architectural Modeling and Design: Value of high-level 1-page scoping models such as Use Case Diagrams, Feature Breakdown Structures, Workflow Diagrams (with nested diagrams as needed) for effective cross-team and multi-stakeholder collaboration.
  • Tooling: Challenges and benefits of shared tooling. Providing visibility into backlog and progress relevant to specific customer subgroups in the setting of multi-stakeholder, multi-jurisdictional governance over a single EHR platform.

Attachments:

Speakers
avatar for Vaishnavi Kannan

Vaishnavi Kannan

Data Scientist (Clinical Informatics), UT Southwestern Medical Center
I am a Data Scientist (Clinical Informatics) and lead Clinical Decision Support Specialist at UT Southwestern, developing clinical decision support features within our electronic health record. I work closely with clinicians and the Medical Informatics group on CDS design and patient... Read More →
avatar for DuWayne Willett

DuWayne Willett

Chief Medical Informatics Officer, University of Texas Southwestern Health System
DuWayne Willett is the Chief Medical Informatics Officer (CMIO) at the University of Texas Southwestern Health System in Dallas. DuWayne led the initial design and implementation of the Health System Data Warehouse at UT Southwestern, and first become a student of agile methodologies... Read More →


Monday August 5, 2019 14:00 - 14:30 EDT
Chesapeake 7/8/9

14:00 EDT

Choose Your Own Coaching Adventure and Other Games (Damon Poole, Gillian Lee)

Abstract:
Everybody loves to play games, so we have created five games that quickly teach the basics of being an Agile Coach. In "Flash Card Coaching," you will witness the power of powerful questions and the value of coaching by using only a deck of 24 powerful questions to silently coach a fellow attendee from "what's on your mind" do "what will you do next and when will you do it?"
There are three categorization games where you will work together in small groups to sort cards into categories and then turn them over to get feedback on how you did. The first game has you sort questions into powerful or not, the second into different kinds of advice giving or advocating, and the third into coaching, mentoring, teaching, or facilitating.
Finally, there are two "Choose Your Own Coaching Adventure" games. These are just like the old "Choose Your Own Adventure" games. You are presented with a scenario and multiple choices. Each choice may either lead further down the path to a successful coaching outcome or end up with an unhappy coachee. Each unhappy ending comes with an explanation and you can always back up and try again.
All of the games are freely downloadable for your future use.

Learning Outcomes:
  • The differences between coaching, mentoring, teaching, and facilitating
  • How to provide advice as a coach without advocating a particular option
  • The difference between powerful questions and closed or leading questions
  • How to use a coaching arc

Attachments:

Speakers
avatar for Damon Poole

Damon Poole

Founder, Nexxle
Damon is the founder of Nexxle, an Ad-hoc Priority Management System for Everyone. He is an entrepreneur and software industry veteran who deeply understands how to create an environment of technology and market innovation that leads to business success. Prior to Nexxle, he was Chief... Read More →
avatar for Gillian Lee

Gillian Lee

Agile Coach, Nulogy
Gillian helps teams and organizations deliver better business results by coaching and mentoring them on Agile. She helps engage and grow the people around her through playful facilitation and intentional peer-to-peer learning. Gillian is an ICAgile Certified Professional in Agile... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
Maryland Ballroom A

14:00 EDT

Seven Principles for Any Effective Agile Team, Collocated or Distributed (Mark Kilby, Johanna Rothman)

Abstract:
As we wrote the distributed agile teams book, we realized that many of the agile problems we’ve seen are similar---regardless of whether the team is collocated or distributed. Even if the team “practices” a specific framework, the teams are not agile-in-culture, nor are they teams. They don’t have a project rhythm of delivery or reflection. They work as “silos of one” instead of collaborating together or being transparent in their work. Too often, the team members (and managers) share knowledge on a need to know basis and no one needs to know. People blame each other when things go wrong. Teams don’t have a culture of resilience and perseverance.
That’s a laundry list of “agile gone wrong.” Why? Too often, it’s because the teams don’t (or can’t yet) work according to seven principles that work for distributed and collocated teams. Instead of practices, people need principles that work so they can work. Here are the seven principles we describe in the book:
  • Create transparency at all levels.
  • Create a culture of continuous improvement with experiments.
  • Practice pervasive communication at all levels.
  • Create a project rhythm.
  • Assume good intention.
  • Create a culture of resilience.
  • Default to collaborative work, not solo work.
  • Establish Acceptable Hours of Overlap.
In this workshop, Mark Kilby and Johanna Rothman will walk you through seven principles that work for every agile team. You’ll see where to place your team on a continuum, and learn several approaches for managing each principle.

Learning Outcomes:
  • Learn 7 principles to help any team become more agile
  • How to think about agile principles, past the manifesto values, for your team
  • See common traps that teams and organizations fall into that stalls their agility
  • See how the recommended principles can help release the team from a trap

Attachments:

Speakers
avatar for Mark Kilby

Mark Kilby

Agile Coach, Sonatype
I have cultivated more distributed, dispersed, and virtual teams than colocated teams for more than two decades. Since 2014, I serve as an agile coach with Sonatype, a 'remote first' software development company focusing on automation of software supply chains. Previously, I led agile... Read More →
avatar for Johanna Rothman

Johanna Rothman

President, Rothman Consulting
Johanna Rothman, known as the "Pragmatic Manager," provides frank advice for your tough problems. She helps leaders and teams see problems and resolve risks and manage their product development. Johanna was the Agile 2009 conference chair. Johanna is the author of several books... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
Maryland Ballroom D

14:00 EDT

That’s not what I meant! - How communication can make, or break, teams (Trisha Hall)

Abstract:
'Why don't you just understand???" How many times do you ask yourself this question? Your request, acceptance criteria, what you are asking for is clear in your mind, but your colleague doesn't ever seem to get it quite right. Why can't they just see things they way you do?
Maybe it's because they don't think the way you do, so it's a matter of understanding how they think and communicating in a way the receiver understands the information...
There are over 400 different combinations of thinking and behavior preferences, each one of them giving and receiving information in a different way. Learn more about how to decode your own combination, the combinations of your colleagues, and how to bridge the gap between.
This session is open for anyone that has to communicate their ideas, or for those that have to interpret someone else's ideas so they can get their work to 'Done'. We will have a conversation around techniques you can use to both enhance your own communication style as well as interpret the styles of those around you. During the incorporated table exercises you will get to share your ideas around communication and practice some of the concepts introduced in the session.

Learning Outcomes:
  • Learn techniques to understand the thinking and communication styles of both themselves and those around them.
  • Learn techniques to apply the knowledge of thinking styles to creating effective meetings
  • Gain an understanding of the Intent-Impact gap and how to mitigate its effects

Attachments:

Speakers
avatar for Trisha Hall

Trisha Hall

VP, Enterprise Solutions, Agile Transformaton Inc.
I grew up in the corporate world and am an Agilist at heart.  I spent the first 18 years of my career in project, process and vendor management as well as contract negotiation.  I found, and fell in love with, Agile when I was asked to learn Agile and develop an Enterprise metrics... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake 10/11/12

14:00 EDT

Don't write those User Stories! (Ardita Karaj)

Abstract:
As a sales system, I need a database, so that I can store the data.
This is an example of a real story from the backlog of a team I know. Don't you think we have forced the User Story template too far? Product Owners and Managers have moved from writing big business requirement documents (BRD) to writing each of those sentences in the user story format without connecting with the real customer. Unfortunately, some trainers and coaches reinforce this behavior even more and we see teams that have been "doing agile for 4 years" and write stories without a real user and a real need.
Product people, You're liberated!
You don't have to write those user stories! You don't have to continue to fit everything you want to share with your team into this format. Agile teaches us to continuously improve and to put our interactions over tools. Agile has moved to markets and businesses that never thought would benefit from agility. The way we bring, present and work on customer's needs can't always fit in the classic format.

Product Managers/Owners, Business Analysts, UX or any agile team member can benefit from what we will discuss. On this workshop, we will look into alternative ways to connect with our teams, bring the real problems we need to solve and communicate in ways that are meaningful. User Story is not the only format for us to have meaningful conversation!

Learning Outcomes:
  • - Alternatives for Product Managers/Business Analysts to communicate work required with a purpose
  • - Make conversations with development team meaningful and value driven
  • - Supporting the growth mindset to always find better ways to communicate with teams by bringing value to your conversations

Attachments:

Speakers

Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake 4/5/6

14:00 EDT

Massive Agile Cross-Coordination Simulation Game (Season Tanner)

Abstract:
Digital transformations create a need for large-scale Agile initiatives to find ways to manage the dependencies they have amongst themselves. In State Farm's Digital Transformation, the number one question that Executives, Directors, and Product Managers asked was: how will we manage dependencies with each other in this new operating model?
The simulation is a puzzle-based exercise that focuses on identifying the problems associated with coordination across large, cross-cutting Agile efforts—along with possible solutions to managing those dependencies. It is fondly known as "The Puzzle Game" within State Farm's walls. Not only will this game help you gain a deeper understanding of the size and complexity of the problem--you will also walk away from this workshop with ways to solve those complex problems and a set of instructions for how run this same simulation in your own organization!

Learning Outcomes:
  • Understand the size and complexity of managing dependencies across multiple Agile efforts in a large organization
  • Identify antipatterns when managing those dependencies
  • List of potential solutions in alignment with the 12 Principles of the Agile Manifesto
  • Receive facilitation instructions for how to run the simulation in your own organization

Attachments:

Speakers
avatar for Season Tanner

Season Tanner

Product Manager and Executive Agile Coach, State Farm
I love to discuss and share experiences with Agile, Continuous Delivery, DevOps, and Product Management. I am a practitioner who has been starting up, coaching, and working on large scale Agile efforts of many sizes and many different types of work—from State Farm’s Auto Quote... Read More →



Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake A/B/C

14:00 EDT

The Life Changing Magic of Holding Space: A stance for leaders decluttering complex space (Steve Holyer)

Abstract:
Does your leadership stance spark joy?
Would you like to clear clutter from the complex system where you lead?
How do you cultivate an Agile mindset for yourself and others?
Open Space Events like Agile Coach Camp, or a regional Agile Open Conference, or an internal Open Space Company event can spark joy, and help you cut through the clutter surrounding you in the systems where you lead. Can Open Space Technology be life-changing for leaders?
This session asks; "What can a leader learn from the principles and law of an Open Space Event. How can that radically enhance their practice of agile leadership and spark joy in themselves and others?
We will explore leadership in autonomous, self-organising teams as well as leadership that supports autonomous self-organising teams. We will also explore ways to improve an organisation's level of agility, and we will look at psychological safety.
If you're a leader at any level — including manager, founder, scrum master, product owner, coach, or developer—I invite you to explore the principles (and one law) of open space with other leaders who share your passion in this session. I invite you to deepen your leadership with the practice of holding space.
This is not a session about Open Space Agility (in case you were wondering). Nor is it a session for training new open space facilitators (although open space facilitators may pick-up some tips). This is is a session about how the agile adjacent practice of "holding space", which comes from Open Space Technology, can deepen leadership at all levels. This workshop will explore how this practice can be one of the allusive keys to leading with an an agile mindset.

Learning Outcomes:
  • Describe the principles of Open Space and explain how they relate to agility in an organisation and support it
  • Learn practical ways to enhance your leadership stance by enabling and following the "law of mobility"
  • Explain "holding space" and relate it to systems thinking.
  • Understand new ways to lead by "invitation"
  • Discuss practical ways to encourage autonomous self organisations and name related agile practices both well-known and emerging
  • Create a plan or stance for open space leadership when you return home


Speakers
avatar for Steve Holyer

Steve Holyer

Agile PO Coach and Trainer, engage-results.com
Steve Holyer is a product ownership coach, trainer, facilitator and consultant helping product organisations unleash value and deliver results. Principal consultant at Steve Holyer and Associates in Zurich Switzerland; he is an international speaker and trainer on Scrum and Agile... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
National Harbor 12/13

14:00 EDT

Bringing Social Emotional Learning (SEL) Techniques into Your Agile Learning Ecosystem (Popi Makris)
Limited Capacity seats available


Abstract:
Social Emotional Learning (SEL) encompasses a number of techniques that help individuals understand and manage emotions, set goals, establish positive relationships and make good decisions. Over the last two decades, SEL techniques have been implemented in schools around the world to educate the 'whole child' ensuring that each child is healthy, safe, engaged, supported, and challenged. Follow up studies have demonstrated that SEL works - not only are students experiencing dramatic academic achievement but behaviors and dropout rates also continue to be favorable. What's so special about SEL techniques and is there an opportunity to introduce them to our agile teams and into our agile learning ecosystems? This is what this workshop intends to explore.
In this workshop, participants will take a journey through the limbic part of the brain, the part that processes emotion. We will then take an in-depth look into SEL competencies (Self Awareness, Self Management, Decision Making, Relationship Skills, Social Awareness) and will provide mini exercises to demonstrate the power of SEL. Participants will be provided with a number of take-away activities that they can adapt to their respective learning environments and ecosystems.

Learning Outcomes:
  • Participants will come away from this workshops having a better understanding of
  • - how the brain processes emotion
  • - what social emotional learning practices exist
  • - how to apply SEL practices to the learning ecosystem
  • - learn new hands-on SEL activities and exercises

Attachments:

Speakers
avatar for Popi Makris

Popi Makris

Founder, The Agile Gardener
Talk to me about leadership, connections, people, culture, training, empowerment, children - and, oh yeah, LEGOs!!!


Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake 1/2/3

14:00 EDT

Start Less, Finish More: The real costs of organizational multitasking (Brandi Olson)

Abstract:
The research is compelling—our brains work best when focused on one task at a time. Switching between tasks results in a host of negative consequences—including dramatic losses of productivity, lower quality work, and increased burnout. At the agile team level, scrum masters, product owners, and coaches teach the principles of prioritization, focus, and getting to done.
But what happens when multitasking is built into the culture of an organization? Organizational multitasking happens when the efforts of the organization are divided across multiple work streams. It shows up in the form of competing priorities, high numbers of projects in progress, spreading people too thin, and employee turnover. The cost of organizational multitasking is expensive and devastating.
You know this already? Great! This session is for you. The workshop is focused on how to shift the mindset and culture that leads to organizational multitasking. We will explore the cost of organizational multitasking through science, games, simple illustrations. Participants will walk away with tools to influence change from a portfolio management culture of getting more started to a culture of getting more of the right things done.

Learning Outcomes:
  • Translate the science to support the case for more focus, less multitasking at the highest level of the organization.
  • Practice creating simple illustrations to explain the cost of multitasking for individuals and organizations.
  • Play games! Also, develop skills to play similar games with a leadership team, managers, and team members to shift the organizational mindset that perpetuates multitasking.

Attachments:

Speakers
avatar for Brandi Olson

Brandi Olson

CEO, The Olson Group
I wholeheartedly believe that agile has the power to change the way smart people solve complex problems and make the world a better place. I got my start in agile when I was a special education teacher, and now I coach leaders on agile delivery and organizational design. I love talking... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
Chesapeake G/H/I

14:00 EDT

Icebox Zero: Agile UX & The Lean Backlog (Scott Showalter, Justin Beall)

Abstract:
One of the most disregarded principles of the Agile Manifesto is perhaps one of the most important: Simplicity--the art of maximizing the amount of work not done. Frankly, simplicity seems simple enough, but in reality it’s as complicated as the work we are so often asked to deliver on—work that we may ultimately find was not worth doing. This session explores the complexities of this sort of counterintuitive workstream optimization, with low-effort tactical approaches to preventing such waste in software and product development. The session attempts to codify the things teams need to do to truly execute on simplicity, and as a bonus, fulfill what is likely the most important principle of the Agile Manifesto: satisfying the customer. We’ll explore how to apply the concepts of thoughtful lean metrics to improve our ability to deliver value.

Learning Outcomes:
  • Generate value by embracing Lean UX in an Agile environment—practicing the art of maximizing the amount of work not done.
  • Judge the overall systems cost of unhealthy backlogs.
  • Use experiment patterns to invalidate the wrong ideas.
  • Recognize value by measuring thoughtful lean throughput metrics.
  • Instill a true sense of purpose and passion in our team members through customer-centered empathy & team autonomy techniques.
  • When might it still make sense to maintain a minimal icebox.


Speakers
avatar for Justin Beall

Justin Beall

Free Agent, Self
Software engineer (Python / Node / Java), craftsman, XP advocate, agile technical coach, product (discovery, delivery, management, owner) curious, data miner, believer in growth mindset, multiplier, servant leader, was a VP of Engineering, individual contributor, speaker, and fierce... Read More →


Monday August 5, 2019 14:00 - 15:15 EDT
Maryland Ballroom B

14:45 EDT

Transforming Healthcare with Business Agility (Emilia Breton, Daniel Scalfaro)

Abstract:
The cost of healthcare administration is crushing Americans. According to National Institute of Health, it was projected to be $315 billion in 2018. This is we (a major healthcare payer) recognized an opportunity to improve the lives of thousands of healthcare providers and people like you and me by streamlining the provider experience. We originally thought launching a single Agile Release Train would help release software faster, making it easier for doctors and administrators to work with the organization. Turns out, it would take far more than that. In this talk, Dan Scalfaro - Director of Digital IT at a national healthcare payer - and Emilia Breton – Agile coach at Accenture | SolutionsIQ - will share their experience working together over the course of 6 months to establish a powerful communication platform that would ultimately break down barriers that had existed between various business and IT organizations for decades. As a result of our partnership, the organization stands to drastically simplify antiquated processes in healthcare, which all of us benefit from in the form of happier, less stressed healthcare providers.
So often coaches are brought into a group to implement a framework and the group never realizes the results promised by agile evangelists. In order to realize the true power of agility we found that we needed to start with transforming leadership and bringing together people, from across different business and IT silos and groups. We started out looking to launch a train and discovered a diverse and powerful group with the ability to change the face of healthcare now and in the future. Over the course of 6 months we built a new group that cut across traditional functional towers, divisions and specialties to launch a new truly cross functional virtual organization with one focus, removing barriers for doctors and make their experience with the organization easy.

Lessons Learned from Your Experience:
  • Start with Why. Once you truly understand all of the driving factors from the business and IT sides the path becomes much more clear, and crossing the edge for true cultural change is a smaller leap.
  • Never underestimate the power of entrenched power structures, bringing multiple business and IT units together can be new and uncharted territory. It often threatens existing fiefdoms. Be prepared to address those who feel threatened and bring them in as allies.
  • Make sure you identify the people you need to make a lasting change happen, it takes a village, many of them may not be inside your traditional business or IT unit, don't be afraid to seek out the people with knowledge and skills you need.
  • Deep insights can be gained with a piece of string. Visualize the communication lines and relationships between groups and individuals, it will help you identify gaps and bottlenecks so that you can address them.
  • Changing the way an organization works requires far more than a single coach for a brief amount of time make sure you have the coaching support you need. If you want to create sustainable change find allies in business and IT, give them the knowledge and freedom so they are empowered to carry the change into their groups and departments, and let them do the work!


Speakers
avatar for Emilia Breton

Emilia Breton

Agile Coach, Accenture|SolutionsIQ
I am a natural-born Agile thinker who managed to swim out of the PMI waterfall almost a decade ago. As an Agile coach, I am constantly looking for new ways to build better software and make the world a better place. As a passionate gamer I believe that teams who play together can... Read More →


Monday August 5, 2019 14:45 - 15:15 EDT
Chesapeake 7/8/9

15:45 EDT

Undercover Scrum Master (Dane Weber)

Abstract:
After three years as a Scrum Master and Agile coach, I hit a wall coaching a team that did not want to try popular Agile engineering techniques such as TDD and pair programming. I had become a Scrum Master after four years working on the business analysis and account ownership side of things and could not speak from personal experience about engineering practices. In order to get some first-hand experience and to gain a new perspective, I chose to spend a year or two as a software developer on a Scrum team.
The experience has been eye-opening. I experienced a tremendous cognitive load working with a wide array of technologies; this pulled my attention away from many of the collaborative and process-oriented activities I cared about as a Scrum Master. I was surprised to feel strong pressure to complete work quickly, cutting corners, even when the Product Owner and Scrum Master were not asking me to. When this pressure was explicit, it usually came from my fellow developers. On the other hand, there is real joy in writing code and seeing a system do something worthwhile that it wasn't doing before. My outlook has changed tremendously and is something I want to share with anyone who works with development teams, especially Scrum Masters and other coaches. I am still enjoying my time as a developer, but I'm looking forward to returning to coaching and incorporating this experience into my approach.

Lessons Learned from Your Experience:
  • Modern full-stack Agile software development places a heavy cognitive load on developers. This can be directly helped by scripting, automating, and building custom tools. Refactoring and improving code quality also reduces this load and should be supported. The team's norms and workflow processes may be just a bit too much for developers to memorize and embody. This can be helped by taking the burden off of team members, such as by writing up the rules for stand-up or Scrum ceremonies on posters that hang in the room where the meeting occurs. Adding checklists and templates where possible serves as a reminder and ready-reference for the Definition of Ready or Definition of Done.
  • It is easy for a team/project culture to make developers feel like they should hurry and cut corners. Discussions about velocity, cycle time, expected completion of a feature, burn-up charts, and so forth all lean toward doing more faster. It is also rarely in the product owner's wheelhouse to recommend slowing down and being more careful and thorough. It was important for the team to explicitly talk about how we wanted to do our work well, to celebrate it in each other, and to have the explicit support of our Scrum Master, product owner, and others.
  • Writing code is fun. Getting code to work is a rapid and rewarding feedback loop. No other part of the job has the same immediate payoff. While writing automated tests can be part of the fun and frequently pays off, there are many aspects of it that are frustrating and not rewarding. Explicitly adopting team-wide approaches to automated tests and celebrating accomplishments with standing up or fixing test frameworks serve as good and positive reminders to push through. Similarly, being involved in backlog refinement and other planning activities feels like a short-term sacrifice for a long-term gain. Some people are naturally more likely to volunteer for "chores," so to avoid burn-out and unfair conditions, systems that rotate through everyone spread out the responsibility.
  • Many good practices, like good habits, take real, intentional effort to form. Even if people recognize pair-programming and TDD as good practices, it takes a lot more to become comfortable and skilled such that they succeed and come naturally.

Attachments:

Speakers
avatar for Dane Weber

Dane Weber

Lead Consultant, Excella
@daneweber on Twitter and LinkedIn. Dane Weber sees software systems as an extension of human systems and is passionate about improving both. He is a software developer, DevOps practitioner, and Agile Coach with Excella. Dane helps teams, programs, and organizations improve and adapt... Read More →


Monday August 5, 2019 15:45 - 16:15 EDT
Chesapeake 7/8/9

15:45 EDT

People Watching: Is Your Hiring Undermining Your Agile Culture? (Robert Woods)
Limited Capacity seats available


Abstract:
Wait! Stop! Don't hire that highly talented person with the great resume, numerous certifications and years of valuable experience! Believe it or not, that person could undermine your cultural agility.
One of the biggest mistakes companies make in trying to scale the mountain we call organizational cultural change is bringing in the wrong people to help support that change. Too often we remain stuck in old hiring practices based on keyword searches, years of experience or quantity of certificates. While valuable to know, this does not mean, though, that they will fit what you are trying to do within the organization. You may even be creating a cancerous situation that is causing leadership to question whether or not Agile methods were the right way to go at all!
Robert Woods, President and Lead Consultant at MindOverProcess, will be outlining the absolutely critical adjustments required to how we look for people, hire and why they are so impactful to the success of any cultural support. These adjustments impact areas ranging from Product Development to Change Management, Business and IT alignment, Team Building, Leadership and Facilitation on up to Executive buy-in. Learn how to watch, engage, hire and retain the people you need before its too late!

Learning Outcomes:
  • - Identify how a company's current hiring practices could be undermining its agile cultural changes
  • - Gain techniques a company can use to change those practices
  • - Learn how to measure the results of hiring into an agile environment

Attachments:

Speakers
avatar for Robert Woods

Robert Woods

Founder and Lead Consultant, MindOverProcess


Monday August 5, 2019 15:45 - 17:00 EDT
Maryland Ballroom D

15:45 EDT

Learning From Unlikely Places: What an FBI Hostage Negotiator can Teach Us (Diane Zajac)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
What’s the secret to successful hostage negotiations? Create safety. Talk less. Smile. What else? And can the same rules apply to eliciting requirements? What about gathering feedback? How about dealing with conflict on your team?
Too often, product owners spend more time telling their stakeholders what they know instead of hearing what they don’t. Team members tackle touchy topics without really listening to each other. Talking less is not enough. We can’t just be quiet and hope folks fill the silence.
In Never Split the Difference, Chris Voss shares insights gleaned from a career as the FBI’s leading international hostage negotiator. His counterintuitive strategies offer guidance for any of us who want to hear from and understand the people around us better.
Join this interactive session to learn how to use mirrors, labels, and calibrated questions in meetings and group discussions. Discover some of your own anti-patterns, like talking too fast or saying, “I understand.” Whether you are conducting a customer interview or navigating a team retrospective, you’ll be able to practice the principles you learn on a daily basis.
Knowing that we often gain new perspectives by looking in unlikely places, come to this session to learn simple strategies to get to know what the people around you are really thinking.

Learning Outcomes:
  • Discover how we can gain new perspectives by looking in unlikely places.
  • Learn and practice the strategies of mirrors, labels and calibrated questions, along with ways to diffuse emotional situations.
  • Learn to recognize common anti-patterns that impede successful negotiations and interactions.

Attachments:

Speakers
avatar for Diane Zajac

Diane Zajac

Co-founder and Agent of Change, OnBelay


Monday August 5, 2019 15:45 - 17:00 EDT
Chesapeake 4/5/6

15:45 EDT

Sizing the future: How to predict the size of your products collaboratively with data (Adam Yuret)
Limited Capacity filling up


Abstract:
"How to we associate T-shirt sizes of epics to get a date?"
"How many of these features can we get done in H2?"
These are common questions that cause lots of pain in product development. Commonly people turn to labor intensive approaches such as planning poker of massive epics which are no more reliable than a guess.
What if we could answer those questions reliably without having to estimate every story or even break them all down from the epics.
Come learn how to use reference class estimation to work out the overall size of large scale efforts before you do a single story breakdown.

Learning Outcomes:
  • Audience members will learn how to use historical data to accurately size large-scale product development efforts.
  • How to effectively communicate the impact on these sizes to the probability of delivery within the needed timeframe.
  • How to communicate these things effectively and visually to teams and stakeholders.

Attachments:

Speakers
avatar for Adam Yuret

Adam Yuret

Founder/Consultant, Context Driven Agility
Adam Yuret is an experienced systems thinker who has consulted small non-profits and fortune 100 clients on adopting context-driven systems to solving difficult problems. Adam started Context Driven Agility in 2010 to share his passion for humanistic flow-based systems full time... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
Maryland Ballroom C

15:45 EDT

Being Agile with Architecture Decisions: A Short Workshop on Architecture Decision Records (Ken Power)
Limited Capacity seats available


Abstract:
Are you working on a system where the architecture is too large for each person on the team to hold all the details in their head for all time? Do new team members struggle to understand what they need to know about the architecture? Do current team members have challenges in knowing what architecture decisions were made, by whom, and for what reason? Some architecture decisions are more consequential and higher impact than others, and need to be preserved.
The right level of architecture documentation supports agility. Architecture Decision Records (ADRs) are a useful, lightweight approach for this. Often no more than a page in length, they capture the key decisions that we need to remember. This hands-on session shares experiences with ADRs, giving you a set of tools to be successful in your team.
Through this interactive session we will explore these questions together:
  • What are Architecture Decision Records (ADRs) and why are they useful?
  • How do ADRs promote or help agility?
  • What are the motivations that led to trying Architecture Decision Records (ADRs) for preserving decisions?
  • What are some scenarios and examples where ADRs are helpful?
  • What kinds of decisions should we record with ADRs, and why?
  • What are some of the cultural challenges associated with using ADRs, and how do we address them?
This session provides participants with hands-on practice of creating and reviewing ADRs. The session draws from experiences with multiple large-scale, global organisations and system architectures, and builds on established work with ADRs from other authors and practitioners.

Learning Outcomes:
  • Understand how Architecture Decision Records can support agility
  • Options for structuring and tailoring Architecture Decision Record templates, including some examples of how we have tailored ADRs with different teams
  • Understand the types of decisions for which ADRs are appropriate, and what decisions might be better suited to a different medium
  • Factors to consider for creating, storing, and reviewing ADRs
  • Fostering a culture of valuing ADRs
  • Factors to consider when working with distributed teams in multiple geographies
  • Pointers to other work in the area of ADRs


Speakers
avatar for Ken Power

Ken Power

Software Engineering Leader, https://kenpower.dev/
Ken Power has held multiple positions in large technology organizations. His current responsibilities include leading global, large-scale engineering organization transformations. He has been working with agile and lean methods since 1999. He holds patents in virtualization and network... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
Chesapeake D/E/F

15:45 EDT

Collaboration in Agile: Brain-based Learning (Mehmet Baha)
Limited Capacity seats available


Abstract:
Achieving collaboration in/across teams is crucial in Agile. The session will be a powerful mix of cutting edge business information and music. In this unique session, you will experience a brain-based learning approach where different parts of your brain are activated. When you participate in the session through percussion, the session becomes a visual, auditory and kinesthetic experience. Providing statistics and data on collaboration and Agile engages the left side of your brain. You will experience collaboration in a very profound & unique way.

Learning Outcomes:
  • Learn the importance of collaboration in Agile
  • Take part in an experiential learning on collaboration. The experiential learning is based on music/percussion
  • Discover MIT's approach to collaboration
  • Create action items based on the MIT's approach to improve collaboration in your organisation

Attachments:

Speakers
avatar for Mehmet Baha

Mehmet Baha

Founder & Senior Consultant, Solution Folder
Baha is Founder of Solution Folder which provides training solutions to create collaborative work culture in companies. After obtaining a scholarship from Fulbright, he did his master’s in Washington DC, USA in the area of conflict resolution. He has more than 15 years of work experience... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
National Harbor 11

15:45 EDT

Agile Reports for the PM Brain (Wayne Hetherington, David Sabine)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
You’re a project manager and you’ve just been given an Agile project to look after. You ask for reports and you get burndown charts, velocity graphs, and cumulative flow diagrams. What in the world are these, and why do you suddenly have a migraine headache?
Metrics are different in Agile, but the questions remain the same. Come and see what your brain needs to understand the tracking of products built in an Agile way. We’ll build an Agile dashboard that you can take into your next meeting.

Learning Outcomes:
  • Learn:
  • • why standard metrics are not well suited for agile products,
  • • how to pick a good metric and focus on what you need to measure
  • • what an Agile dashboard might look like for your next product.

Attachments:

Speakers
avatar for Wayne Hetherington

Wayne Hetherington

Agile Coach
avatar for David Sabine

David Sabine

Professional Scrum Trainer
David, as Professional Scrum Trainer with Scrum.org, works to improve the profession of software delivery. He helps organizations deliver products of the highest possible quality and value. His career highlights the intersection of business, technology, fine art, and education. With... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
Chesapeake 1/2/3

15:45 EDT

Pop culture as inspiration for test ideas (Nicola Sedgwick)

Abstract:
Do you see colleagues getting tunnel vision and fixating on resolving problems or releasing features?
Do you understand the value add to the user (or business) for every item in every release?
Do you have a great quality product but unhappy users?
"If the answer is "yes", then don't wait another minute. Pick up the phone and call..."
You're not alone
Sometimes we need a stimulus or trigger to break us out of the day-to-day and get us looking at a feature or task in a new light. This workshop will share some tools for doing exactly that. These tools are not complex or technical, but fun exercises and games to demonstrate how we can take inspiration from popular culture to breath new life into our work and our teams. For Agile 2019 the inspiration will be:
  • Ghost Busters
  • Dungeons & Dragons
  • David Bowie

Learning Outcomes:
  • Techniques for forcing yourself to look at a scenario through a different lens (David Bowie)
  • Understanding that 'tunnel vision' is a human condition and not a failing (Ghost Busters)
  • Bringing feature requirements to life by having fun with them (Dungeons & Dragons)
  • Takeaway instructions for attendees to run these games with their own teams


Speakers
avatar for Nicola Sedgwick

Nicola Sedgwick

Mindful Leader, Coach & Team Glue, Culturli
An avid enthusiast of agile ways of working, Nicola loves the way technology can enhance and transform the world around us. Nicola is often found working with a product and coaching focus to ensure agile teams collaborate between themselves, and with stakeholders, in order to eliminate... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
Chesapeake G/H/I

15:45 EDT

Prototyping Machine Learning & Artificial Intelligence using Design Sprints (Chris Butler)

Abstract:
How do you build experiences that effectively combine the power of humans and machines— especially when emerging technologies like Machine Learning and Artificial Intelligence ("ML / AI") are involved? The design sprint methodology provides a great set of tools to understand these problems quickly. Unfortunately due to the complexity of the interactions, the process isn't straightforward. Where do we start?
This talk will introduce the basics of data science, ML / AI (so you know what you are getting into). From there we will consider how these complex and non-deterministic systems will be used in the human and organizational contexts. Exploring and understanding the expectations for humans— as well as for machines in different environments— can lead us to potential solutions.
We will take you through the Design Sprint stages (Map, Sketch, Decide, Prototype, and Test), when considering data science, ML / AI systems. As a bonus, we'll include the often-missed step: Synthesis, and what it means for non-human intelligences.
We will discuss UX topics that include prototyping and research, to understand the assumptions around abstractions, mental models, affordances, interpretability, and trust. The talk will conclude with a discussion on how these tools will change the way we do our work as practitioners— and make us more effective in our roles.

Learning Outcomes:
  • Introduction to data science, ML / AI and why it matters.
  • How to run a Design Sprint for complex systems like data science, ML / AI
  • How to build and measure trust in your ML / AI prototypes.
  • How to better understand the mental models people use when building for machines.
  • How to create the right abstractions to allow for human interpretability.
  • How to use ML / AI to help humans build the right thing, and to learn from our customers.


Speakers
avatar for Chris Butler

Chris Butler

Chief Product Architect, IPsoft
Chris Butler is IPSoft's Chief Product Architect. Chris has over 19 years of product and business development experience at companies like Microsoft, KAYAK, and Waze. He first got introduced to AI through graph theory and genetic algorithms during his Computer Systems Engineering... Read More →


Monday August 5, 2019 15:45 - 17:00 EDT
Chesapeake 10/11/12

16:30 EDT

How Do We Know if a Scrum Master is "Good Enough" for our Teams? (Sarah Baca)

Abstract:
In my current role at Express Scripts, I serve as one of the people leaders for our 100 scrum masters. Since I began this role, the biggest challenge in my mind was “How do we know our scrum masters are doing a 'good job?' And what does it mean to do a 'good job' in our highly contextual roles as scrum masters?"
In this session I will share how we are trying to answer this question, and how it is evolving as we learn more.

Lessons Learned from Your Experience:
  • I've learned some ways to create feedback loops between the scrum master and the team, the team to the scrum master, the people leader to the scrum master, and the scrum master to the people leader. I've learned how important it is to make the expectations clear to scrum masters, coach them, and help them grow.
  • I've also had some experiences with things that didn't work - we originally started out with a survey that went out to the teams, asking them to assess their maturity. The problem is that the teams don't know what "good" looks like. And perhaps they were worried about what their boss would think. So they gave themselves high scores on everything. :( I

Attachments:

Speakers
avatar for Sarah Baca

Sarah Baca

People Leader, Scrum Masters, Express Scripts
I'm a leader and agile coach who is passionate about growing cultures where people feel like they belong and are free to focus on creating a great product for their customers.


Monday August 5, 2019 16:30 - 17:00 EDT
Chesapeake 7/8/9
 
Tuesday, August 6
 

09:00 EDT

A Practical Look Into Self-Selecting, Distributed Teams (Bevan Williams)
Limited Capacity filling up


Abstract:
Your company acquires a team based in another country. A switch in company strategy requires the formation of new teams. A project is cancelled and team members suddenly need to be reassigned. These scenarios happen, so how do you handle these changes to your teams?
What about having your team members choose for themselves? What if this included your offshore teams and remote workers?
If this sounds like a crazy idea, then this talk is for you.
This engaging and light-hearted talk will be an honest reflection of the experience exploring, introducing and facilitating remote friendly Self-Selection at Travelstart - the largest Online Travel Agency in Africa. I will share the highs and lows experienced from preparation, through execution to where it is now, many months later.
By sharing practical experience and challenges I hope to encourage more companies to give their teams the freedom of self-selection - even when considering remote employees.

Lessons Learned from Your Experience:
  • Self-selection can work with remote teams and team members - While co-located teams are always the ideal, they are not always a reality. Having all team members gather for the self-selection too is also ideal, but again not always possible. For this reason, we made use of specific tools and remote facilitation techniques to run the full self-selection process. I would like to assure people that co-location is not a constraint to having self-selecting teams.
  • Management selection alone cannot cater for the traits needed to build high performing teams - Much has been said, and written about building high-performing teams. Focussing on the work of Daniel Pink's Drive, Google's Project Aristotle and J. Richard Hackman's Leading Teams, we learned that while managers have a major responsibility in driving high performing teams, it's not always possible for them to truly be aware of the inter-personal relationships that affect team performance. This event also highlighted a technical knowledge gap between what was being interviewed for versus what skillset(s) were actually missing. For these reasons, we found that what the management team assumed would be good team structure, was quite different to the reality of what was chosen.
  • Self-selection is not just an event, it will radically change your team's culture and how they engage - Since teams were first chosen as at the event, every subsequent decision or change is always discussed with self-selection in mind. This has rapidly increased the level of ownership teams felt within their roles. Teams _wanted_ to be more involved in hiring, tooling, product and business decisions, etc. This means that as a coach or sponsor, you need to be even more aware of decisions that would affect the autonomy of the team.

Attachments:

Speakers
avatar for Bevan Williams

Bevan Williams

Agile Coach & Trainer, Think Agile
Bevan is an Agile coach based in Cape Town, South Africa. He has been an IT professional since 2009 and has previously worked as a Software Engineer, Scrum Master, Head of Mobile and Delivery Manager. He is passionate about coaching, training, enabling and leading people to do their... Read More →


Tuesday August 6, 2019 09:00 - 09:30 EDT
Chesapeake 7/8/9

09:00 EDT

Experiments, Measurements, and Relationships: How Large Federal Projects Can Succeed (David Blair)
Limited Capacity filling up


Abstract:
Federal agencies often have a reputation for being deeply silo-ed bureaucratic institutions that struggle with innovation. But at USCIS, evolving product management has joined forces with forward thinking IT leadership to advance technical innovation that transforms the mission. Citizenship and Immigration has embarked on a vision of moving to a paperless system for a workflow that has historically required hundreds of paper forms. Through this journey, the need for an involved, responsive, and collaborative partnership between business and technology stakeholders has become imperative. DevOps practices have allowed for a continuous flow of delivery of new valuable functionality directly to public and internal users. But this new landscape creates new challenges borne out of this technological maturity. How do we continuously release new features without disrupting the business? How do we know we’re making the right functionality? How can we anticipate the demand for specific features? And how can we measure the impact on business performance measures that have historically been illusive?
We’ll explore some experiences and lessons learned from the Electronic Immigration System (ELIS) program. David Blair, the IT Program Manager, will discuss the innovative “soft launch” approach used to release a public mission critical system for just 72 hours, how the limited availability to the public allowed for feedback, and what technology made that possible without disrupting the ongoing business processes. He’ll discuss how the partnership with mission-oriented stakeholders was one of the key drivers of the program success. And how together, consistent practice of non-disruptive, reliable deployments built confidence in both IT and the business. The daily repetition of deployment success indicated to key stakeholders that production changes could be made safely and quickly. Engaged product ownership helped verify that internal and external users’ needs were being met and feedback was being incorporated immediately. Business performance metrics became the primary measures of IT success. It is this collaborative business/IT partnership that is key to the success of a modern federal enterprise.

Learning Outcomes:
  • Attendees will learn approaches to overcoming federal challenges to continuous deployment
  • Attendees will learn methods to modernize processes through software without a big-bang approach
  • Attendees will learn how to build trust between the mission/business focused stakeholders and the IT program leadership
  • Attendees will hear an example of how these approaches were actually successful within a large federal institution
  • Attendees will learn how to identify business performance measures that can help indicate IT value delivery

Attachments:

Speakers

Tuesday August 6, 2019 09:00 - 10:15 EDT
National Harbor 4/5

09:00 EDT

Project or Product? Oh, my, it's both! (Bringing a product mindset to project-based teams) (Susan Almon)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Popular opinion is that teams should be product-based ("Products not Projects"). This idea makes sense if you build products but not if your business model is project-based work for clients. What if your projects create products for clients? The product and project models need to work together.
I'll review project and product models to identify the key elements of each, and show how they can be combined to best meet the needs of clients and teams in a mixed project/ product world. I'll show how to use the research done by the #noprojects folks to improve projects and figure out how to apply a product mindset to get the best of both models. I call it #whenprojects.
Join me as I share my experience of discovery, realization and leading change.

Learning Outcomes:
  • Product management concepts for project teams
  • How to introduce new ideas to a team
  • How making small changes can make a big difference
  • How to turn negative ideas into positive actionable steps (from #noprojects to #whenprojects)
  • How to identify and combine parts of two seemingly conflicting models (project and product)

Attachments:

Speakers
avatar for Susan Almon

Susan Almon

Senior Consultant, Deloitte
I've been a consultant for most of my career, helping clients identify and solve problems, in many roles across industries. Currently, I lead Agile teams to deliver solutions for clients. With a passion for gathering, sharing and implementing innovative ideas, I have an extensive... Read More →


Tuesday August 6, 2019 09:00 - 10:15 EDT
Chesapeake A/B/C

09:00 EDT

Considerate Pair Programming: an interactive workshop (Todd Sedano)
Limited Capacity seats available


Abstract:
Pair programming is presented as a straightforward and intuitive practice but is highly relational and difficult to master. When pair programming is done right, it increases productivity, code quality, and developer happiness. But when done wrong, it leads to frustration and resentment.
In this workshop, you will learn how to leverage the strengths of your pair, recognize unhealthy pair programming dynamics, work through conflicts, have difficult conversations, and adjust for power imbalances.
We will do several interactive exercises starting with a fun pairing exercise and work towards how to handle more challenging situations.

Learning Outcomes:
  • Participants will learn practical techniques to improve the pair programming dynamic, discuss their expectations for the relationship, work through conflict, and adjust for any power imbalances.


Speakers
avatar for Todd Sedano

Todd Sedano

Engineering Manager, Pivotal


Tuesday August 6, 2019 09:00 - 10:15 EDT
Chesapeake J/K/L

09:00 EDT

Continuous Build and other DevOps anti-patterns, and how to overcome them (Thomas Stiehm)
Limited Capacity filling up


Abstract:
Software development is hard and poorly implemented or broken tools, techniques, and patterns just make it worse. Learn to spot DevOps anti-patterns and how to work your way back to a sane way of working.
Continuous Build is an anti-pattern that I have often seen where a team will have what they call Continuous Integration (CI) in place but it only builds the code, there are no unit tests or static analysis run. Certainly, this is better than not building but it leaves a lot of health check information on the table that is considered part of CI. Without this information, you can never really gain the confidence that your build is healthy. The whole goal of CI is to feel that your build is healthy so not tests and analysis means you aren’t doing CI.
Just like CI, other DevOps practices can be hard to understand, implement, and get right. Even with the best of intentions, we make mistakes or misinterpret the implementation of a technique. Learn how to spot common DevOps anti-patterns and how to correct them. These patterns include
1. Continuous Build - CI without tests isn’t CI
2. Turning unit tests off to build the release
3. Don’t automate that, it is my job
4. Different build process for developers and high environments
5. Different deployment process for developers, test environments and/or production
6. Not having a production-like environment to test in before production
7. Saving performance testing for the end of the release
8. Saving security testing for the end of the release
9. Never asking the users about the software
10. Only automating build and deployment, not testing
11. Not having retrospectives
12. Restricting retrospectives to only the development part of the process
13. Running analysis and never looking at or acting on the findings
14. Reduce coverage or static analysis gates to get a build to pass
We have all experienced a time where we wanted to believe we could make an anti-pattern work but it never does. It is better to learn how to spot these and how to correct them than it is to try to keep tweaking a broken process hoping this time it will be better.

Learning Outcomes:
  • How to spot common DevOps anti-patterns
  • How to correct DevOps anti-patterns when you see them
  • Learn how to figure out if what you are doing is stymied by an anti-pattern and how to rally your team around moving off that anti-pattern
  • Learn that motivation for anti-patterns and how to get people to change their minds about it

Attachments:

Speakers
avatar for Thomas Stiehm

Thomas Stiehm

CTO, Coveros, Inc.
Tom has been developing applications and managing software development teams for over twenty years. As CTO of Coveros, he is responsible for the oversight of all technical projects and integrating new technologies and testing practices into software development projects. Recently... Read More →


Tuesday August 6, 2019 09:00 - 10:15 EDT
National Harbor 6/7

09:00 EDT

Living Off an Agile Landscape: Agile Farming vs Agile Gardening (Quincy Jordan)
Limited Capacity seats available


Abstract:
We have all heard of companies that have ‘gone agile’. ” We’re iterating and doing daily standups” they say, but are they really farming Agile or just maintaining a hobby garden. To truly have successful Enterprise Agile, you must make the shift from Agile Gardening to Agile Farming and learn to live off the Agile Landscape. Living off the Agile Landscape is about evolving from one small environment (ie. Garden) to scaling and system thinking (ie. Farming). To scale Agile, The Agile Landscape must be cultivated, tilled, irrigated, and fertilized. Meaning, it takes more than collaborative workspaces and morning standup meetings for an organization to live off an Agile way of being. It takes scaling agile. Scaling through establishing a Community of Practice, building a culture of validated learning across a portfolio of products, providing an atmosphere for safety, engaging areas beyond IT and include outside influencers to development team, and figuring out how to properly cultivate an organization that incentivizes people at an enterprise level to work collaboratively.

Learning Outcomes:
  • • How to cultivate an Agile environment at an enterprise level?
  • • Incentivizing individuals to work collaboratively
  • • Fertilizing the Agile Landscape into rich soil to grow agile thinking at scale

Attachments:

Speakers
avatar for Quincy Jordan

Quincy Jordan

Principal Transformation Consultant, AgileThought


Tuesday August 6, 2019 09:00 - 10:15 EDT
Maryland Ballroom A

09:00 EDT

Revenue Generating UX: Building a $5M Business with Robots (Tami Reiss)
Limited Capacity seats available


Abstract:
Will machines replace humans?
Justworks is a young company that provides payroll and benefits to growing businesses. Incumbents like TriNet and ADP generate 100% of their revenue through human salespeople. In this case study, we'll learn how Justworks leveraged technology by creating a self-service enrollment funnel. Payroll and benefits are scary things for most entrepreneurs, so signing up without talking to a person can be a BIG LEAP. It took 3 years, but in that time they built out a sustainable on-screen enrollment and onboarding flow that builds trust and guides prospects through setting up and using the service, now generating millions of dollars in Annual Recurring Revenue.
In this talk we'll look at some of the UX tools that were used: through understanding buyer personas, a bunch of SQL, some A/B tests, multiple screen revamps, coordinated branding efforts, and A LOT of automated emails. This session will learn to discover the metrics that matter, how to identify small changes that have a big impact, and when to advocate for design overhauls.

Learning Outcomes:
  • How to iteratively build a "Self Service" enrollment funnel
  • How to use UX and UI to build trust with buyers
  • How to identify small changes that have a big impact
  • When to advocate for design overhauls
  • How to find the metrics that matter


Speakers
avatar for Tami Reiss

Tami Reiss

CPO in Residence, ProduxLabs / Insight Ventures
Product Leadership


Tuesday August 6, 2019 09:00 - 10:15 EDT
National Harbor 11

09:45 EDT

Downfalls of Coaching in a Hierarchical Model (Allison Pollard, Skylar Watson)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Companies of size require more than one coach for support. How does an organization know if coaching is worth the investment or not? During transformations, it’s common to structure coaches to focus on different parts of the organization based on their specialties (e.g., technical, executive, business/program), resulting in a hierarchical coaching model. Having a tiered coaching structure reduces visibility between the products’ outcomes and how things are implemented on the shop floor. With specialized coaches touching various parts of the organization, localized improvements may be achieved but a holistic view is lacking. Skylar and Allison found themselves frustrated and feeling minimized as agile coaches working where specialized and hierarchical coaching was the model being pushed.
In other engagements, Skylar and Allison would take a systems view to focus on practices with maximum impact to measurably improve teams and business outcomes by targeting coaching around specific products. Early conversations with a team may center on understanding what success for their product looks like and their current delivery capabilities. An approach of teaching agile practices from an organizational checklist shifts to determining what is preventing the team from delivering more value for the product and teaching techniques that help solve that problem.
Better organizational results can be achieved when coaches focus on helping teams meet their product goals. Skylar and Allison will share their experiences working in a hierarchical coaching model versus a product-based model and what they've learned along the way.

Lessons Learned from Your Experience:
  • A tiered coaching structure can lead to higher coaching WIP and less visibility of measurable results than a product-based coaching model
  • Recognized that our coaching group was mirroring the organization it served based on how coaches were assigned
  • Recognized we needed to change our approach as we struggled to answer questions about what was most important for us to focus on
  • The way a coaching group is organized affects its ability to positively impact the organization


Speakers
avatar for Skylar Watson

Skylar Watson

Independent Consultant
Skylar Watson is a software consultant and owner of SkyNet software solutions where he implements high value software to satisfy customers needs. Skylar works with companies both domestically and internationally providing assistance on adopting agile software practices.
avatar for Allison Pollard

Allison Pollard

Agile Coach, Improving
Allison Pollard helps people discover their Agile instincts and develop their coaching abilities. As an Agile coach with Improving in Dallas, Allison enjoys mentoring others to become great Scrum Masters and fostering communities that provide sustainability for Agile transformations... Read More →


Tuesday August 6, 2019 09:45 - 10:15 EDT
Chesapeake 7/8/9

10:45 EDT

Towards Agile Autonomous teams with Domain-Driven Design (Kenny Baas-Schwegler)
Limited Capacity filling up


Abstract:
I’ve been involved in several transformations over the years, from DevOps to Digital to Agile. These transformations typically focus on transitioning people into near-autonomous teams of no more than eight people who will work in an agile manner. Every company I’ve worked for asks the same questions at these transformations: How do we divide the current software between the teams, and how do we align these teams to our business architecture?
To address these questions, companies request my help to design microservices using a Domain-Driven Design (DDD) approach. This approach makes it easier to distribute the software between teams based on identified boundaries, called “bounded contexts.” While I believe enterprises involved in an Agile transformation need at least a Domain-Driven Design approach to create autonomous aligned teams with a loosely-coupled architecture, this process presents unique challenges. In this talk I will present my experience report, I share my experience over a period of six months using DDD to transition a financial enterprise towards Agile autonomous teams.
I mostly used what is already in my experience report and rewrote some words.

Lessons Learned from Your Experience:
  • .

Attachments:

Speakers
avatar for Kenny Baas-Schwegler

Kenny Baas-Schwegler

Strategic software delivery consultant, Xebia
A lot of knowledge is lost when designing and building software — lost because of hand-overs in a telephone game, confusing communication by not having a shared language, discussing complexity without visualisation and by not leveraging the full potential and wisdom of the people... Read More →


Tuesday August 6, 2019 10:45 - 11:15 EDT
Chesapeake 7/8/9

10:45 EDT

The Business Agility behind Riot’s K/DA; the Fictional Band that Topped Real World Charts (Ahmed Sidky, Michael Robillard)
Limited Capacity seats available


Abstract:
How did a virtual band top the Billboard chart for World Digital Songs? Was it a coincidence? Was it a one-time wonder? Hopefully not! It was an unexpected yet desired result of building the foundation of business agility, not to avoid disruption or adapt to external forces, but to operate in a universe where we place our players firmly in the center of our universe. In this session, we will discuss the Copernican Revolution that informs our mindset for business agility and how we balance the interplay between top-down strategy and bottom-up ideas to delight our players. We will also describe the implementation of key components of business agility, including Leadership, Individuals, Operations and the core Relationships that enable or hinder business agility. We will also explain why business agility is a journey that relies on what we call “the grind” and learning through experimentation rather than a framework, model, or methodology. We hope to illustrate the power of a new mindset for business agility by sharing the outputs, the outcomes, and the journey we’ve experienced at Riot Games.

Learning Outcomes:
  • Ability to identify key elements for business agility
  • Ability to inspire and engage your top talent
  • Ability to support both top-down strategy and bottom-up ideation and creativity
  • Ability for leaders to create mission-obsession and engagement
  • Ability for backoffice functions to enable, not stifle or govern, innovation and agility

Attachments:

Speakers
avatar for Ahmed Sidky

Ahmed Sidky

Head of Business Agility, Riot Games
Ahmed Sidky, Ph.D. known as Doctor Agile, is a well-known thought-leader in the Agile community. He is currently the Director of Development Management for Riot Games and before that he was a transformation consultant for Fortune 100 companies. He is the co-author of Becoming Agile... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Maryland Ballroom D

10:45 EDT

Cultural Values Mapping (Brandi Olson)

Abstract:
We each bring a set of social and emotional skills to the ways we show up and interact with others. Our ways of feeling, ways of relating, ways of getting work done are deeply influenced by our cultural values and preferences. And yet, our personal cultural values are often unexamined, leading us to make value judgments about the “right” way or the “wrong” way to communicate, resolve conflict, make decisions, etc.
For example, what’s your value around time? Is time a scarce resource? If so, starting a meeting when the clock says it’s time is the “right” way to behave. What if you see time as an unlimited resource? This value might lead you to believe that the “right” time to start a meeting is when everyone who needs to be there has arrived. Even the Agile Manifesto and Principles are steeped in a set of cultural values + preferences that privilege some behaviors over others.
Failing to recognize the diverse values and cultural preferences of colleagues usually leads to the harmful assumption that a difference in behavior is the result of a personal flaw, instead of recognizing it as a difference in social-emotional skills or cultural values. This reality plays out frequently as we try to make sense of agile adopters and agile resistors.
This workshop is for scrum masters, coaches, and leaders who coach humans, teams, and organizations towards more agile and authentic ways of being, collaborating, and delivering. We will explore a simple, yet profound, tool called Cultural Values Mapping, designed for individual and collaborative examination of the diverse cultural values and preferences that are always influencing the social and emotional skills we bring to work. Participants will have the opportunity to map their own cultural values + preferences and will explore practical coaching strategies for using the tool with teams and their leaders to open honest conversations about how we work together.

Learning Outcomes:
  • Build awareness of how cultural values shape the social and emotional skills we bring to an agile team.
  • Map personal and organizational values across a variety of dimensions culture dimensions.
  • Explore how to use the Cultural Values Map as a coaching tool to increase understanding, deepen relationships, and improve collaboration in agile teams and organizations.

Attachments:

Speakers
avatar for Brandi Olson

Brandi Olson

CEO, The Olson Group
I wholeheartedly believe that agile has the power to change the way smart people solve complex problems and make the world a better place. I got my start in agile when I was a special education teacher, and now I coach leaders on agile delivery and organizational design. I love talking... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Chesapeake 4/5/6

10:45 EDT

Stop complaining and start learning! Retrospectives that drive real change (David Horowitz)

Abstract:
Good retrospectives (you know, the ones that actually lead to real change?) rest on three pillars:
people,
process, and
follow-through
What makes retrospectives so difficult is that if any of these three pillars starts to crack, it's next to impossible for the retrospective to be a success.
Ultimately, getting the right people in the room, utilizing a good process to facilitate the conversation, and following-through on the learning outcomes depend on having an organizational culture that encourages learning, transparency, feedback loops, and continuous improvement.
If this sounds like your company already, then great! This talk is not for you.
For everyone else, join me to explore how effective retrospectives can break a downward cycle of disillusionment and malcontent and transform you and your team into engines of learning and growth.

Learning Outcomes:
  • Specific questions will be answered around:
  • * How to create a safe environment for brainstorming, collaboration, and retrospectives
  • * How to balance personalities within the group
  • * When anonymous feedback is necessary… and when it’s not
  • * The role of ongoing feedback in continuous improvement
  • * How breaking the mindset around retrospectives can positively impact the ongoing employee engagement crisis
  • You will also gain an understanding of the pitfalls of traditional employee engagement tactics and how to overcome challenges associated with these efforts by deploying agile retrospectives to create a safe, honest and productive environment for teams to deliver their best work.

Attachments:

Speakers
avatar for David Horowitz

David Horowitz

CEO and Co-Founder, Retrium
David Horowitz is co-founder and CEO of Retrium. Retrium is the market leading platform for effective agile retrospectives. Prior to co-founding Retrium, David spent nearly a decade between The World Bank and International Finance Corporation as a software developer turned Agile coach... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Maryland Ballroom C

10:45 EDT

Agile under pressure: shipping a disruptive medical device in less than two years (Robert Stohr, Jana De Cock)

Abstract:
Barco Demetra aims to support dermatologists in detecting skin cancer sooner. It is a transformative medical device that helps them to work smarter and faster. At least, it is now. Two years ago, Demetra was still in the conceptual phase. During this fast-paced product development track, including both hardware and software development, we gathered our own learnings on the good, the bad and the ugly."
At the start of the project, there were many unknowns. Along the way, we tackled those unknowns whilst handling what seemed like conflicting priorities. Only via many interactions with dermatologists and deep insights into their workflow, we managed to design an optimal solution. The result is a tailored software app for the hardware device, that collaborates with a web frontend, orchestrating all data in the cloud."
New constraints posed new challenges but also created great opportunities: only through ruthless and decisive product discovery, hard prioritisation, early customer feedback and established development practices did we manage to timely deliver a solution that can potentially save lives. Our constant state of uncomfortable excitement confirmed we were on the right track.
We will tell this story from our product management point of view and demonstrate how we achieved the right circumstances for building customer confidence, the roadmap and the product.

Learning Outcomes:
  • “What’s the verdict, doctor?” Integrating user research and testing in agile product development
  • Creating the right circumstances for continuous product feedback, handling continuous scope changes and conflicting priorities
  • Forming and adapting the release map and product backlog accordingly
  • Different development teams, sites, time zones… Managing all cogs in the wheel.
  • Building stakeholder, delivery and early-adopter confidence: get to a state of uncomfortable excitement
  • Developing an end to end solution for medical devices

Attachments:

Speakers
avatar for Robert Stohr

Robert Stohr

Tribe Lead, ITP Agency NV
I've always been passionate about IT and process. Working on challenging projects and finding ways to further improve team performance and delivery quality that lead to better products and happy users are what keep me motivated every day.Complex puzzles are a second area of interest... Read More →
JD

Jana De Cock

Product Manager, Barco NV


Tuesday August 6, 2019 10:45 - 12:00 EDT
Chesapeake A/B/C

10:45 EDT

Dev???Ops: The Missing Middle of Security (Elizabeth Ayer)

Abstract:
If you thought it was difficult bringing the Ops and Dev teams to the same table, let’s talk about security! Often housed in a separate team, security experts have no incentive to ship software, with a mission solely to minimise risk.
This talk is a detailed case study of bringing security into DevOps. We’ll look at the challenges and tactics, from the suboptimal starting point of a highly regulated system with a history of negative media attention. It follows an Agile-aspiring Government IT team from the time when a deployable product was "finished" to when the application was first deployed many months later.
This talk is about humans and systems - in particular how groups often need to flex beyond the bounds of what either side considers reasonable, in order to get a job done. We’ll talk about structural challenges, human challenges, and ultimately how we managed to break through them.
There are no villains - everybody in this story is a hero, working relentlessly through obstacles of structure, time, law, and history. Come hear what finally made the difference, filling in the missing middle of DevSecOps.

Learning Outcomes:
  • Understand challenges of bringing Security into DevOps in the most challenging situations
  • Experience a detailed story of a team going from "Done" to "Deployed" - in a painful 9 months!
  • Consider the structural changes which didn't work and the human hacks that did
  • Come away with lessons for starting an initiative and where *not* to compromise
  • Develop a sympathy for the conditions of US government technology

Attachments:

Speakers
avatar for Elizabeth Ayer

Elizabeth Ayer

Product Manager, 18F
Who are you ?I'm the product lady who had to retire her battle cry of "Shippit!" after too many people misunderstood the intent. They can't take "early and continuous delivery of valuable software" away from me, though!As a product team leader, I have tripped and recovered my way... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Chesapeake 10/11/12

10:45 EDT

The inevitability of Enterprise Agile Transformation Fatigue & How do you Reset (Aruna Chandrasekharan)

Abstract:
Are you sick and tired of hearing the word "Transformation"? Do you feel that it is one of the most over-used and least understood nouns/adjectives/adverbs in the English language? Would you be okay with not talking about transformations for the next 10 years? The good news is that you are not alone. The bad news is that the process to stop feeling this way is long and slow and perhaps painful as well. But first things first, why do you feel this way and how did you get here?
Many large Enterprises are undergoing some version of an Agile Transformation and have been at it for a more than a couple of years. However, the promise of wonderful results never actually materialized. Why? Are Enterprises solving the wrong problems at the wrong time? Is it just easier to do that so that they can "get started"?
When an Enterprise doesn't solve the really hard problems, when they try to fix what's not broken, Enterprise Transformation Fatigue sets in . This Fatigue is a real thing and any Enterprise that has decided to "Do Agile" is suffering from it. They may not know it, acknowledge or agree with it, but it's real and it's here.
Are you a change champion? Are you in the midst of a transformation? Are you considering transitioning to the coaching role? Do you have basic knowledge of Agile frameworks, values and principles?
If you answered "YES", then wouldn't you like to have a set of tools in your tool belt to deal with this fatigue? Or better yet, wouldn't you like some tools to help you keep your sanity!
If you answered "YES" again, then you're just the person who needs this session!
Let's get together to give this fatigue a clear definition that resonates in simple language.
Let's learn to recognize symptoms of these different types of transformation fatigue and tips to combat them
and last but NOT least
Let's explore how we can pivot from where we are to where we want to be
Aruna Chandrasekharan is an Enterprise Change Agent@Cognizant Technology Solutions. She is interested in leadership engagement for "Sustainable Transformations" where leaders are truly "leading" the change. Over these last several years, she has arrived at this notion of Agile Transformation Fatigue across the entire organization and the unfortunate inevitability of it.

Learning Outcomes:
  • We will define Transformation Fatigue
  • We will discuss why it is inevitable and how we got here
  • We will discuss the various types of Transformation Fatigue
  • We will learn about how to recognize symptoms for each type of fatigue
  • We will learns tools and techniques to combat or work around that type of fatigue
  • We will explore how to pivot from where we are to where we want to be

Attachments:

Speakers
avatar for Aruna Chandrasekharan

Aruna Chandrasekharan

Transformation Strategist
Music, Books and People and TransformationsI love a mix of different styles of music but Cuban Son, Colombian Cumbia, Indian, 80s, 90s music, Brazilian Jazz and Frank Sinatra are dear to me. Atlas Shrugged, Enders Game and Chlidhood's end are key books in my life.People are endlessly... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Chesapeake D/E/F

10:45 EDT

Make It Easy: A Very Simple Approach to Continuous Improvement (Woody Zuill)

Abstract:
Why does it have to be so difficult?
"So much of what we call management consists in making it difficult for people to work." ~Peter Drucker
It seems it is clear that there is often a "right way" or "best practice" for many tasks in the modern workplace - but is that clarity real, or just a trick that we play on ourselves?
Over time I've found that the biggest successes I've experienced in software development have been the result of finding ways to Make It Easy for people to excel in their work, and to connect and interact as humans. Many others have noticed this as well. For example, let's consider this wonderful quote:
Saying "Hey everyone, we need to cut costs!" doesn't work nearly as well as "Let's make our work easier!" ~Mark Graban
But why is this so elusive? Is it the system of work we follow?
"The system disables performance. For most managers this is hard to see. What they see is people 'behaving badly'." ~ John Seddon
Here is what I'd like us to consider:
• What would it look like if everyone at work was able to contribute their best, and to excel in their work and life?
• What would the result be if this could be achieved?
• Can we make our work easier?
• What would it take to make this a reality?
• Is this about systems thinking and values and principles, or strategy, or techniques, or just "hiring the right people"?
There is a lot of research and writing about system thinking, teamwork, open workspaces, flow, velocity, biases, assumptions, frameworks. How can this help us? I suspect It isn't the workers, or the managers, or the leaders - there are some folks who seem to be finding a way that works for them and their workplace - can we all find a path?
I've been using "Make it Easy" for a number of years and we're going to explore this simple idea: Every day let's find something we need to do, and find a way to make it easier or unnecessary.

Learning Outcomes:
  • You will hopefully learn about:
  • What a better workplace might be like
  • Awareness of the things that are blocking us
  • Finding a path to a better workplace
  • First steps to try
  • How can we identify something to "Make Easy"
  • How might we go about making that thing easier or unnecessary


Speakers
avatar for Woody Zuill

Woody Zuill

Independent Agile Guide, Independent Agile Guide
I've been a software developer for 36+ years, and I'm an Agile enthusiast. I work as an Independent Agile Guide. I worked with the original "Mob Programming" team at Hunter Industries, and have been instrumental highlighting "No Estimates" concepts. I've enjoy sharing my Agile experiences... Read More →


Tuesday August 6, 2019 10:45 - 12:00 EDT
Maryland Ballroom B

10:45 EDT

Lightning Talks (Peter Green)

Abstract:
Christopher Pola - Making your CFO the biggest proponent of Work-In-Progress (WIP) Limits - 5 minutes
Kathryn Kuhn - Agile Heresy - It's time to move on from Servant Leadership - 5 minutes
William Kammersell - Discovery on Demand: Creating a Pipeline for Weekly User Research - 7 minutes
Ben Walsh - Using retros to uncover team dynamics - 5 minutes
John Margetis - Vendor Contract mindset vs. Agile Mindset - Adversarial or Collaborative? - 3 minutes
Patt Miller - Effectively Auditing Agile Development - 5 minutes
Chris Butler - Asking for bad ideas - 5 minutes
Thomas Lukareski - The evolution towards continuous planning - 5 minutes
Yasunobu Kawaguchi - Fun! Done! Learn! - a positive retrospective born in Japan, is this work in other culture? - 5 minutes
Kyle Morton - Daily Doze? 3 ideas to help keep the Daily Scrum useful - 5 minutes
Christopher Lucian - Stop paying for your bug tracking software. A concrete path to Zerroboogs #ZeroBugs - 7 minutes

Learning Outcomes:
  • The lightning talk session consists of a series of short presentations by different speakers lasting only a few minutes each. In this session, you'll get an introduction to a number of Agile topics, and perhaps introduce the audience to one of your own! You'll surely leave this session with some ideas to explore and conversations to start.

Attachments:

Speakers

Tuesday August 6, 2019 10:45 - 12:00 EDT
Chesapeake 1/2/3

11:30 EDT

Enterprise Service Planning at Optimizely (Keith Nottonson)

Abstract:
Learn how one startup moved from chaos to scrum and beyond by implementing Enterprise Service Planning (ESP) and the seven cadences and visualizing it on an evolving fifty foot wall of work, resulting in an increase in our product velocity while decreasing our time to customer value across multiple products and delivery teams.
Over the past eight years, Optimizely grew from a single product company built by a handful of engineers and designers to a multi-product company built by many teams of engineers and designers. But its development processes didn't adapt fast enough to keep up with Optimizely's growth. Engineers had too many dependencies in flight, designers were added too late in the process to be effective, and the highest value work wasn't properly prioritized. In the last couple of years, we have improved that drastically.
Agenda:
0 - 3 Welcome and introduction to presenter, company, and situation
4 - 7 How we arrived in such a state (2010-2013) and what we did (2014 - 2016)
8 - 13 Implementing ESP and the Wall of Work (2017-2018)
14 - 18 Where we are doing today (2019)
19 - 23 Insights about the seven cadences and visible portfolio management
24 - 27 Key Learnings and Challenges
28 - 30 Questions & Thank you

Lessons Learned from Your Experience:
  • * Understanding that my company was an ecosystem of interdependent services by visually mapping it out and seeing the observed capability of each service
  • * By having a central physical visual information radiator, driving conversations, alignment and insights is much easier than arguing in electronic format
  • * Mapping the seven cadences to our existing workflow and then adjusting/adding feedback loops where necessary was a cinch when I knew where and what to look for

Attachments:

Speakers
avatar for Keith Nottonson

Keith Nottonson

Development, Senior Director, Optimizely


Tuesday August 6, 2019 11:30 - 12:00 EDT
Chesapeake 7/8/9

14:00 EDT

Technological Revolutions and what they mean for the Next Decade of Software Delivery (Mik Kersten)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
For the past decade, technology platforms, development paradigms, and the vendor landscape have been shifting at a rate that very few organizations have been able to match. Over the past two centuries, a pattern has emerged. Every 50 years or so, a constellation of innovation, entrepreneurship, and new technology combine to transform the world economy. Today, we’re approaching the end of the Turning Point of the fifth technological revolution. The organizations the can’t adapt and scale their software delivery processes are unlikely survive the next decade. In this talk, Dr. Kersten will summarize the dynamics of technological revolutions, what we have learned in the first 50 years of software development, and how dramatically those lessons and the software ecosystem will change over the coming 50 years. Then present five predictions on how Agile software engineering will evolve to help today’s organizations survive the coming decade.
  • The Age of Invention will pivot to an Age of Adoption
  • Software complexity will drive specialization
  • As automation grows, so will the demand for IT professionals
  • Coding will evolve into domain expertise and data modeling
  • How AI will become its own field of practice

Learning Outcomes:
  • How organizations can survive the turning point of the fifth technological revolution with the Flow Framework™
  • Predictions on how Agile software engineering will evolve to help organizations survive the coming decade


Speakers

Tuesday August 6, 2019 14:00 - 14:30 EDT
Chesapeake 7/8/9

14:00 EDT

Human Systems Dynamics: Adaptive Action Lab (Jeremy Lightsmith, Glenda Eoyang)
Limited Capacity seats available


Abstract:
What keeps you awake at night? What are the biggest and most difficult challenges you face? Bring your most wicked problems to this session, and learn new tools to tame them.
Software development is riddled with complexity. Agile methods address some of this complexity, but they aren’t enough. Human Systems Dynamics and Adaptive Action will help you and your teams work through sticky situations with a range of models and methods that are scalable, straightforward to use, and designed to work in complex adaptive systems like software.
Bring a challenge and we will use it to learn three of HSD’s methods for getting you unstuck, along with a brief overview of what Human Systems Dynamics and Adaptive Action are all about.

Learning Outcomes:
  • Participants will walk away with:
  • - high level knowledge of what Human Systems Dynamics
  • - 3 methods they can take back with them to their teams: Adaptive Action, Power of Inquiry, Four Truths
  • - they should be able to explain these methods, use them on their own problems, and use them with others in their team

Attachments:

Speakers
JL

Jeremy Lightsmith

Agile Coach / Facilitator, Lightsmith Consulting LLC
avatar for Glenda Eoyang

Glenda Eoyang

Executive Director, Human Systems Dynamics Institute
Glenda H. Eoyang, PhD, is the founding executive director of the Human Systems Dynamics (HSD) Institute. Since 1986 she has pioneered applications of chaos and complexity to improve adaptive capacity of people as they work and play together.  She leads a network of 300 scholar practitioners... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake A/B/C

14:00 EDT

Save the World, Save Your Team - Shifting Mindsets through Cooperative Board Gaming (Chris Diller, Tom Diedrich)
Limited Capacity filling up


Abstract:
"Can you save humanity? You and your team are the only things standing in the way of deadly diseases that threaten the world. The fate of humanity is in your hands." - description of "Pandemic" from Z-Man Games
Game on! But can a game really teach me something about being Agile? How can a board game save my team?
In this interactive workshop, we'll explore how cooperative board gaming relates to the work of Agile teams. We'll dive head-first into the Agile nature of "Pandemic" through gameplay in small groups and then retrospect to identify similarities and differences between cooperative board gaming and Agile team behaviors. We'll discover how the patterns observed during gameplay can be used to help identify possible dysfunction within your team. You will leave this session with the ability to use cooperative board gaming with your own teams to inspire new ways of thinking, shift mindsets, and increase team engagement.

Learning Outcomes:
  • Explain how cooperative board gaming can be used as a retrospective technique so that I can improve my teams.
  • Describe how to relate cooperative board gaming to the cooperative nature of my team's work so that I can help them reflect on their own actions.
  • Facilitate a cooperative board gaming workshop of my own so that I can help shift the mindset of my team, company, or client.

Attachments:

Speakers
avatar for Chris Diller

Chris Diller

Lead Agile Coach, Target Corp
Chris is a Certified Scrum Professional and practicing Agile Coach at Target. He's been involved in developing software since 2006 as an embedded software developer, project leader, ScrumMaster, and Agile Coach, but has found a "home" with Scrum and Agile since 2013. Chris has a passion... Read More →
avatar for Tom Diedrich

Tom Diedrich

Target Corporation


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake 4/5/6

14:00 EDT

Helping IT HiPPOs dance to the Product-Focused tune (Salah Elleithy, George Dinwiddie)
Limited Capacity filling up


Abstract:
IT Organizations often build whatever the Highest Paid Person's Opinion (HiPPO) suggests. This often leads to building systems that don't satisfy the needs of others in the organization. Customer-focused techniques from product-focused organizations can be adapted for IT projects. By better meeting organizations needs, such an approach can be more cost effective and better aligned with the true goals.
Too many IT projects are driven by opinion rather than data. Whether it's the CIO calling the tune or a VP on the business side, they often are starting with a suboptimal solution rather than the problem to be solved. In this session, Salah and George will help you explore product-focused techniques to better meet those needs. You, too, can offer your HiPPOs just the right tune to dance their way to business success!

Learning Outcomes:
  • Use Impact Mapping to target identified business needs
  • Identify key roles/users capable of creating the desired impact
  • Discover needs from the point of view of key roles/users
  • Measure the impact of each delivered slice on the identified business needs and act on that information

Attachments:

Speakers
avatar for Salah Elleithy

Salah Elleithy

Agile Coach, SparkAgility
I am a Leadership, Co-Active, Agile Coach and Learning Facilitator on a mission to spark courageous curiosity with a twist of play. I help individuals, teams and leaders learn faster and become better one day at a time. I am also passionate about helping individuals, teams and leaders... Read More →
avatar for George Dinwiddie

George Dinwiddie

Grand Poobah and Jack of All Trades, iDIA Computing, LLC
George Dinwiddie helps organizations develop software more effectively. He brings decades of development experience from electronic hardware and embedded firmware to business information technology. He helps organizations, managers, and teams solve the problems they face by providing... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake 1/2/3

14:00 EDT

Ground Rules for Sustainable Code Refactoring (Amr Noaman)
Limited Capacity seats available


Abstract:
Teams face many challenges to keep a sustainable and constant pace of refactoring. In many cases, this is due to oversight of some very basic guidelines and ground rules to enable a "refactoring-friendly" environment.
In this session, I'll build on my 10-year journey doing successful refactoring of poor code and present necessary ground rules and practical guidelines for enabling sustainable refactoring. I've clustered these guidelines into three high level categories:
  • Team development habits in maintaining old code
  • Enabling a configuration management environment
  • Making refactoring effort visible and trackable
Whether you're a technical person working on enhancing poor code or a manager sponsoring this activity, you'll walk away with a very good background information to enable a sustainable refactoring environment and eventually a high quality product code.

Learning Outcomes:
  • Explain key challenges to refactoring poor code
  • Learn about pre-requisites teams should take into consideration to enable sustainable and continuous refactoring
  • Understand how visibility can help sustain continuous refactoring

Attachments:

Speakers
avatar for Amr Noaman

Amr Noaman

Co-Founder & Principal Coach, Agile Academy
* Coach, consultant, and speaker passionate to propagate lean and agile thinking in the Middle East and North Africa* One of the drivers of Egypt's GoAgile program, transforming tens of teams and organizations from a wide range of private and public organizations. * Co-founder and... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
National Harbor 6/7

14:00 EDT

Beginning with an End in Mind: The Secrets of Re-Shaping an Enterprise with OKRs (Mariya Breyter)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
"You can motivate by fear, and you can motivate by reward. But both those methods are only temporary. The only lasting thing is self-motivation." ~ Homer Rice
Objectives and Key Results (OKRs) have been well known for decades now, and John Doerr's book on Measuring What Matters became a hit immediately after it was published. However, while OKRs as a concept seems logical and straightforward, many companies struggle with implementing this concept in an aligned and inspirational way. As an Agile coach implementing OKRs in multiple large organizations, I experience five major anti-patterns:
  • OKRs are implemented top-down. OKRs are not KPIs (Key Performance Indicators)** which are top-down arbitrary numbers provided by management to each employee at the beginning of a long-term period (usually a year). OKRs are set by teams, not individuals, and aligned with organizational objectives. In that, OKRs are inspirational and encourage teams to set up the objectives that motivate them and inspire self-organizing teams to make a difference.
  • OKRs are used to measure performance and define compensation . Unlike KPIs which are used to measure performance and this influences compensation and promotions, OKRs are not related to performance in any way. Numbers are easy to game, and connecting OKRs to performance would negate the purpose of those. OKRs need to be aspirational and hard to achieve, and by doing that, the teams challenge them to continuously grow and become high-performing. This is the reason OKRs are self-graded, not measured by the managers.
  • OKRs are focused on activities, not results. Frequently, OKRs are focused on activities or tasks, e.g. provide 100 training sessions, hire 300 employees, create a Playbook covering 50 topics. While sometimes there is a reason for task-based key results, in most cases, the objective is either customer-related (e.g. customer satisfaction), business objective (e.g. revenue growth), employee-related (e.g. retention data), or a related goal. In either case, it forces teams to pivot if the initial set of activities does not bring the intended result and fail forward to pursue the goal. OKR example
  • OKRs need to be measured by managers. OKRs are self-graded by the team that committed to those. Pre-grading is a helpful technique which allows setting quantifiable success criteria from 0 (not started) to 1 (challenging but possible).
  • OKRs are assessed at the end of the period for which they are set. OKRs are reviewed at frequent intervals (usually monthly for quarterly or annual OKRs), and it is important to keep in mind that the value of those sessions is not in grades but in alignment and collaboration discussions and outcomes.
During the workshop, we will be playing several OKR-setting games. The goal of these games is to experience in practice how to avoid common mistakes and set up cascading OKRs bottom-up by empowering teams, aligning divisions, and keeping the organizational objectives in focus - all of this while keeping employees motivated and inspired. Finally, we will discuss OKR implementation and review examples of how OKRs empower teams to self-organize while achieving shared goals within a scaled agile environment.

Learning Outcomes:
  • We know that mastery, autonomy, and purpose drive our professional satisfaction and create motivation. However, as human beings, we are all motivated by different objectives that may not be aligned with each other's or with organizational goals.
  • How do we create a meaningful alignment of our team's goals, individual aspirations, and company objectives? How do we establish complete transparency across the organization so that at each moment of time anyone would see the same picture and understand how their individual or their team's activities contribute to this shared goal? How do we get a say in what are the objectives and a clear understanding of why they are so important for the whole company?
  • Participants will leave the workshop with a clear understanding of the process of: (a) how to build a cascading OKR structure within a scaled Agile organization, (b) how to continuously pivot and self-assess their team's results, and (c) how to align the whole organization while allowing for team-level self-organization.
  • In sum, they will have a framework of how to implement OKRs in an aligning and empowering way while having fun and building their network playing two exciting simulation games.

Attachments:

Speakers
avatar for Mariya Breyter

Mariya Breyter

Enterprise Transformation Leader, Goldman Sachs
Mariya Breyter is an enterprise agile coach, and transformation and strategy leader with over twenty-year experience ranging from government jobs to versatile corporate experience in financial services, healthcare, media, and education. Mariya's professional passion is leading enterprise-level... Read More →



Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake D/E/F

14:00 EDT

Build Your Modern Management Mindset: Adapt How You Lead for Agile Success (Johanna Rothman)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Agile approaches have downplayed the role of management. Too many people say, “We don’t need no stinkin’ managers.” On the contrary. We need managers to create and refine the agile culture and create leadership capability across the organization. Without a modern management mindset, any agile transformation dies a quick and ugly death. Instead, it’s time to invite managers to change their mindset to enhance an agile culture.
Agile managers value collaboration over resource efficiency and multitasking. They value autonomy over micromanagement. And, they value delivery over spreadsheet-based management.
These agile managers reject the contemporary myths of utilization and the indispensable employee. They reject the illusions that they can manage by spreadsheet or that time spent at work is a useful measure. They reject the traps of process standardization and that people don’t need to time to learn.
Learn to see and create management excellence for your agile culture.

Learning Outcomes:
  • Learn to see the myths, traps, and illusions that prevent management from achieving leadership excellence and agility.
  • Learn actions to bypass these myths, traps, and illusions.
  • Learn the basis of management thinking patterns that do not serve agile teams or organizations.
  • Learn ways to invite your or your manager's thinking patterns to change.

Attachments:

Speakers
avatar for Johanna Rothman

Johanna Rothman

President, Rothman Consulting
Johanna Rothman, known as the "Pragmatic Manager," provides frank advice for your tough problems. She helps leaders and teams see problems and resolve risks and manage their product development. Johanna was the Agile 2009 conference chair. Johanna is the author of several books... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
National Harbor 12/13

14:00 EDT

Using Beyond Budgeting and Sociocracy for agile-friendly performance appraisals (John Buck, Jutta Eckstein)
Limited Capacity seats available


Abstract:
There are many suggestions dealing with Agile-friendly performance appraisals, which promise to rely on trust, honesty, respect, safety, and servant leadership. The Agile Manifesto does not address performance appraisal although it does generally mention regular and frequent feedback, which can also be applied to performance evaluation. Two related methods, Beyond Budgeting and Sociocracy, offer interesting approaches to agile performance review. In this session we want to present these two different performance appraisal approaches, how they're are supported by the values of BOSSA nova (short for Beyond Budgeting, Open Space, Sociocracy & Agile) and want to invite the participants of this workshop to discuss the synthesis of the two approaches.
This session looks at several real-world examples from actual companies including Accenture, Equinor, and Google.
The first principle of Beyond Budgeting asks to “engage and inspire people around bold and noble causes; not around short-term financial targets,” the eleventh principle advocates: “Evaluate performance holistically and with peer feedback for learning and development; not based on measurement only and not for rewards only.” Thus, the main strategy of Beyond Budgeting is to separate (financial) bonuses from performance evaluation and to use relative and not fixed targets as a foundation for the evaluation.
Sociocracy suggests holding 360 degree in-person meetings. The person being reviewed should request it when needed, not just on a rigid annual basis, and perhaps not just once in the year. In the 360 degree meeting, the organization itself can be critiqued in the review - “the way we organize is causing performance problems.” Similar to Beyond Budgeting there is a focus on the vision and mission of the specific department as well as the overall company as a source of inspiration and motivation. The output of the performance review meeting should be a development plan that the immediate group of supervision, peers, and subordinates consent to.
Based on BOSSA nova, we invite participants to dive into what Beyond Budgeting and Sociocracy combined offer for performance appraisals. Participants will take away insights that they can use in their organizations.

Learning Outcomes:
  • Get to know the performance evaluation approach of both Beyond Budgeting and Sociocracy
  • Understand the strengths and weaknesses of the Beyond Budgeting and Sociocracy performance appraisal approaches
  • Explore possible synthesis of the two approaches
  • Take-away concrete ideas on how to improve the performance evaluation in your organization

Attachments:

Speakers
avatar for John Buck

John Buck

President, GovernanceAlive LLC
John Buck is the coauthor of the very recently published book Company-wide Agility with Beyond Budgeting, Open Space & Sociocracy, see http://www.agilebossanova.com/ and #agilebossanova. The second edition of his earlier book was also recently released We the People: Consenting to... Read More →
avatar for Jutta Eckstein

Jutta Eckstein

Independent Coach, consultant, trainer and speaker, IT Communications
Jutta Eckstein (http://jeckstein.com) is an independent coach, consultant and trainer from Braunschweig, Germany. Her know-how in agile processes is based on over twenty-five years’ experience in project and product development. Her focus is on enabling agile development on the... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
Maryland Ballroom C

14:00 EDT

Getting ahead of your Agile Delivery teams with a formalized discovery process (Stephanie Allen, Anjali Leon)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Are your delivery teams challenged with striking the right balance between creating scalable, high quality, releasable software with ensuring they are addressing the most important problems and opportunities for your customers? Does it take the full investment of building and launching a product to validate an idea? Do you have a nagging feeling that you may not be working on the right things?
At Pearson Online & Blended Learning, we met these challenges head on by creating and implementing a framework that includes early collaboration within a cross-functional team and a light-weight process. Based on Design Thinking principles and practices, the framework effectively balances discovery and delivery efforts. It ensures that, across the portfolio, our investments are focused on the right things, and the efforts of our delivery teams are aligned to solving the most important problems for our customers and addressing the most valuable opportunities for our business.
In this interactive session, we’ll reveal our discovery framework, approach to implementation, and share our triumphs and challenges. Each participant will have the opportunity to reflect on how a similar approach may help them address challenges within their own organizations. We will also collaboratively identify and troubleshoot potential problems you may encounter while implementing such a framework.

Learning Outcomes:
  • After the completion of this session, participants will be able to:
  • Relate to how our discovery framework helps solve some commonly expressed organizational challenges
  • Apply Design Thinking principles, tools and techniques to discovery efforts in an Agile environment
  • Decide when and how to engage customers in identifying and validating the right solution to their problems
  • Flex and fit the discovery framework for their individual environments

Attachments:

Speakers
avatar for Stephanie Allen

Stephanie Allen

Vice President, Digital Product Management, Pearson
I specialize in the design and development of educational technology products, leading the creation of innovative new programs that incorporate the latest industry advances in order to exceed expectations for learner goal achievement. Talk to me about product management and educational... Read More →
avatar for Anjali Leon

Anjali Leon

Agility Coach, Educator and Advisor, PPL Coach
Awakening new possibilities by connecting people to people, to ideas, and to purpose. Anjali shares her unique blend of emerging thought leadership and down-to-earth style to educate, inform, and inspire people to do their best work as she helps organizations navigate the powerful... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake 10/11/12

14:00 EDT

Liberating Strategy - Walking the Fine Line Between Rigidity and Planlessness (Johannes Schartau)
Limited Capacity filling up


Abstract:
During Agile transformations teams are often told to become adaptive and flexible - all within a clearly defined, rigid five (or more) year strategy that severely inhibits true agility. Some companies are aware of this problem. As a solution they don’t engage in any kind of strategic planning whatsoever. Unfortunately, they often discover that without any direction every decision can be passed off as the right one and confusion reigns.
What’s usually lacking is an agile approach to strategy on an enterprise level. One that takes the reality of dynamic markets and an uncertain future into account and creates an environment for development teams to actually be agile in. At the same time it needs to provide enough guidance and clarity for everybody to make great decisions for the company as a whole.
Join this session to learn a different approach to strategy-making that is based on the use of several Liberating Structures. It’s an approach that walks the fine line between rigidity and planlessness. One that includes more people than just the top executives in the creation of strategy. One that seamlessly takes everybody from broad exploration to direct action. A Liberated Strategy.

Learning Outcomes:
  • Develop a strategic narrative along six core questions while including more people than ever before
  • Plan for uncertain futures and align your product portfolio accordingly
  • Seamlessly go from sensemaking and planning straight to action

Attachments:

Speakers

Tuesday August 6, 2019 14:00 - 15:15 EDT
National Harbor 11

14:00 EDT

Self-Empathy as a Path to Targeted Self-Care (Lorraine Aguilar)
Limited Capacity filling up


Abstract:
How can we best care for ourselves when faced with challenges that drain our energy or bring out the worst in us? As Agile change agents, we want to lead by example and embrace these challenges as opportunities to learn and grow - not only in wisdom, but also in the quality of our self-care.
This session is about smart self-care. You will experience a kinesthetic process that uses body awareness to access deep self-empathy and reveal opportunities for self-love that can restore your energy, outlook and effectiveness. You will walk away with an appreciative awareness of your deepest needs and more targeted self-care strategies that honor those needs - without abdicating responsibility for your role in contributing to unwanted situations.
Upon completing the session, you will be able to practice and teach this process to others. This process is based on Nonviolent Communication (NVC), a set of empathy-based principles and practices that promote collaboration, inclusion and connection.

Learning Outcomes:
  • Apply a kinesthetic process to access self-empathy through body awareness.
  • Examine the underlying human needs that drive your behavior.
  • Identify self-care strategies that target your underlying human needs.
  • Explain the relationship between self-empathy and accountability.

Attachments:

Speakers
avatar for Lorraine Aguilar

Lorraine Aguilar

Working Harmony, Inc.
Agile communications training and leadership programs.


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake J/K/L

14:00 EDT

Business Agility (Shane Hastie, Evan Leybourn)
Limited Capacity filling up


Abstract:
Business Agility has become a buzzword, but what does it really mean and why does it matter? Evan and Shane explore the why, what and some of the how behind the move to take the ideas from the agile manifesto and agile product development and apply them in broader organisational contexts. What does it mean to be agile in Finance or HR, for instance; what is the impact on leadership when everyone in the organisation is empowered and self-organizing (and should they be)?

Learning Outcomes:
  • What it means to be agile in Finance or HR
  • The impact on leadership


Speakers
avatar for Shane Hastie

Shane Hastie

Director of Agile Learning Programs, ICAgile
Coach, trainer, passionate agilist from New ZealandDirector of Agile Learning Programs for ICAgile Member of the Agile Alliance board 2011 - 2016.Founding Chair of Agile Alliance New Zealand.Lead Editor for Culture & Methods on InfoQ.com
avatar for Evan Leybourn

Evan Leybourn

Founder, Business Agility Institute
Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organisations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today’s unpredictable markets. His... Read More →


Tuesday August 6, 2019 14:00 - 15:15 EDT
Chesapeake G/H/I

15:45 EDT

Future of Agile is Diversity (Karina Kohl)
Limited Capacity seats available


Abstract:
The “algorithm” is now an entity. It is a subject that society is talking a lot lately. In 2015, a photo app automatically tagged two Afro-American friends as gorillas. In 2016, a bot called Tay learned to be racist, Holocaust denier and that feminists “should all die and burn in hell”, in 12 hours. In less than 24 hours, it was shut down. There is unpredictability of machine learning algorithms when confronted with real people. How much bias machine learning algorithms can introduce? How much came from the data used to train the algorithms and how much came from the algorithm itself? How to create products based on machine learning avoiding gender, race, age or culture bias and others and avoiding doing harm to those groups?
Yates (Communication of ACM, June 2018) said that “any remedy for bias must start with awareness that bias exists.” Page (The Difference, 2007) proposed that identity diversity (our gender, race, religion, etc.) leads to cognitive diversity (the way we think and solve problems), mainly in tasks as prediction and problem-solving. A study made by McKinsey & Company in 2014 says that diversity fosters innovation and increase financial results. So, workplace diversity can help in different ways, including to detect and reduce bias in algorithms design and execution.
How much agile teams, from the beginning of software development chain, can help to minimize bias and reduce backslash to the end user? What is the role of agile when teams are built to work in a machine learning world? Agile Manifesto values individuals and interactions over processes and tools. Agile teams are built on that. Recently, Modern Agile also set two of four values based on people: make people awesome and make safety a prerequisite. Not as a causality, but, maybe, as a correlation, agile values are good evidence that we can have development environments that better support diversity. Once we have more diverse teams, we can expect better outputs (less biased) from machine learning algorithms.

Learning Outcomes:
  • In this presentation, we intend to approach how much of the bias algorithms came from the lack of diversity of teams and how much diverse agile teams need to be to minimize that.

Attachments:

Speakers
avatar for Karina Kohl

Karina Kohl

Head of Operations and Product Manager, Globo.com
Karina Kohl is Product Owner at Globo.com and Agile Practitioner. Working in IT and R&D business since 2002, Karina worked as Java/Web developer for many years. In 2012/2013 she transitioned to the Product Owner role.In her formal education, Karina is MSc (2005) and BSc (2003) in... Read More →


Tuesday August 6, 2019 15:45 - 16:15 EDT
Chesapeake 7/8/9

15:45 EDT

Facilitating Distributed Teams (Mark Kilby)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Facilitating distributed team meetings can feel like having one arm tied behind your back and one eye covered, but you can free yourself of these virtual constraints using other agile practices. We struggle with meeting tools and keeping people engaged online, but what if we collaborate with our teams to get the most value out of their meetings? If we leverage pairing, mobbing and other practices, we can co-facilitate successful outcomes with our teams.

Learning Outcomes:
  • What are different types of distributed and dispersed teams and how you can facilitate them.
  • How a chat backchannel can help keep team members connected.
  • How you can pair or mob with your audience to facilitate.
  • See how you can use these practices to prepare for a typical distributed meeting.

Attachments:

Speakers
avatar for Mark Kilby

Mark Kilby

Agile Coach, Sonatype
I have cultivated more distributed, dispersed, and virtual teams than colocated teams for more than two decades. Since 2014, I serve as an agile coach with Sonatype, a 'remote first' software development company focusing on automation of software supply chains. Previously, I led agile... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
Chesapeake 10/11/12

15:45 EDT

That's Not Coaching! - a story that started over drinks (Chris Li, Brock Argue)
Limited Capacity seats available


Abstract:
Everyone is looking for a great "Agile Coach" and everyone else describes themselves as such. Often, both the client and coach have a misunderstanding of what coaching actually is. Not being on the same page about the basic concepts of coaching while mixing in other concepts around mentoring and consulting muddy the waters even further. This leads to a challenging situation of figuring out what success looks like for a coaching engagement.
Chris Li and Brock Argue were sharing a meal and some adult beverages at a conference recently, and the stories started to flow about the headaches, challenges, and misunderstandings that happen so regularly in the world of agile coaching. Seemingly every story we shared with one another ended in the declaration "...but, that's not coaching!". Join us for a fun and energetic workshop and learn what coaching really is...minus the libations! Chris and Brock will be sharing their own personal stories, practical tips and tools based on their experience that will help those who come to the party re-acclimate themselves to what a coach is and does.
This workshop invites participants to gain a clear understanding of what it means to be a 'coach' from a pair of leaders in the agile space. Hearing perspectives from different points of view will help those in attendance begin to align their own definitions of what it means to coach others at the individual, team, and organizational levels. This highly interactive session is an exciting mix of interesting one-way content, interactive exercises, and a workshop that forms the basis of creating a coaching agreement to serve as a take-away to build upon in further conversations.

Learning Outcomes:
  • The ability to determine what interactions are 'coaching' and what interactions are not
  • Clear definitions of coaching, mentoring and consulting
  • An understanding of what professional coaching is from a practitioner's point of view
  • The ability to design their own "Coaching Agreement" which can be used in their day-to-day practice

Attachments:

Speakers
avatar for Chris Li

Chris Li

Founder, SparkPlug Agility LLC
I am a passionate and energetic Certified Scrum Trainer and Enterprise Agile Coach who is always interested in meeting new people and picking up new skills. I enjoy talking about topics around agile training, coaching, and consulting as well as designing courses and public speak... Read More →
avatar for Brock Argue

Brock Argue

Enterprise Agile Coach, Superheroes Academy
Brock Argue takes a holistic approach to agility - recognizing that all aspects of the business benefit from the application of agile values and principles. His style of facilitation creates an environment in which high-performing organizations can emerge. Brock's work includes agile... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
Maryland Ballroom A

15:45 EDT

Escape Velocity (Doc Norton)
Limited Capacity seats available


Abstract:
If your team uses velocity for planning but you don't find it very useful, this session is for you.
If your manager or scrum master or other pseudo-authority figure keeps obsessing over your velocity, this session is for you.
If you want to know about better ways to forecast when a piece of work will be done or how to gather data that actually helps your team, this session is for you.
Doc Norton shares stories and science detailing why velocity isn't a very good metric, talks about some common velocity anti-patterns, and shares what metrics you could use instead. You'll be able to better forecast when work will be done and you'll be better able to diagnose issues with your process and work toward correcting them.

Learning Outcomes:
  • Why Velocity alone is a poor indicator
  • Simple ways to measure code quality
  • How to create and read a CFD
  • Forecasting probability


Speakers
avatar for Doc Norton

Doc Norton

Co-Founder; Agile Catalyst, OnBelay
Doc is passionate about working with teams to improve delivery and building great organizations. Once a dedicated code slinger, Doc has turned his energy toward helping teams, departments, and companies work better together in the pursuit of better software. Working with a wide range... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
Maryland Ballroom D

15:45 EDT

Making Better Business Decisions with Flow Metrics (Dominica DeGrandis)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
When it comes to assessing an IT transformations (such as Agile and DevOps), performance metrics have come under intense scrutiny. Traditional performance metrics, such as counting the number of lines of code or the number of software bugs should be used with caution, because there are bugs that are not worth fixing and code that is not worth maintaining. Output based performance metrics represent activities, not outcomes. To visualize and optimize the business value of your software delivery, it's helpful to measure business outcomes, versus measure how busy people are. Flow metrics help us do just that.
In this talk, Dominica DeGrandis presents five flow metrics that reveal trends on desirable business outcomes – such as faster time-to-market, responsiveness to customers, and predictable release timeframes. The goal is to inspire you to experiment with flow metrics at your organization to help you become the voice of reason in your organization.
Talk outline:
5 min: Intro
10 min: Flow Distribution: A measure to see tradeoffs
10 min: Flow Velocity: A measure of throughput/productivity
10 min: Flow Load: Amount of Work-in-Progress (WIP)
10 min: Flow Time: A measure of speed
10 min: Flow Efficiency: Work vs. wait ratio
5 min: Things to consider - Gaming metrics - What we measure matters, because people value what is measured. A balanced set of metrics.
5 min: Takeaways & benefits
10 min: Q&A
For each Flow metric, I will cover interpretation, construction and description of a real examples/stories.

Learning Outcomes:
  • Learn what Flow metrics are and how they can help your team make better business decisions.
  • Discover how to interpret and construct Flow metrics.
  • Hear a new perspective on the benefits of measures focused on product measures instead of project measures.

Attachments:

Speakers
avatar for Dominica DeGrandis

Dominica DeGrandis

Director, Digital Transformation, Tasktop
Dominica DeGrandis is the author of Making Work Visible: Exposing Time Theft to Optimize Work & Flow. She is a huge fan of Flow and using visual cues to inspire change. As Director of Digital Transformation at Tasktop, Dominica introduces flow metrics & Value Stream thinking to o... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
National Harbor 11

15:45 EDT

Check Yourself Before You Wreck Yourself - Emotional Self-Management for Leaders (Lorraine Aguilar)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Have you ever regretted getting defensive or sending an email while angry? Emotional self-management is especially important for leaders because all eyes are on you - your behaviors are more visible than others employees, who expect you to be a role model.
This session is for leaders who want to manage their emotions instead of letting emotions manage them. You will develop the capacity to empathize instead of react by applying a simple kinesthetic process to translate an emotional trigger into constructive dialogue. In this lively and practical session, teams will spar by testing how quickly they can extinguish a verbal fireball with empathy instead of making a "career-limiting reaction." By playing this game, you will learn to speak free of blame and judgment and reveal the deeper human needs that drive our behavior. This technique is based on Nonviolent Communication (NVC), a set of principles and practices that promote empathy, inclusion, collaboration and innovation.

Learning Outcomes:
  • Apply a kinesthetic process to empathize instead of react.
  • Use constructive language to express yourself without judgment or blame.
  • Demonstrate self-awareness and self-empathy by identifying the deeper human needs that drive behavior.

Attachments:

Speakers
avatar for Lorraine Aguilar

Lorraine Aguilar

Working Harmony, Inc.
Agile communications training and leadership programs.


Tuesday August 6, 2019 15:45 - 17:00 EDT
Chesapeake 4/5/6

15:45 EDT

Innovation Starts with Agile Portfolio Management (Corey Post)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Large organizations with multiple product lines and divisions that compete for funding, talent and scarce dollars have a problem. While they live on past successes, their future survival is at risk. Why? Because product funding comes from portfolio managers and executives so far removed from their organization's customers and the markets they serve that they are unable to empathize with users, understand their needs and provide workable solutions that people will actually buy.
As a result, executives and managers fund products and projects that are a “solution in search of a problem”. Worse, the funding cycles are often multi-year undertakings, taking away the organization’s ability to experiment, adapt and deliver real customer value.
This leaves these “successful” companies vulnerable to the team working out of a garage, able to prototype, test, pivot when necessary, and learn.
So how can these organizations fund, and build, solutions that customers want and will pay for? How can these organizations own the future rather than fall victim to it? Through Agile portfolio management, which includes short funding cycles, rich feedback loops and an innovation investment strategy that balances near team needs with future opportunities.
If you are a portfolio manager, product manager and/or making investment decisions for your organization, then this session is for you. You will learn both the mechanics and the "why" behind Agile portfolio management as well as how it differs from traditional portfolio management. You will do a deep dive into a prototypical Agile portfolio kanban including states and exit criteria.
As a result of this session, you will:
  • Gain an understanding of the mechanics of Agile portfolio management
  • Understand how to match capacity to demand and fund small batches
  • Discover a method to run experiments and use feedback loops to create a learning organization that can identify and adapt to customer needs
  • Find out how to leverage the Three Horizons portfolio strategy to encourage innovation and plan for the future
You will also get to experience Agile portfolio management through an interactive breakout session where you will make trade-offs leveraging a framework that considers the time value of money, innovation, risk and your organization's core capabilities.

Learning Outcomes:
  • Gain an understanding of the mechanics of Agile portfolio management
  • Understand how to match capacity to demand and fund small batches
  • Discover a method to run experiments and use feedback loops to create a learning organization that can identify and adapt to customer needs
  • Leverage the Three Horizons portfolio strategy to encourage innovation and plan for the future


Speakers
avatar for Corey Post

Corey Post

Agile Transformation Coach, Accenture | SolutionsIQ
Corey Post is a Lean-Agile transformation and enterprise coach with more than 15 years of leadership experience in Agile ways of working and continuous improvement. His practice areas include guiding successful adoption of Agile principles and practices, Lean-Agile portfolio management... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
Chesapeake D/E/F

15:45 EDT

The Curious Case of You (Samantha Laing, Tracey Moerkerk)
Limited Capacity seats available


Abstract:
For 75 minutes you will be encouraged and guided to look deep within yourself.
From a place of curiosity (as opposed to judgement) you will explore your feelings, emotions, actions. We take some time to set the scene and still your mind and inner critic. And then the work will begin.
What is inside you yearning to be heard? What is it your body wants to say to your mind? What is important to you?
This is deep YOU work - you will not be sharing with others - instead you will explore where your heart and mind needs you to go. The final part of this will be exploring joy and how that might look for you.

Learning Outcomes:
  • Understand the dream you have for your future
  • Listen to the YOU deep inside
  • Ways to add more joy to life

Attachments:

Speakers
avatar for Samantha Laing

Samantha Laing

Agile Coach, Nomad8
My personal motto is ‘be brave’, and I embody this by taking on challenges one small step at a time.Most of my career has been in the IT industry, specifically Software Development. Nowadays I find myself coaching others with a passion for agile and a focus on self-care.I love... Read More →
avatar for Tracey Moerkerk

Tracey Moerkerk

Agile Coach and Consultant, Miss Daisy Consulting
I've had a passion for helping teams become high performing for as long as I can remember. I support teams to transition to an agile mindset through training and coaching, helping them become empowered to make the right decisions for their customers, all within a trusting and fun... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
National Harbor 6/7

15:45 EDT

Stalwarts - Jeff Patton (Jeff Patton)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Why today’s agile mindset doesn’t match the agile manifesto. We’ve already evolved, iterated, and improved on it, even though we’ve been afraid to explicitly change it. Let's talk about the new implicit manifesto.

Learning Outcomes:
  • The implicit Agile Manifesto


Speakers
avatar for Jeff Patton

Jeff Patton

Chief Troublemaker, Jeff Patton & Associates
Jeff makes use of over 20 years of product design and development experience to help companies create great products.Jeff started in software development in the early 90s as a project leader and senior developer for a small software product company. There he learned that well written... Read More →


Tuesday August 6, 2019 15:45 - 17:00 EDT
Chesapeake G/H/I
 
Wednesday, August 7
 

10:45 EDT

Dynamic Reteaming From The Trenches, Doing a 180 on fixed team dogma (Laurens Bonnema, Laïla Nouijeh)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
If the solution to being bad at integrating software is continuous integration, and the way to stop sucking at delivering software is continuous delivery, isn't it only logical that the answer to taking a performance hit every time team composition changes is continuous reteaming?
In this presentation, we'll take you through our mind-shift about fixed teams, and the experiments we ran to figure out if we could become good at dynamic reteaming. After sharing what we've learned, we'll help you design your own experiments, and we'll share tips and tricks on how to get started.

Learning Outcomes:
  • Learn about Dynamic Reteaming, and design your own experiments to get started with it.

Attachments:

Speakers
avatar for Laurens Bonnema

Laurens Bonnema

Agile Management Consultant, Xebia
Agile Management Consultant and Graphic Facilitator. Mentor to managers creating Agile organizations. I make boring business notes fun!
avatar for Laïla Nouijeh

Laïla Nouijeh

Scrum Master, PGGM
Scrum Master with PGGMMotivate people and teams to max out their awesomeNothing else. Focus is one of the scrum values ;)


Wednesday August 7, 2019 10:45 - 12:00 EDT
National Harbor 11

10:45 EDT

Prosperous Metrics: Solving the Scenarios we Struggle to Measure (Zach Bonaker, Jason Kerney)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Imagine yourself sitting down in a director’s office with a nervous feeling. “So, about those agile metrics I asked from you…”, she says. Your stomach churns and pulse quickens.
Whether you’ve worked as a manager, coach, or consultant, you’ve likely experienced conflict and confusion over metrics with agile. Traditional metrics which emphasize personal productivity drive negative behaviors, encouraging us to stay busy over working together to achieve goals. Meanwhile, leaders feel dissatisfied with popular “agile metrics,” such as velocity and burn-down charts, when they fail to provide the insights desired.
Are you interested in a different learning experience? You're invited to participate in a debate about metrics and explore three problem scenarios we often struggle to measure. Using a model for organizational measurement as a guide, your input will provide the fuel for an inter-facilitator debate between an Organizational Coach and a Software Coach. From this shared conversation, you will discover which outcome oriented metrics solve organizational needs for performance, quality, and change. Clarity and prosperity between agile and metrics are not out of reach. Come find out how!

Learning Outcomes:
  • Recognize mindsets and beliefs about the nature of data in organizations.
  • Explain the positive and negative effect metrics can have on people, teams, and organizations.
  • Use an effective enterprise framework for developing and applying metrics.
  • Differentiate between metrics for enterprise improvement and success.
  • Compare the use and impact of different metrics in an agile system of work.
  • Select and implement the best metrics for use in tough, real-world scenarios facing agile practitioners.

Attachments:

Speakers
avatar for Zach Bonaker

Zach Bonaker

Benevolent Trouble-Maker, Walmart Labs
Zach Bonaker is a "benevolent trouble-maker" based in San Diego, California, USA and has more than 10 years of experience assisting software organizations with improving working conditions and results. With experience guiding Fortune 500 companies to multi-million dollar startups... Read More →
avatar for Jason Kerney

Jason Kerney

Agile Technical Coach, Some Company
I am a programmer, coach, father, husband and friend. I care deeply about the industry of software development and the communities surrounding it. I love to play with programming languages, yet consider it the greatest accomplishment when we address the humanness that software ultimately... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Maryland Ballroom B

10:45 EDT

Agile Design Systems that Scale (Miriam Suzanne)
Limited Capacity seats available


Abstract:
Design Systems, style guides, and component libraries can be essential tools for software development – documenting the relationships between code and design. But design systems take work to build, and require regular upkeep. We don’t all have dedicated teams and budgets to build and maintain a centralized system. Working with an agile team on quickly-growing products, it's important to keep the design system flexible and iterative, continuously up-to-date with the product itself. How can we use meaningful code abstractions and automation to encourage design systems from the start? We'll look at both the human and code aspects of building and maintaining agile design systems that scale.

Learning Outcomes:
  • Understanding of design system goals, deliverables, and processes
  • Understanding abstractions that encourage pattern-making and low-touch documentation
  • Building a meaningful code architecture that supports automation
  • Examples of what we’ve done, where we’ve failed, and where we’re headed

Attachments:

Speakers
avatar for Miriam Suzanne

Miriam Suzanne

Founder, OddBird
Miriam is a co-founder at [OddBird](https://oddbird.net), with 15 years experience as a project manager, user-experience designer, and front-end architect. She is the creator of [Susy](http://oddbird.net/susy), [True](http://oddbird.net/true), and other popular open source tools... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Chesapeake D/E/F

10:45 EDT

Leading a 1,000-person Technical Culture Transformation Without Resistance (Arlo Belshee, James Shore)
Limited Capacity seats available


Abstract:
What does a leader do to change technical culture?
Case study:
  • Technical debt is costing customers and delaying products.
  • You're a leader, not a coder.
  • The debt is systemic. It's bigger than any one team can solve.
  • You can't stop delivery. You can't break the organization.
  • You have 1,000 people, 200 experts, and factions forming around contradictory solutions.
How do you solve this kind of technical culture problem? Come find out.

Learning Outcomes:
  • Understand the role of autonomy in cultural change.
  • Execute the core technique for unlocking technical improvement.
  • Decide when to expect consistency and when to allow variance.
  • Deconstruct accountability and metrics.
  • See how to apply these ideas to other problems.
  • Provide clear direction to your management team about your organization's next steps.

Attachments:

Speakers
avatar for Arlo Belshee

Arlo Belshee

Team Craftsman, Legacy Code Mender, and Rabblerouser, Tableau Software
Arlo helps you change cultures in large organizations. He transitions hundreds or thousands of people at a time to full technical and cultural prowess in a way that sticks. More importantly, Arlo gives your company the ability to change its own culture. He seeks to be the last consultant... Read More →
avatar for James Shore

James Shore

Consultant, Titanium I.T. LLC
James Shore teaches, writes, and consults on Agile development processes. He is a recipient of the Agile Alliance's Gordon Pask Award for Contributions to Agile Practice, co-author of /The Art of Agile Development/, and co-creator of the Agile Fluency™ Model. You can find his essays... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Maryland Ballroom C

10:45 EDT

Crucial Leadership Conversations – A Chance to Practice What You Preach (Bob Galen)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
A recent HBR article referenced a survey where leaders were found to be uncomfortable with employee conversations. To the tune of ~ 70%. These were simple conversations and not crucial or pivotal conversations. These were even harder for leaders to engage in. A second HBR article/survey on self-awareness showed that while over 85% of leaders felt they were self-aware, only 15% actually were.
Net-net, as leaders, we generally suck at communications and we don’t even know it. But never fear.
In this session, we’ll do two things. First, we’ll share some useful tools and frameworks for your leadership conversational use. But more importantly, we’ll break up on a Dojo format and give you a chance to practice your conversations across a wide-variety of agile transformation scenarios. You can pick one of mine or come up with your own, but everyone will get the chance to refine their situational conversational skills.
Which are the very ones a successful agile adoption needs from you as you envision, engage, and guide your teams through the change.

Learning Outcomes:
  • Setting the stage with some HBR research and findings on leadership communication and self-awareness.
  • A set of communications tools to help frame and execute more effective crucial conversations.
  • Practice and practice of several conversations in a Dojo-style group, so that you take away some practical ideas and experience.
  • Each Dojo session will end with a retrospective/critique, helping to increase your self-awareness.

Attachments:

Speakers
avatar for Bob Galen

Bob Galen

Principal Agile Coach, Vaco
Bob Galen is an Agile Practitioner, Trainer & Coach based in Cary, NC. In this role he helps guide companies and teams in their pragmatic adoption and organizational shift towards Scrum and other agile methodologies and practices. He is a Principal Agile Coach at Vaco Agile, a leading... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Chesapeake J/K/L

10:45 EDT

Will the Real Agile Leader Please Stand Out? (Christopher Avery, Michael Sahota)
Limited Capacity filling up


Abstract:
Mix it up with an outrageously distinguished panel and moderator exploring agile leadership.
  • What is it?
  • How is it different?
  • How do you become an agile leader?
  • What works?
  • What doesn’t?
Leadership -- much less agile leadership -- is a complex reality. There’s no one right way, no proven Top 5 traits, no single approved developmental path.
Instead, there are multiple valid perspectives with complimentary, interlocking, and sometimes even conflicting patterns. But patterns are sure to emerge.
Provocatively moderated by Jake Calabrese, the diverse panel includes
  • Angela Tucci, CEO, Apto
  • Tricia Broderick, Coach at Agile For All
  • Soo Kim, Executive Director, English Services Media Operations, CBC
  • Michael Sahota, Agile Culture & Leadership - Trainer & Consultant
  • Christopher Avery, The Responsibility Process Guy
Get ready for an Agile Panel: You’ll be involved the whole way by providing questions and responding to polls from start to finish.
We’ll laugh, gasp, and be amazed together. Don’t miss it.

Learning Outcomes:
  • Fill your palette by exploring leadership as a complex reality with multiple valid perspectives
  • Get inspired with your own path for growing leadership
  • Discover what leadership styles resonate with you
  • Learn the growth paths and personal transformation required to develop other leaders
  • Decide for yourself who’s a real leader and who’s not

Attachments:

Speakers
avatar for Christopher Avery

Christopher Avery

CEO, The Responsibility Company
UNLOCKING YOUR NATURAL ABILITY TO LIVE AND LEAD WITH POWER. Christopher Avery "The Responsibility Process guy" is a reformed management consultant. After a decade helping corporations help smart, ambitious professionals find ways to cope with lives they don't want and think they... Read More →
avatar for Michael Sahota

Michael Sahota

Culture & Leadership - Trainer & Consultant - Certified Enterprise Coach, Agilitrix (Independent Consultant)
Michael K Sahota guides and teaches leaders how to create high-performance organizations. As a Certified Enterprise Coach (CEC), Michael has created a proven system for leading organizational change through a practical playbook for high performance. His model for Consciously Approaching... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Maryland Ballroom D

10:45 EDT

My LPM Toolkit: The Gambler + Sizing Chart (Christopher Pola, Laureen Knudsen)
Limited Capacity filling up


Abstract:
Do you ever wonder 'Why?' Lean Portfolio Management (LPM) practices are not more prevalent? Do you think about 'Who/What?' is the laggard in your organization's lean-agile journey? Would you agree that adopting LPM can result in exponential improvements?
We know only too well, that managing agile teams in a traditional project management structure is like sticking a square beg in a round hole. If you are managing agile teams with 'traditional' management practices then you are slowing down the teams, and slowing down how the company operates. Essentially stifling the companies ability to improve on all levels. I assume that we all know this. Right? So, what is preventing greater adoption of LPM? Is it fear? Is it a lack of knowledge? A lack of experience or practical guidance?
This session is going to explore the latter. Essentially the session is a call-to-action for implementing Lean Portfolio Management (LPM) practices: it melds theory, practice and introspection to provide actionable insights. In the spirit of agile let us quickly define the problem, examine a hypothesis, and share experiments you can try/test.
As art imitates life, and music never fails to inspire us: can a song written in the summer of 1976 inspire us about the importance of Lean Portfolio Management, and help influence a call-to-action? Let's have a little fun as we explore the world and benefits of LPM.
The session explores the theory, and practices of LPM, with the main focus on LPM success patterns, know-how, tips/tricks that you are encouraged to take back to the office, and start experimenting with. The major practices/processes of a mature LPM will be covered: Ideation, Planning/Re-Planning, Prioritization, Budgeting etc. Remember, a LPM mindset can deliver the next level of (exponential) improvement for your organization.

Learning Outcomes:
  • 1). Every audience member becomes a strong advocate and influencer for implementing LPM.
  • 2). Learn small experiments, practices, tips/tricks, techniques for how to start implementing [and iterating on], the fundamentals of LPM budgeting and planning.
  • 3). How to use an agile mindset to help with the adoption of LPM: challenge the frameworks, the naysayers, and continuously improve, so agile ways of working may thrive in organizations. Reinforce the need for test and learn cycles at the Portfolio level is a key part of this message, and the examples that will be provided.

Attachments:

Speakers
avatar for Christopher Pola

Christopher Pola

Executive Advisor, Rally Software
I like to get inspiration, and learn from many disciplines/hobbies: botany, astronomy, philosophy, the arts, and nascent technology like blockchain or mixed reality.


Wednesday August 7, 2019 10:45 - 12:00 EDT
National Harbor 10

10:45 EDT

Stalwarts - Natalie Warnert (Natalie Warnert)
Limited Capacity seats available


Abstract:
tbd

Learning Outcomes:
  • tbd


Speakers
avatar for Natalie Warnert

Natalie Warnert

Sr Agile Consultant, Natalie Warnert LLC
Natalie Warnert is the primary founder of the Women in Agile initiative, which enables, empowers, and expands the distribution of new and diverse ideas in the agile and technology communities worldwide. She is a frequent speaker on business and agile topics including product strategy... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Chesapeake G/H/I

10:45 EDT

Testers in the deployment pipeline - Blockers or assets? (Alan Parkinson)
Limited Capacity seats available


Abstract:
Companies that release multiple times a day typically financially outperform companies that don’t. Moving from monthly or weekly deployments to deploying multiple times a day requires an introduction of new technical practices and the concept of the deployment pipeline. Without any changes to the testing techniques used and the stages they are applied within the pipeline, testing quickly becomes a bottleneck and a major frustration. The knee jerk reaction to this situation to remove skilled testers and just use "Automated tests".
Testers still have a place in deployment pipelines and in this interactive workshop, we will be using games to introduce the concepts of small frequent deployments, learn why tester practices may create a bottleneck in the deployment pipeline, and what changes you can make to avoid these blockages. The exercises run within the sessions are designed to be taken back to the office to help with coaching your co-workers.

Learning Outcomes:
  • How automation can give a false sense of security to teams and why you still need skilled testers
  • Exercises to help coach, teach, or influence colleagues to adopt changes to testing within the deployment pipeline
  • The impact on testing when developers adopt a trunk-based branching strategy and feature toggles
  • Where different testing practices need to be moved within the deployment pipeline

Attachments:

Speakers
avatar for Alan Parkinson

Alan Parkinson

CEO and Product Owner, Hindsight Software


Wednesday August 7, 2019 10:45 - 12:00 EDT
Chesapeake 10/11/12

10:45 EDT

Title: Finding Efficiencies in Agile Testing (Melissa Tondi)
Limited Capacity seats available


Abstract:
Imagine if you could add a more time to your testing, where would you spend it? Although we can't add more hours to our day, we can find time by discovering inefficiencies in our current approach.
Many of us feel like we never have enough time to fully test in a given sprint, cycle or other timeframe. We plan for the best case scenario, but, undoubtedly, something happens with our best-laid plans that cause us to feel like we "just didn't test enough." In this session, we will talk about the five areas that may be causing inefficiencies in your overall approach - to include test planning and duplication of testing to the left of QE. Melissa will discuss these five areas and you'll have a chance to share yours with the outcome to be practical solutions that can be implemented quickly. Once we have the plan to reduce or eliminate the inefficiencies, we'll talk about areas you may be able to spend more time in or add to your overall testing strategy – effectively adding more time to do what you do best!

Learning Outcomes:
  • Why is there Never Enough Time?
  • What Testing Activities do we Emphasize?
  • Where do we Find Inefficiencies?
  • How do we Fix them?
  • What would you do with that Time Saved?

Attachments:

Speakers
avatar for Melissa Tondi

Melissa Tondi

Quality Engineering Leadership, E*TRADE
Melissa Tondi has spent most of her career working within software testing teams. She is the founder of Denver Mobile and Quality (DMAQ), past president and board member of Software Quality Association of Denver (SQuAD), and Sr. Manager of Quality Engineering at E*TRADE, where she... Read More →


Wednesday August 7, 2019 10:45 - 12:00 EDT
Chesapeake 1/2/3

14:00 EDT

Harvesting Mob Programming Patterns: Observing how we work (Michael Keeling, Joe Runde)
Limited Capacity filling up


Abstract:
We were huge advocates of pair programming and have directly experienced the many benefits of pairing, but when we first heard about mob programming with thought it sounded crazy! Perhaps... so crazy it might actually work. Mob programming is a software development practice in which the whole team works on the same code at the same time. In our experience, mob programming can be significantly better than programming alone. While mobbing, we've created some of the best code our team has ever written faster than the typical code review cycle. We've explored new domains and architectures quickly. We've helped individuals feel more confident in their ability to change the system and built strong bonds within the team. In addition to these huge wins, we've also experienced a few bitter failures. Mobbing can be a tremendous waste of time in some circumstances. Not all mobs can work on all problems. Sometimes people forget how to be a good teammate.
In this report we explore a set of mob programming patterns discovered by two different teams and two different companies -- LendingHome and IBM -- after more than a year of practice. Patterns we found include emergent roles in the mob such as the recorder, researcher, and facilitator, collaboration patterns such as create a punch list and form splinter groups, and driving patterns such as think out loud and asking the mob to tell me what to write. While the patterns themselves proved interesting and useful, we were surprised at how much our mob programming improved after even modest reflection regarding our practice. In addition to the mob programming patterns, some of which corroborate experiences shared by other teams, we discuss the benefits of pattern harvesting as a mechanism for supporting reflective practice and general process improvement.

Lessons Learned from Your Experience:
  • • In the report we explore about half a dozen mob programming patterns
  • • There are many ways "right" ways for a mob to organize and work together.
  • • Patterns can be harvested through story telling and used as a strong feedback loop to improve practice.
  • • We can use concrete examples of practice, such as a patterns catalog, to make it easier for the team to want to try a potentially controversial practice such as mob programming.

Attachments:

Speakers
avatar for Michael Keeling

Michael Keeling

Staff Software Engineer, LendingHome
Michael Keeling is a software engineer at LendingHome and the author of Design It!: From Programmer to Software Architect. Prior to LendingHome, he worked at IBM on the Watson Discovery Service. Keeling has a Master of Science in Software Engineering from Carnegie Mellon University and a Bachelor of Science in Computer Science from the College of William and Mary... Read More →
avatar for Joe Runde

Joe Runde

IBM
Joe Runde is a software engineer who recently started his career at IBM. There he works on Watson while teaching about machine learning methods and learning about software design from many smarter folks. Joe has an MS in Machine Learning from Carnegie Mellon University and a BS in... Read More →


Wednesday August 7, 2019 14:00 - 14:30 EDT
Chesapeake 7/8/9

14:00 EDT

HR Goes Agile (Zuzana Sochova)
Limited Capacity filling up


Abstract:
Agile HR is an enabler of an Agile organization. “Don’t just do Agile, grow Agile in your organization.”
As Agile application extends out of IT and is more and more common at the organizational level, the need for change in the HR is inevitable. Agile changes entire organizational culture, which is built on collaboration, servant leadership, and empowerment, that brings into the picture variety of different tools, practices, and last but not least new focus to employee experience.
Join this interactive workshop to share experiences, practices, and tools with other HR professionals and leaders on how to support the success of Agile at the organizational level. Learn from different organizations, get inspired by different approaches and case studies.

Learning Outcomes:
  • Understand the fundamental need behind the Agile HR shift
  • Be aware of how HR can help the organization to change the mindset
  • Know what practices to avoid
  • Get a number of useful practices to become your Agile HR journey

Attachments:

Speakers
avatar for Zuzana Sochova

Zuzana Sochova

Agile Coach & Scrum Trainer, CST, sochova.com
Zuzana “Zuzi” Šochová is an independent Agile coach and trainer and a Certified Scrum Trainer (CST) with more than fifteen years of experience in the IT industry. She started with agile and Scrum back in 2005, when she was implementing agile methods in the USA. From that time... Read More →


Wednesday August 7, 2019 14:00 - 15:15 EDT
Chesapeake 4/5/6

14:00 EDT

Communicating Effectively: Or Teaching Your Team How Not to Suck at Giving Feedback (Sarah Urriste, Josh Mehler)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Susie the developer yells “You don’t know what you’re doing!”  at Joe the Solutions Architect before storming out of the room and slamming the door. Dreaded by both ScrumMasters and Agile Managers alike, scenarios like this are one of many that you will encounter in this workshop. By arming your team with a communication feedback model, you can help them determine if and when to respond to challenging situations they may encounter in their work. 
After this presentation and workshop, you will be able to facilitate your own Communication Feedback session with your team, and help team members decide if feedback is appropriate, and help them structure their feedback in a way that will result in more positive outcomes, get to the root of the issues they are trying to solve and improve the health of the team. 

Learning Outcomes:
  • Provide Scrum Masters and other Agile Leaders with a model they can employ to help team members communicate effectively amongst themselves and resolve conflicts. We will provide a few scenarios and follow-up exercises for attendees to take with them.

Attachments:

Speakers
avatar for Sarah Urriste

Sarah Urriste

Enterprise Portfolio Manager, HealtheSystems
Once a Scrum Master, always a Scrum Master :) Even though I am working at the Portfolio level with a broader audience, the basics still hold true at every level of the organization and effective communication is always important. I am the Enterprise Portfolio Manager for HealtheSystems... Read More →
avatar for Josh Mehler

Josh Mehler

Scrum Master, Healthesystems
I'm a Scrum Master with a Ph.D. in Rhetorical Studies, Education, and Digital Media.



Wednesday August 7, 2019 14:00 - 15:15 EDT
Chesapeake 1/2/3

14:00 EDT

Agile Leadership in a Diverse Cultural Environment (ElMohanned Mohamed)
Limited Capacity seats available


Abstract:
Cultural diversity is an increasingly important reality for Agile teams. The way individual team members approach agile values and principles can vary based on their cultural background. Respecting the impact of various cultural backgrounds on how team members think, and act is essential for building a high performing agile team. On the other hand, lack of cultural awareness may lead – at the least - to failure of achieving the team potential.
In this highly interactive workshop, Hofstede’s cultural model is used to examine the impact of various cultural backgrounds on agile teams. Agile methodologies provide a set of values, principles and practices forming a system of thinking. Links between Hofstede’s cultural dimensions and the Agile system of thinking are explored. Participants are encouraged to use live voting and facilitated discussions to share their thoughts on the impacts. More importantly, understanding what interventions an agile lead can introduce to the system to make cultural diversity and advantage.

Learning Outcomes:
  • Develop cultural self-awareness
  • Understand how cultural dimensions can impact teams understanding and practice of agile
  • Avoid cultural stereotypes yet learn to appreciate cultural differences and turn them to an advantage
  • Emphasize respect and psychological safety as cornerstones for leading a diverse cultural team

Attachments:

Speakers
avatar for ElMohanned Mohamed

ElMohanned Mohamed

Managing Consultant, IBM


Wednesday August 7, 2019 14:00 - 15:15 EDT
National Harbor 3

14:00 EDT

Evening the Odds: The Monte Carlo Technique for Project Forecasting (Hunter Tammaro)
Limited Capacity seats available


Abstract:
Even experienced teams struggle to make accurate project forecasts. After all, Agile projects embrace uncertainty and welcome changing requirements over the course of development. How do you get a sense of your project timeline when you know the least you ever will about it? You can't eliminate the unknowns in a new project, but by using the Monte Carlo method for forecasting, you can work with them. This session will introduce the Monte Carlo method and how it works through the real story of how it was used on a year-long project. Attendees will learn how to use Monte Carlo to create a project forecast, and how forecasting can help manage scope and schedule releases to make a project more successful. The session will cover lessons learned that help to work with (or around) the limitations of the technique. Attendees will also get an opportunity to try out a Monte Carlo forecast for themselves using a spreadsheet they can take to their real-life projects.

Learning Outcomes:
  • What the Monte Carlo technique is and how it works
  • How to create a software project forecast using the Monte Carlo method
  • Constraints and assumptions of the method, and how to work with them

Attachments:

Speakers
avatar for Hunter Tammaro

Hunter Tammaro

Agilist, Excella
Hunter Tammaro is an Agilist with Excella. He is a Certified Scrum Professional (CSP) and IC-Agile Certified Professional in Agile Team Facilitation (ICP-ATF). He has seven years' experience in Agile projects and more than ten years in IT, working with multiple teams to create large... Read More →


Wednesday August 7, 2019 14:00 - 15:15 EDT
Maryland Ballroom D

14:00 EDT

Horse Before the Cart - An Outcome-Oriented Approach to SAFe® Transformations (Michael Hall)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Leaders often ask, “Will implementing SAFe® lead to my desired outcome?” This is like asking “If I put the cart in front of the horse, will the horse push it?”
At its core, SAFe® is all about events, roles, responsibilities, cadence, scaling, and process. It can read like a set of prescriptive rules and top-down regulations. Some agilists even claim that SAFe® is not agile!
Join us to explore an outcome-oriented approach to a scaled Agile transformation. Instead of the cart before the horse, we’ll start with desired outcomes. Then, we’ll collaboratively build a capability model within these outcomes that can actually drive improvement. Then (and only then) we’ll use SAFe® constructs to realize these capabilities in order to achieve our desired outcomes.

Learning Outcomes:
  • Learn and apply an outcome-oriented approach for a SAFe transformation
  • Integrate outcome-oriented thinking into your current situation
  • Discover capabilities and SAFe constructs associated with a desired outcome

Attachments:

Speakers
avatar for Michael Hall

Michael Hall

Senior Agile Coach/Trainer, Agile Velocity
Michael is a reformed waterfall software developer. Half of his career was spent missing customer expectations by using thick requirement documents, big design up-front, deferred integration, and pitching shoddy software over the fence to QA. The latter half of his career has been... Read More →


Wednesday August 7, 2019 14:00 - 15:15 EDT
National Harbor 6/7

14:00 EDT

A Playbook for an Agile Manager (Chris Philipsen)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
You have worked hard to get where you are – paid your dues, learned from your mentors, and done things the way they’ve always been done. Now your company has adopted Agile! A different mindset takes hold, and you feel lost. Your job clarity is gone; day-to-day activities are confusing; and management oversight gets lost with cross-functional teams. What now?
This interactive session will discuss how a traditional manager can adapt to be part an Agile organization. Big picture topics include how the role adds value to the staff and the organization, including how to provide vision and take charge of your group’s culture; tangible topics include introspection about leadership style and adapting everyday manager job responsibilities to an Agile mindset. Finally, we will hash out real life ideas and suggestions for how to handle every day management challenges.

Learning Outcomes:
  • Understand differences between traditional and Agile organizations
  • A new mental model for what a manager needs to provide for the team and organization
  • Learn about yourself and your own leadership style
  • Actions you can take to adopt and become a great Agile manager

Attachments:

Speakers
avatar for Chris Philipsen

Chris Philipsen

Enterprise Agile Advisor, Insight
I am an Agile mindset enthusiast - let's talk about what it takes to flip the switch, how to work with the organization, and how to help leaders!


Wednesday August 7, 2019 14:00 - 15:15 EDT
National Harbor 12/13

14:00 EDT

Your Agile Leadership Journey: Leading People, Managing Paradoxes (Paul Boos)
Limited Capacity seats available


Abstract:
When the people of an organization embark on their quest for increased agility, they are essentially begin working on the opposite side of a paradox that has been ignored. Often times, though as they take their journey, they begin experiencing the downside of now ignoring the the traditional, control-based approach and there is an outcry to revert. A dilemma is created.
What are these paradoxes? Well, the first four you encounter are described in the Agile Manifesto’s values. If one could have both sides of the “over” statements easily, we’d take them. Successfully maximizing the appropriate upsides of each side of these values while minimizing the downsides becomes a swinging pendulum to manage. This becomes key to leading others in your organization. If you are a manager, team leader, or executive trying help your organization get traction, then this session will provide some new insights into how to balance change with stability.
These four values are just the start of the paradoxes that will emerge as you take your journey. This workshop will help you use a technique called Polarity Management to help manage the upsides and downsides of this balancing act so that you can lead people effectively. Once out in the open, dilemmas created with a swing one way or another become easier to handle and perhaps can even be avoided.

Learning Outcomes:
  • Recognizing the paradoxes within an organization’s Agile Journey
  • Applying the Polarity Management technique to understand and manage them effectively
  • Understanding how to depict your paradox using a Polarity Map

Attachments:

Speakers
avatar for Paul Boos

Paul Boos

IT Executive Coach, Excella
Paul is an IT Executive Coach with Excella Consulting helping managers and teams improve their game. He focuses on pragmatic ways Agile, Lean, and leadership techniques can be applied to create more effective organizations. Paul has led small teams to large groups as a Federal, commercial... Read More →


Wednesday August 7, 2019 14:00 - 15:15 EDT
Maryland Ballroom C

14:00 EDT

Lightning Talks (Peter Green)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Ikuo Suyama - Running Mob Programming -How we made our team 4 TIMES faster - 5 minutes
David Kane - Approval Tests in Action - 7 minutes
stephen gristock - Let Them Eat Cake (paths to self organizing teams) - 7 minutes
Toby Rao - Why Your Agile Transformation will Fail without OCM! - 5 minutes
Robert Orefice - Diamonds in the Rough - Boost Your Culture by Promoting from Within - 5 minutes
Mark Jorgenson - From #NoPlanning (or the tyranny of fixed schedule and scope) toward a more agile approach - 5 minutes
Piotr Trojanowski - The Secret Ingredients of Agile transformations (overridden by focus on hygiene factors) - 7 minutes
Aaron Rusty Lloyd - Lean Coffee: Espresso Style - 5 minutes
Erin Perry - Managers cannot own delivery - 5 minutes
Dominica DeGrandis - Saying No Doesn't make you an Arse - 5 minutes

Learning Outcomes:
  • The lightning talk session consists of a series of short presentations by different speakers lasting only a few minutes each. In this session, you'll get an introduction to a number of Agile topics, and perhaps introduce the audience to one of your own! You'll surely leave this session with some ideas to explore and conversations to start.

Attachments:

Speakers

Wednesday August 7, 2019 14:00 - 15:15 EDT
Chesapeake J/K/L

14:00 EDT

Integrating Design Systems into an Agile Framework (Mark Wolfe)
Limited Capacity seats available


Abstract:
Design Systems are a valuable asset to product teams of all sizes. They unify applications, creating a single “source of truth” for UI elements, UX principles, content strategy guidelines, and re-usable code for the components. Design Systems also add business value by reducing redundancy, outlining a strategic product vision, and keeping design and development in sync across products.
Integrating the Design System and building collaboration into the product development process is key to the success for the lifetime of the products. Join Mark Wolfe, designer, consultant and speaker to learn about creating your Design System and integrate it into the product’s development lifecycle.

Learning Outcomes:
  • Define the Design System
  • Learn to sell the Design System to business leaders
  • Integrate the Design System into an Agile development process
  • Design an application and build a Design System

Attachments:

Speakers
avatar for Mark Wolfe

Mark Wolfe

XD Leader, 84.51°
For nearly 20 years, Mark has designed innovative digital experiences for many of the world’s most recognizable brands. With a passion surrounding design of the connected world, he speaks, teaches and consults around the United States on the intersection of design and technology... Read More →


Wednesday August 7, 2019 14:00 - 15:15 EDT
Chesapeake 10/11/12

15:45 EDT

Building an effective ecosystem for women to excel (Archana Joshi)
Limited Capacity seats available


Abstract:
Globally women in IT are a minority and there is a focus to improve gender diversity at workplace. IT departments practicing agile are no exception to this. So, does agile help when your voice is one of the minority? What does the new momentum towards digital initiatives mean for women in Agile? This talk is my attempt to explore answers to these questions based on the experiences that I had over my 10-year journey as a woman agile practitioner in India. The talk will address 3 key problems across timezone, forums and skills that I have seen more prominently faced by women working in agile teams. Addressing these problems helps to create an ecosystem which will aid not only women but overall teams to excel and thrive:
1. Timezone: Uneven distribution of women in teams due to time zone issues
2. Forums: Insufficient avenues for women to express their views
3. Skills: Adapting the skills of women for the core engineering roles
The lessons learnt will help you deal with your teams - especially women from your teams in a better manner.

Lessons Learned from Your Experience:
  • Lesson 1: Need to create ecosystem where your company management and your clients work together and ensure that diversity is their joint concern. Many times it is seen that while your company may have diversity as top priority, clients may not be ready to do necessary changes to enable accessible work options. This may lead to a step back in your diversity efforts.
  • Lesson 2: You need to provide various avenues for teams to open up. Team members especially women may not voice out the true feelings in regular forums. You will have to explore different avenues like surveys or bringing in women facilitator for some duration to help team open up
  • Lesson 3: Today there are less women with STEM qualifications. To ensure the skills for the women who you have in your organization remain relevant in the future, you need to invest in upskilling programs.

Attachments:

Speakers
avatar for Archana Joshi

Archana Joshi

Head - Transformation, LTI
I have 19 years of industry experience across progressive roles in Software Engineering and IT Transformation. Past 10 years I have worked with organizations and team of varying sizes on bringing in New Ways of working using Agile & DevOps. I focus on the change that organizations... Read More →


Wednesday August 7, 2019 15:45 - 16:15 EDT
Chesapeake 7/8/9

15:45 EDT

#Winning: Why your strategy needs to reflect your path to victory (an ExxonMobil story) (Michael Adrian, Jeff Rosenbaugh)
Limited Capacity filling up


Abstract:
ExxonMobil has formally been on a journey in pursuit of agility since 2012. In that time, we've pivoted multiple times as we've understood the complexities of transforming a large enterprise with over 140 years of history. As we've worked the transformation, we've found that our large organizational size and global footprint brings specific challenges that have forced us to forge our own path.
As a part of this journey, we've heard all of the popular talks and read many books that claim to give us great advice on how to "win" in the marketplace, "win" to serve our customers, and "win" to continue playing the game. As our organizations have matured into agile organizations, we really wrestled with ensuring that our vision and strategy tie to the work that our people are doing every day. As a part of this, we built a framework that helps organizations explore the many ways in which they win, how this ties to organizational strategy, organizational design, and the trade-offs involved with implementing different approaches.

Learning Outcomes:
  • Understand the many different ways in which organizations can "win"
  • Explore how the way you win should impact your strategy
  • Explore how the way you win should impact your organizational design
  • Highlight key decisions we've made using this model, and the types of questions you should be asking

Attachments:

Speakers
avatar for Michael Adrian

Michael Adrian

Head of Coaching, ExxonMobil IT
Mike has quite a few passions in his career, but most of them focus on one main goal: working with awesome people on challenging problems. His background is in slinging code for technical applications (which he still loves), but he now focuses on helping teams reach their ultimate... Read More →
avatar for Jeff Rosenbaugh

Jeff Rosenbaugh

Transformation Office Manager, ExxonMobil IT
Jeff is a force multiplier who has been accused of having a “larger than life personality” and being a bit of a trouble-maker (though hopefully in a positive context). He’s spent his career coaching on innovation, searching out bleeding edge technology, and evangelizing an Agile/DevOps... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
National Harbor 4/5

15:45 EDT

Overview of the GAO Agile Assessment Guide (Michael Holland, Jennifer Leotta)
Limited Capacity seats available


Abstract:
The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that reviews federal programs in response to Congressional requests. In the past, we have found that federal agencies have struggled to adopt and execute Agile. As a result, we began to develop the GAO Agile guide in consultation with approximately 400 experts from across government, industry, and academia. The guide will establish a consistent framework based on best practices that can be used across the federal government for developing, implementing, managing, and evaluating agencies’ IT investments that rely on Agile methods.
The guide will provide a comprehensive framework for Agile adoption. The will inform agency transitions to Agile and oversight entities as they seek to evaluate these transitions. For example, the guide will cover topics such as agency, team, and program-level best practices for adopting Agile; requirements management best practices, acquisition best practices for Agile projects; and best practices for cost and schedule estimating and using Earned Value Measurement on Agile projects. It will also discuss Agile adoption and execution metrics and provide a discussion on myths surrounding Agile development. GAO has previously developed guides for cost estimating, schedule estimating, and technology readiness assessments that have been widely adopted in the federal government and beyond.
This presentation will provide an overview of the GAO Agile Assessment Guide and the best practices described within.

Learning Outcomes:
  • To familiarize the audience with resources available to them
  • To provide an overview of key themes to effectively manage software products using Agile methods in the government
  • To disseminate information regarding the best practices GAO has established through our internal research and discussion with approximately 400 experts
  • To share information about practical challenges in the federal government among participants during the question and answer period

Attachments:


Wednesday August 7, 2019 15:45 - 17:00 EDT
Chesapeake D/E/F

15:45 EDT

Pair-Coaching 101: Why, how, and how to actually make it work (Gerrit Lutter)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Did you ever wish to pair up with another coach, but felt like you couldn’t?
It seems generally accepted that complex products should be build by teams, not individuals. Yet, the prevailing attitude in other domains is that it is "a one person job". But working with individuals, teams, and organizations is no less complex than product development.
Pair-coaching is about two coaches working together on an assignment. Not only can it provide a much better coaching service for the client, but it is also a fantastic way to accelerate your growth as a coach.
In this session you will learn about concepts of pair-coaching and its various benefits. You will be introduced to ideas for forming productive coaching pairs. And you will learn about and discuss ideas for selling pair-coaching, so that both you and your clients can reap the benefits.

Learning Outcomes:
  • What is pair-coaching
  • What are the benefits
  • What are risks and costs
  • Ways to apply pair-coaching
  • What it takes to make it work
  • How do I sell this to my client?

Attachments:

Speakers
avatar for Gerrit Lutter

Gerrit Lutter

Agile Coach, idealo
Agile Coach, Scrum Master, Facilitator, Mediator, Coach


Wednesday August 7, 2019 15:45 - 17:00 EDT
Chesapeake J/K/L

15:45 EDT

Out Beyond Estimates and No Estimates (George Dinwiddie)
Limited Capacity seats available


Abstract:
Both managers and programmers say estimation is a problem. Neither managers nor programmers are getting what they want. Estimation is not the problem. There is a problem, and there is something you can do about it--but not by estimating better.
“Out beyond estimates and no estimates there is a field. I will meet you there” – not actually Rumi
In this session we will explore the human problems that are often presented as estimation problems. And we’ll look at things you can do about these problems, whether manager or programmer, to make things better.

Learning Outcomes:
  • Understanding what people need when they ask for estimates
  • Understanding what people need when they resist giving estimates
  • Behaving congruently in emotionally charged situations
  • Communicating more intentionally
  • Changing the dynamics for better outcomes

Attachments:

Speakers
avatar for George Dinwiddie

George Dinwiddie

Grand Poobah and Jack of All Trades, iDIA Computing, LLC
George Dinwiddie helps organizations develop software more effectively. He brings decades of development experience from electronic hardware and embedded firmware to business information technology. He helps organizations, managers, and teams solve the problems they face by providing... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
Maryland Ballroom B

15:45 EDT

Introducing the Product Roadmap Wall: Build alignment & buy-in for your products (Chris Shinkle)
Limited Capacity filling up


Abstract:
Most organizations still rely on some form of a roadmap. The traditional roadmap, however, fails to meet the needs of modern product delivery teams. A good roadmap should allow for agile practices such as daily standups and planning. They should create high visibility and transparency, operate with low overhead, and provide the right information to the right people at the right time.
In this talk, Chris will share how he’s implemented a Roadmap Wall. He’ll show how to incorporate the roadmap components into a highly visible and actionable format. The roadmap wall has multiple benefits and will:
  • give leadership and executives visibility into how their decisions influence features, story backlogs, and priorities
  • leverage delivery teams to understand technical feasibility tradeoffs
  • provide options for satisfying competing customer needs
  • demonstrate a clear picture of how business objectives link to customer needs
To realize these benefits, Chris will leverage a variety of familiar tools. He will show you how to use a kanban system to manage business objectives and OKRs, utilize priority queues, and incorporate WIP limits. You’ll learn how using an opportunity canvas and opportunity solution tree clarifies the customer’s need. He’ll show you new ways to use story maps when detailing features, improving communication and planning.
In the end, you’ll walk away with a new method for visualizing your product roadmap, giving your team better decision-making abilities.

Learning Outcomes:
  • Learn how to build a simple kanban system for managing business objectives and OKRs
  • Use an Opportunity Canvas to build alignment and identify risks
  • Create an Opportunity Solution Tree and learn how to map objectives to customer needs to product features
  • Utilize an Opportunity Solution Tree for creating product options and making tradeoffs
  • Use feature level Story Maps to meet schedule and budget concerns as well as improve collaboration between delivery teams and the business

Attachments:

Speakers
avatar for Chris Shinkle

Chris Shinkle

Director of Innovation, SEP
Chris is a practitioner and maker. He is a thought leader and continually initiates new ideas and continuous improvement at SEP. His experience comes from building products with many large clients in a variety of industries: aerospace, medical, healthcare, finance, etc. He introduced... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
Maryland Ballroom A

15:45 EDT

Flow - Why Process Efficiency is a Key Metric for High Performing Agile Teams (Jeff Sutherland, Jessica Larsen)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
In Scrum, we measure performance using velocity. However, the velocity of one team cannot be compared to the velocity of another, since it is a relative measure that is only meaningful to the team using it. So can we accurately compare the performance of teams? Measuring Value Added Time as a percentage of Total Time is a metric that is used in Lean Manufacturing to help get a better understanding of production processes and optimize those processes.
Verbruggen et al (2019) introduced an adaptation of this metric to the Agile environment (see attachment). Giving teams an objective insight into their flow of work helps them optimize their efficiency and compare themselves to other teams. This adapted metric is called Process Efficiency and is comparable across teams, technologies, and domains of practice. Jakobsen and Sutherland (2009) showed that using the pattern "Good Housekeeping (scrumplop.org)" and improving flow (process-efficiency) to over 50% allowed every team to achieve 400% increase in velocity - twice the work in half the time. Sutherland coached an Indian team to put the average process efficiency of a story into their Scrum tooling. By the third day of the Sprint the team had increased their process efficiency from 10% to 80% (using the pattern "Swarming: One Piece Continuous Flow (scrumplop.org)" and on the fourth day, completed all stories planned for a two- week Sprint.
The standard definition of Lean is that process efficiency is greater than 25%. Focussing on this metric is emerging as the fastest way to improve team performance. An easy way to implement this metric using points, story start time, and story end time will show how your Scrum tooling has all the data necessary to calculate this metric and how to use it to improve team delivery capability.

Learning Outcomes:
1. Learn why process efficiency is one of the most important metrics for agile teams.
2. Understand the impact of improving process efficiency on team velocity.
3. Learn how to easily calculate process efficiency using data easily available in any Scrum tool.
4. Understand how to use this metric to achieve the fastest path to hyperproductivity.
Attachments:

Speakers
avatar for Jeff Sutherland

Jeff Sutherland

Founder and Chairman, Scrum, Inc.
CoCreator of Scrum


Wednesday August 7, 2019 15:45 - 17:00 EDT
Maryland Ballroom C

15:45 EDT

Oops, We Inflicted DevOps on our Business--Now What? (Allison Pollard, Barry Forrest)
Limited Capacity filling up


Abstract:
It seems that everyone is aflutter with DevOps, the shiny new panacea for all of our software ailments. What technical goodness can DevOps bestow upon us? What riddles does it unlock for us as technologists? How do business goals align in order to wring the true value from DevOps?
Delivering value faster is a desire of many business and IT leaders, and it often looks like a win-lose proposition to achieve it. Metrics and edicts seem to have competing interests, like the car racer being told to "go faster" and "save fuel." Barry and Allison will share their experiences with organizations and teams embracing DevOps and how it impacted both IT and business. We’ll explore the dynamics of goals and the conflict they can incite through an interactive game to further dive into what happens when DevOps is and isn’t in tandem with agile coaching.
Join us to look at what it means to align business and IT goals for creating a successful DevOps culture and how agile coaching fits in.

Learning Outcomes:
  • Recognize lack of alignment between business and IT goals related to DevOps and know it doesn't have to be a win-lose proposition
  • Understand how approaching DevOps adoption (how the goal is set and communicated) can support or hurt a shared business vision and objectives
  • Describe where agile coaching can support lean product development and lean management concepts to amplify a DevOps culture

Attachments:

Speakers
avatar for Allison Pollard

Allison Pollard

Agile Coach, Improving
Allison Pollard helps people discover their Agile instincts and develop their coaching abilities. As an Agile coach with Improving in Dallas, Allison enjoys mentoring others to become great Scrum Masters and fostering communities that provide sustainability for Agile transformations... Read More →
avatar for Barry Forrest

Barry Forrest

Principal Consultant, Improving
Barry Forrest is a web developer, Scrum Master, and agilist. Barry loves helping make work life better for teams and leaving things in a better state than when he was introduced to the situation. Barry is also an award-winning homebrewer and an avid amateur photographer.


Wednesday August 7, 2019 15:45 - 17:00 EDT
Chesapeake 10/11/12

15:45 EDT

Lost in Transformation? Taking a Holistic Approach to Your Agile Transformation Journey (Kerri Sutey, Claire Atwell)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
You think you have your transformation figured out, but then you have a re-organization or a new vendor introduced. Or, in your efforts to address one issue, you create unintended consequences that become the next hurdle. The only way to find your way out of the transformation maze is to understand your complex ecosystem and plan for change.
The combination of culture, stakeholders, and policy are too complex to be addressed by stringing together a few agile practices. Stepping back and viewing all aspects of your agile eco-system will help you adopt a holistic approach to the journey. Let’s uncover the unspoken assumptions and bring them to the light.
In this workshop, we will explore how leveraging both the Integral Agile Model and SAFe can lead to executing successful transformation strategies. Together, Kerri Sutey and Claire Atwell have over 20 years of experience and learnings delivering in agile environments in a wide variety of organizations. Join us as we discuss how to pair the Integral Agile Model with Scaled Agile Framework (SAFe) to create a holistic view of your entire eco-system of leaders, vendors, compliance needs, and policy. We will also explore how to bring organizational goals to life by creating a priorities-based roadmap. If you're feeling lost in transformation, this workshop is for you!

Learning Outcomes:
  • Learn a model for a holistic approach to your agile journey
  • Work with a transformation model and start to apply an agile framework
  • Create a backlog of items for the organizations agile path
  • Create a roadmap of prioritized items for your agile journey

Attachments:

Speakers
avatar for Kerri Sutey

Kerri Sutey

Enterprise Agile Coach, Booz Allen Hamilton
avatar for Claire Atwell

Claire Atwell

Enterprise Agile Coach, Infinitive
For the past 20 years, I have been trying to make the IT workplace a better environment for everyone. After working on my first Agile software project in 2004, I was hooked. The potential to engage and bring out the best in a group has kept me learning, and trying new ways to help... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
Chesapeake 1/2/3

15:45 EDT

Do These Features Make My App Look Fat: The Visual Story Slicing Diet (Tommy Norman)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
A big part of Agile is about delivering small product increments, but if you are like most organizations, you might struggle with breaking down your grandiose ideas into independent pieces of value. Some user stories have too many dependencies to be valuable on their own. Business stakeholders have a hard time seeing the larger picture with smaller increments. Multiple stories have to be delivered in order for any real functionality to be released. You wind up with over bloated stories or small stories with very little independent value.
In this session, we will explore a creative way to slice stories using a more detailed take on story mapping I like to call Visual Story Slicing. We will use personas and a very specific goal to identify the simplest steps required to connect the two. By using an "out of scope" line and identifying functionality that are candidates for stubs, we will ruthlessly prioritize parts of a user story and focus on delivering the thinnest slice with the most value. This technique has allowed us to trim user stories everyone already thought were as small as possible and start to get our teams laser focused on solving specific, independent user issues first. Join the session to find out how to get your stories nice and slim just in time for swimsuit season!

Learning Outcomes:
  • Learn how to identify attributes of a bloated user story.
  • Learn how to use personas and goals to focus your slicing on product value and learning.
  • Learn how to use Visual Story Slicing to get to small, independently valuable user stories.

Attachments:

Speakers
avatar for Tommy Norman

Tommy Norman

Vice President of Agile Operations, Acklen Avenue
Tommy Norman is Vice President of Agile Operations for Acklen Avenue where he ensures they develop software based on the principles and practices of Agile. For the past 20 years he has been helping companies create valuable solutions as a CSM, CSP, CEC, PSM 1, SAFe Agilist, and 8... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
Chesapeake A/B/C

15:45 EDT

My So-Called Agile Life (as seen through my Fitbit) (Nicola Sedgwick)
Limited Capacity seats available


Abstract:
Have you ever suffered from burnout or workplace stress?
I have.
Did you know it was coming?
I didn't!
And, I'd love a heads up for if it ever happens again.
When we're in the middle of a struggle we are often blind to the symptoms that appear glaringly obvious in hindsight. We are less blind when observing our colleagues and friends as we have an external view. However, by the time a problem is externally visible it has generally been bubbling away inside for some time - and causing damage in the process. What we need is some form of early warning system.
Two years ago I started wearing a Fitbit and discovered the joy of monitoring my sleep cycles and competing on my step count. After the first 6 months of wearing the device I had reason to look back over the data month by month and realised that I could spot patterns matching up with work stress. Even better the benefit of hindsight allowed me to see the warning signs in the data - signals that my body was sending whilst my mental state felt absolutely 100% fine.
Nowadays I'm quite good at correcting stressors in my work life when I spot the warning signs in my Fitbit data, just as I'm good at helping an agile team refocus based on user feedback. The aim of this session is to present, discuss and brain storm the parallels between agile practices and self-care (A/B testing, iterative working, on-going monitoring, etc.) plus tips for remedial actions that protect personal health and professional flow.
This is not a sales pitch for Fitbit and I am not a medical professional. I hope that sharing my story will help others to realise that there are observability tactics that we can use to protect and heal our own wellbeing.

Learning Outcomes:
1) Realisation that the physical body can be suffering long before any symptoms are felt.
2) Acceptance that the human body should be monitored in the same way that we monitor mission critical symptoms.
3) Practical tips for resolving stressors on both a personal and agile team level.

Speakers
avatar for Nicola Sedgwick

Nicola Sedgwick

Mindful Leader, Coach & Team Glue, Culturli
An avid enthusiast of agile ways of working, Nicola loves the way technology can enhance and transform the world around us. Nicola is often found working with a product and coaching focus to ensure agile teams collaborate between themselves, and with stakeholders, in order to eliminate... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
National Harbor 2

15:45 EDT

Hey, You Got Your TDD in my SQL DB! (Jeff McKenzie)
Limited Capacity seats available


Abstract:
When should we test our data? From an application development perspective, a unit test against a database isn't a unit test at all. Which makes sense -- connected systems introduce overhead and dependency, both of which reduce stability and decrease productivity during test-driven development (TDD). But if we wait for integration testing, critical functionality can get missed. In this session, we will discuss strategies for filling the data testing gap, directly within a Microsoft SQL Server environment. If you do a lot of work in T-SQL but aren't familiar with TDD, you'll learn the why and how of test-first development. If you're accomplished with unit tests, but never tried them in your database, you'll learn how to apply familiar concepts like setup, mocking, and assertion. We'll spend most of our time walking through a solution based on a real-world project, specifically using the open source tSQLt database unit testing framework.

Learning Outcomes:
  • what TDD is
  • benefits of TDD
  • the practice of TDD
  • how to obtain and install the tSQLt unit testing framework in SQL Server
  • how to write unit tests in SQL using the tSQLt framework
  • experience walking through an example scenario

Attachments:

Speakers
avatar for Jeff McKenzie

Jeff McKenzie

Practice Manager, Insight Digital Innovation
Jeff McKenzie has worked in software development for nearly twenty years, in both freelance and full-time capacities, as a developer and team leader. He enjoys helping others solve problems through technology, whether it's the small business getting on the web for the first time... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
National Harbor 3

15:45 EDT

UX Within a Sprint? Designers Part of a Cross-Functional Team? Yes, Design Can be "Done"! (Gary Pedretti)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
User Experience Designers often have challenges aligning with agile teams. Maybe you've heard things like:
  • "Developers aren't really interested in the user, they just want to build."
  • "I'm trying to work side-by-side with the team, but I'm always a cycle ahead of them, so we don't have a lot to talk about in our Daily Scrum."
  • "Why don't developers use my design artifacts and decisions? Why do they never go back and refactor for good design? Why do I feel like I never have any influence?!?!"
In this talk I'll share insights I've had in integrating Scrum and agile with User Experience. We'll learn about why it is incredibly important for all developers to know users intimately, providing motivation for people to work together and figure this out. We will talk about specific patterns for UX design to be both forward looking and iterative/incremental— thereby allowing designers and developers to execute the same work (user stories, PBIs) within a single Sprint— and how there is much to learn from testers, data analysts, and application architects who have gone through similar challenges when integrating with agile teams. This naturally leads to a discussion about leadership, influence, and stewardship— which is exactly what we need from designers to solve the "I told them what to do, but no one listens" anti-pattern.
Prepare to go beyond classical approaches like separate UX teams, staggered Sprints, and Design Sprints or Design Thinking cycles feeding "regular" Sprints!

Learning Outcomes:
  • Understand why developers need to be concerned with users and design, and how this can be a way for designers to start a compelling conversation with them
  • Apply different patterns for truly collaborative work between designers and developers, within the same Sprint, on the same team
  • Create UX design leadership and stewardship opportunities inside agile teams, to help us all build better products and have better relationships with the market

Attachments:

Speakers
avatar for Gary Pedretti

Gary Pedretti

Founder and Owner, Sodoto Solutions
I am an agile practitioner, Scrum trainer, application architect, and software craftsman. With over sixteen years of experience, I help companies achieve their goals in delivering business value through software. In 2006, I took a class on Scrum with Ken Schwaber. Since then I have... Read More →


Wednesday August 7, 2019 15:45 - 17:00 EDT
National Harbor 6/7

16:30 EDT

When the Business Wants Waterfall: Adaption Strategies (Marjorie Farmer)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
This experience report will review how the Halliburton Wireline software team managed, successfully or sometimes not, to adopt agile while still complying with the corporate waterfall mandate. The report will cover:
  • What changes we made, with what worked (such as engaging users) and what didn't work so well (attempting the transition without coaching)
  • How we handled compliance with the waterfall process, especially given extensive changes to scope during development
  • How we managed communication with management
  • Agile coaching and what it did for us
  • How we restructured to cover the roles of an agile team, with the challenges and successes involved
  • How we handled integrating agile with the use of offshore resources

Lessons Learned from Your Experience:
  • Key Learnings from the team's experience include:
  • - It's useful to adopt the corporate language, so executives can understand and even sponsor software teams
  • - Find out what leadership means by 'waterfall', and what they consider critical. Check those boxes
  • - Executives aren't usually interested in implementation details. That can leave a lot of room for agile
  • - It's important to pass audits. Know what kind of audits are coming, and be prepared to pass them
  • - Successful delivery trumps everything. Leadership is reluctant to force process overhead such as extensive waterfall compliance on a functioning team

Attachments:

Speakers
avatar for Marjorie Farmer

Marjorie Farmer

Software Discipline Manager, Halliburton
I am giving the Experience Report 'When the Business Wants Waterfall: Implementing Agile in a Phase-Based Environment.' My background is in business process, especially in large, distributed organizations, and in project and program management. I am currently managing a development... Read More →


Wednesday August 7, 2019 16:30 - 17:00 EDT
Chesapeake 7/8/9
 
Thursday, August 8
 

09:00 EDT

The Sun Never Sets on the Problem Solving Workshop (Steve Adolph, Rochelle Tan)
Limited Capacity seats available


Abstract:
A fundamental agile principle is the team reflects at regular intervals how to become more effective. The SAFe Inspect and Adapt Problem Solving workshop is a wonderful opportunity for everyone on an Agile Release Train (ART) to reflect on becoming more effective. However, what happens when the ART teams are massively distributed, such that the Sun truly never sets on the ART? How do you provide everyone on the ART an opportunity to reflect and collaborate with others who have similar interests? How do you enable all to participate in the problem solving session, to raise and solve problems that are important to them, and not just the problems that are important and visible to "home base"? This is the situation we faced at a large multi-national petroleum company preparing to conduct their first SAFe problem solving workshop. This story describes the practices, the agenda, the tools, and the lessons learned from running an equitable problem solving workshop for a train on which the Sun never set.

Lessons Learned from Your Experience:
  • An agenda for conducting a globally distributed problem solving workshop that creates equal opportunity for all voices to be heard.
  • People do not mind staying up late to solve a problem if the problem is of interest to them and they have the option to participate or not to participate.
  • The problem causing the teams the most pain are often not what management thinks are the problems causing the most pain
  • Managing the logistics of a globally distributed workshop are easily an order of magnitude more time consuming and complex than running a local face to face workshop
  • Even primitive collaboration tools can help you run a distributed problem solving workshop
  • People require additional training ahead of time to run an effective distributed problem solving workshop

Attachments:

Speakers
avatar for Steve Adolph

Steve Adolph

yet another agile coach, cprime
Serial Entrepreneur and Yet Another Agile Coach...I start a company, it fails, I go back to coaching. [repeat]. I've been designing systems (telephone switches, railway signalling) and managing systems development since the days of Fortran and 5 micron CMOS. Over the years I learned... Read More →
avatar for Rochelle Tan

Rochelle Tan

Principal, RTculate LLC
As an Agile Evangelist, Rochelle Tan has over 20 years of experience in agile transformation with small to large organizations from various industries in North America and Asia: Oil and Gas, IT, Finance, Insurance, Government, and Publishing. Rochelle is an accomplished Agile Coach... Read More →


Thursday August 8, 2019 09:00 - 09:30 EDT
Chesapeake 7/8/9

09:00 EDT

Brain Talk: Using "clean" and other language patterns to enable deeper conversations (Mike Bowler)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Words direct attention. Some words will encourage superficial conversations while others will allow you to quickly get into deeper, more meaningful ones. Learn some of the language patterns used by hypnotists and other effective communicators.
In this fun and engaging session, we’ll specifically look into Clean Language and the mBIT (three brain) model. You’ll learn specific language patterns that can easily be dropped into your coaching conversations and will get an opportunity to practice them with other attendees.
Clean Language will give you a way to help your clients unpack their own thinking more effectively. The mBIT model will give you a way to direct their attention between intellectual approaches, emotional ones and action. Combined, these are a powerful tool for your coaching toolkit.
Both of these are difficult to learn just by reading a book. Join us and experience the effectiveness of these techniques.

Learning Outcomes:
  • Experience the difference of using these language patterns vs what they normally say
  • Learn techniques to quickly bypass superficial comments to get into more meaningful conversations.

Attachments:

Speakers
avatar for Mike Bowler

Mike Bowler

Agile & Technical Coach, Gargoyle Software Inc.
Mike is a coach and trainer who helps software teams improve the way they work. He's been writing code for over thirty years and has been an active member of the Agile community for the last fifteen. He blends his strong technical background with a deep understanding of Agile and... Read More →


Thursday August 8, 2019 09:00 - 10:15 EDT
Chesapeake 4/5/6

09:00 EDT

Part 1 of 2: How to facilitate a Mob Programming session as a coach? (Woody Zuill)
Limited Capacity filling up


Abstract:
The Agile Manifesto Values and Principles have a strong focus on collaboration. Most of us who create software have spent much of our career working alone, and while we all want to think we can collaborate when needed we've been practicing working alone every day for most of our working life. Mob Programming emerged from the efforts of a team trying to learn to work well together, and this session will cover ways that a coach can help a team find their own style as they go from "solo contributors" to real teamwork. It's not a matter of teaching, but rather about creating a space where a team can flourish.

Learning Outcomes:
  • How a coach can enhance the ability of a team to make improvements
  • Ways to help the team find important things the team needs to improve
  • Techniques for helping team members learn to collaborate
  • Techniques for creating that space where people can flourish
  • The importance of paying attention, and some important things to focus on
  • The value of listening, and kindness, consideration, and respect
  • How to proceed if I don't know how to code?
Attachments:


Speakers
avatar for Woody Zuill

Woody Zuill

Independent Agile Guide, Independent Agile Guide
I've been a software developer for 36+ years, and I'm an Agile enthusiast. I work as an Independent Agile Guide. I worked with the original "Mob Programming" team at Hunter Industries, and have been instrumental highlighting "No Estimates" concepts. I've enjoy sharing my Agile experiences... Read More →


Thursday August 8, 2019 09:00 - 10:15 EDT
National Harbor 10

09:00 EDT

Just Say No! Why Saying No is So Difficult for a Product Owner and How to Make it Easier (Tina McCoy)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
It is extremely difficult to say no - we all know this! However, an essential part of a Product Owner’s role is being able to determine what features will provide the most value to the customer and prioritize those features over others. Being able to say no when necessary is key for Product Owners to successfully build a product that will provide the most value to their customers. Still, many Product Owners find it extremely difficult to say no.
In this session we will talk about why it is so difficult for people, especially Product Owners, to say no. We will discuss the importance and power of the Product Owner’s ability to say no when necessary. We will then learn and apply a variety of techniques that anyone can use to help make saying no easier.

Learning Outcomes:
  • Discuss why it is psychologically difficult for people to say no
  • Discuss reasons why a Product Owner may find it difficult to say no and the importance of being able to say no
  • Learn techniques that anyone can use to help make saying no easier

Attachments:

Speakers
avatar for Tina McCoy

Tina McCoy

Senior Project Manager, BoomTown!



Thursday August 8, 2019 09:00 - 10:15 EDT
Chesapeake 1/2/3

09:00 EDT

Making Work Visible: Role of Information Radiators in Agile and Telemetry in DevOps (Anil Jaising, Suresh Chinnam)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
We all know how important Information Radiators in Agile and Feedback Loops (The second way of DevOps) is for making work visible in your software product development initiative. What does it take to design an Information Radiator? With a plethora of tools like Jira, Github, Jenkins, AWS and more, what data should be part of a modern Information Radiator or used for telemetry? What can be used to aggregate large amounts of data and what UI framework can be used to visualize this data? How do we get this large amount of data available in real time? Let's explore why making work visible is key to building a culture of transparency and how technologies like React, Nifi, Spring Boot and more can be used to build an telemetry dashboard

Learning Outcomes:
  • Explain what are Information Radiators in Agile and Feedback Loop in DevOps
  • Design an Information Radiator or a Telemetry dashboard
  • Describe how technologies like Nifi and React can be used to gather and visualize big data in real time

Attachments:

Speakers
avatar for Anil Jaising

Anil Jaising

Executive Director, JP Morgan Chase
Anil has a unique perspective on agile principles and software development practices working for 22 years as an engineer and as executive leadership for companies including Merrill Lynch, Morgan Stanley, Goldman Sachs, WebMethods, BEA software, Sybase, etc.Anil has several real life... Read More →
avatar for Suresh Chinnam

Suresh Chinnam

Executive Director, JPMorgan Chase
DevOps and SRE Lead20+ years of enterprise software development in Financial ServicesCSM, SAFe Agilist, Yoga (no twists:))


Thursday August 8, 2019 09:00 - 10:15 EDT
Chesapeake J/K/L

09:00 EDT

Successful Patterns for Transforming IT Infrastructure Service Delivery (Kelli Houston)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Today’s rapidly changing, and intensely competitive, business environment demands new approaches to everything from product development to the provisioning of IT services. Can the impressive results achieved by applying agile to software development also be achieved by applying agile to service delivery, especially at scale? They most certainly can, but having the right mix of people, processes and tools is key.
IBM Global Technology Services (GTS) is the largest service provider in the world, with over 115,000 globally distributed staff supporting 85% of the world’s commerce. In this session, I will share our team’s experience transforming GTS to more agile ways of working, all while protecting client operations and IBM earnings (essentially changing the wheels on the bus while the bus is moving!). I will describe the key challenges we faced, the actions we took to overcome them, and the results we achieved. I will describe our innovative approach for integrating selected lean and agile practices into a framework of repeatable patterns, and how we incrementally deployed those patterns, resulting in measurable business outcomes.
This session is intended for agile transformation leaders at all levels, who are driving the adoption of lean and agile practices across large, geographically distributed organizations. As a result of attending this session, attendees will learn specific patterns and techniques that they can immediately put to use, whether that means starting a transformation discussion, or refining an ongoing transformation to leverage the provided recommendations.

Learning Outcomes:
  • The challenges encountered when transforming an IT service delivery organization to agile, and the recommended actions for addressing them.
  • A core set of patterns and overall approach for transforming an IT service delivery organization to agile, including what practices to apply and what metrics to use to measure progress and showcase results.

Attachments:

Speakers
avatar for Kelli Houston

Kelli Houston

Agile Transformation Lead, IBM
I am passionate about agile and helping organizations adopt agile principles to drive business results. I am a certified Scum Master and SAFe Program Consultant (SPC) and would welcome the opportunity to share best practices with anyone deploying these technologies.



Thursday August 8, 2019 09:00 - 10:15 EDT
Chesapeake A/B/C

09:00 EDT

Innovation pipelines and the need for Lean Startup in large organizations (Christopher Lucian)
Limited Capacity filling up


Abstract:
Organizations today struggle with remaining innovative in an ever-changing environment. Disruptive innovation continues to be a threat for large organizations, especially when they are not investing in R&D that is directed to innovative products.
Innovation Pipelines and Lean Startup can help protect your organization from disruptive ideas by discovering and implementing the disruptive products first.
How long does it take for a good product idea to die in your organization? How long can a bad product idea live? Can innovative or disruptive ideas get funding? Do they get parked? Are they ever seen by the right people? If you are dissatisfied with any of your answers to the above questions, the ideas presented in Lean Startup and Innovation accounting might be what you are looking for. In this talk we will discuss the lifetime of an innovative idea, and how to nurture new and relevant ideas to make innovative products and prevent stagnation in your product catalog.
Key Takeaways:
  • Reasons for investing in disruptive innovation
  • Innovation pipelines and getting good ideas to the right people
  • Lean Startup concepts like Innovation Accounting and Pivoting
  • Ideas on communicating the value of lean startup to the business.

Learning Outcomes:
  • Lean Startup based on key concepts realized through changes made to the example organization
  • Innovation Accounting through discussion around the financial aspects of Lean Startup
  • Innovation Pipelines via personal examples given
  • Customer Development via Lean startup examples

Attachments:

Speakers
avatar for Christopher Lucian

Christopher Lucian

Director of Software Development, Hunter Industries
I'm Chris Lucian, the director of software development at hunter industries and a founder of mob programming. I am passionate about the advancement of machine learning and software craftsmanship. I seek the continuous improvement of myself, my family, my company, and my community... Read More →


Thursday August 8, 2019 09:00 - 10:15 EDT
National Harbor 12/13

09:00 EDT

Spark Digital Joy by Tidying Up Your Design, Code, and Feature List (Trace Wax)
Limited Capacity seats available


Abstract:
Marie Kondo's book "The Life-Changing Magic of Tidying Up", and show "Tidying Up with Marie Kondo" have become a sensation, encouraging a wave of readers and viewers to tidy up their homes and their lives. What if you could do the same with your product roadmaps, backlogs, and even your designs and code? It turns out many of the same principles apply.
Bring your roadmaps, backlogs, designs or code to this workshop, and we'll do a set of facilitated exercises drawing from Gamestorming, User Story Mapping, and Design Sprints. Together we'll each examine what really sparks joy in you, your team, and your customers. For the other items in your list that do not, you'll have an opportunity to acknowledge and appreciate them for the purpose they served in your product and process, remove them, and let them go.

Learning Outcomes:
  • You'll learn how to evaluate the items in your roadmaps, backlogs, designs or code based on whether they spark joy in you, your team, and your customers.
  • You'll learn how to acknowledge and appreciate the other items in your list for the purpose they served in your product and process, remove them, and let them go.

Attachments:

Speakers
TW

Trace Wax

Director, Product Strategy, Philosophie
I build transformative businesses via beautiful product vision, research, strategy, design, and code. I co-authored a book on Design Sprints published by O'Reilly.As an expert product manager, designer, and developer, I love to help entrepreneurs realize their dreams, from companies... Read More →


Thursday August 8, 2019 09:00 - 10:15 EDT
National Harbor 6/7

09:45 EDT

The Rush of Coaching At A Distance - A Year of Remote Coaching for Accenture Learning (Joe Fecarotta)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Millions of dollars are spent every year on training at Accenture to make our coaches and consultants world class. The name of the organization with this mission is called Accenture Learning, and nearly two years ago they embarked on the journey towards agility. They, like many large organizations, are at the intersections of scale: they have a heavily distributed team and want to be more Agile in their approach.
Co-location has been seen as by some as a litmus test for the seriousness of an Agile transformation, but is it? Can a coach enter the engagement with integrity, knowing that co-location is largely out of the question? I've coached many teams that have had remote aspects to them, so when faced with completely distributed, non-software teams, I jumped at the chance. I saw this as a unique opportunity to learn about remote work and advance my own company by influencing them in an Agile direction.

There are two questions at the heart of this engagement. One, what sort of benefits can a distributed organization expect from an Agile transformation? Second, how did I modify my approach (and continue to) in the year I've been there? I hope you rush to this session to find out!

Lessons Learned from Your Experience:
  • The approach I've taken has evolved and continues to. Normally my stance leans heavily on Facilitating, but with 100% distributed teams I had to rely more on a Teaching and Mentorship stance. Constant change was and continues to be a common theme during this engagement:
  • Travel budgets are always changing - Often remote implementations of agile come with some allocation of travel money, but its a mistake to assume all the budget will be there. Make alternative plans.
  • Your training material has to change - Don't try the same training material you used in class for a virtual training or you'll lose them fast.
  • Coach, your schedule will change - Supporting a global team from my home office has resulted in changes to my personal life.
  • Your approach has to change - Fully remote implementations of Agile require even more patience than co-located implementations. "Everything will be slower" was the advice that I got when entering the engagement.
  • Aggressive Pursuit of Connection - As an in-person coach it's easy to walk and visit the teams, attend their ceremonies, build relationships and gain trust.

Attachments:

Speakers
avatar for Joe Fecarotta

Joe Fecarotta

Sr. Agile Coach, Accenture
I'm currently researching and working in the remote space. How can we advance agility into teams that do not sit together? What enabling techniques can we apply that make for higher performing teams?


Thursday August 8, 2019 09:45 - 10:15 EDT
Chesapeake 7/8/9

10:45 EDT

My government agency is unique... just like all the other agencies (Joshua Seckel, mark ginise)
Limited Capacity seats available


Abstract:
Many people have implemented successful agile transformations in a federal agency on a project or program, some even converting entire agencies. Then they tried to take that method and apply it to another program or agency - and failed. What went wrong? Most government agencies are roughly the same size as a company, Departments are collections of companies, and the entire federal government is massive at a scale beyond most enterprise changes. Just like companies, each agency has unique cultural differences and technical proficiencies. But there are overall federal practices and ideas that can help with an agile transformation.
Are the governance practices from USCIS adoptable in other agencies? Can the leadership champion at FBI Sentinel be duplicated? Is the recovery from healthcare.gov something that should be emulated on other programs?
Based on discussions with many federal employees and a few contractors working in various agencies, including Departments of Homeland Security, Defense, Treasury, Transportation, the Intelligence Community and others, this talk will dissect and analyze anecdotes and stories across various federal agencies with advice on what seems to work universally, what seem to be antipatterns, and what is very agency specific.
We looked across several vital areas for agile adoption and transformation: technical practices, leadership engagement, governance, procurement, and mindset. For each area, we will summarize, with specific examples from federal agencies, practices that have worked across multiple agencies, practices that have seen success in one or two agencies, and practices that have not been successful at any agency in promoting change.

Learning Outcomes:
  • What specific ideas are likely to work within a federal agency
  • What specific ideas are unlikely to work within a federal agency
  • What specific ideas are very dependent on the culture of the agency
  • How to apply these ideas to get agile transformation started


Speakers
avatar for Joshua Seckel

Joshua Seckel

Specialist leader, Deloitte
Come talk to me about any and all parts of agile transformation at the Deloitte booth or in my session or around the conference!
avatar for Mark Ginise

Mark Ginise

IT Professor, Agile, Dept of Defense, DAU
Agile IT Professor focused on the 873/874 Agile pilot programs. Currently working on the newly formed DevSecOps Academy as a hands-on instructor using the latest in cloud enabled technology to show DoD programs how to accelerate the DevSecOps adoption.


Thursday August 8, 2019 10:45 - 12:00 EDT
Chesapeake D/E/F

10:45 EDT

Testers & Developers: What Can You Teach Each Other? (Lisa Crispin, Bill Wake)

Abstract:
Have you ever said…?
“I wish those ____ understood __”
or
“I wish those __ would teach me about ___”
If so, this is the workshop for you.
The goal is to help testers and developers (and others) collaborate more effectively.
This will be a true workshop:
First we'll set the stage of what problems we are trying to solve. First, how can teams benefit from skills transfer across roles, why do we need to help make that happen? We'll talk about potential communication barriers due to experience, competencies, background, terminology among roles, and give a couple of our own examples of ways we have addressed that type of problem.
Then we’ll work in small groups, where each group has a mix of people from different roles. Each group will identify a topic, then prepare a poster, picture, or sketch note to help explain that topic to others. We’ll share, critique, and revise.
By the end of the workshop, you’ll have had a chance to work on a topic in a group, and been exposed to the topics from other groups.
We’ll post pictures afterwards so you and others can share.

Learning Outcomes:
  • * Identify good ways to transfer skills across roles
  • * Become familiar with the tools and terminology used by other roles so you can collaborate comfortably
  • * Promote the whole-team approach to building a quality culture

Attachments:

Speakers
avatar for Lisa Crispin

Lisa Crispin

Co-founder, Agile Testing Fellowship
Lisa Crispin is the co-author, with Janet Gregory, of More Agile Testing: Learning Journeys for the Whole Team (2014), Agile Testing: A Practical Guide for Testers and Agile Teams (2009), the LiveLessons "Agile Testing Essentials" video course, and “The Whole Team Approach to... Read More →
avatar for Bill Wake

Bill Wake

Sr. Consultant, Industrial Logic, Inc.
Bill Wake (www.xp123.com) is a consultant with Industrial Logic, Inc. (http://industriallogic.com). Before that, he was an independent consultant from 2001 to 2007, then spent two years managing software development at Gene Codes Forensics. Bill has worked with teams in a variety... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
Maryland Ballroom A

10:45 EDT

What is Your Product? Making Large-scale Product Development Work (Andrew Repton, Ellen Gottesdiener)

Abstract:
The first step for large enterprises transitioning toward a product-aligned and customer-focused operating model is to get shared agreement on this simple yet challenging question: "What is our product?"
Your answer is one of the most important ones you make. It powers all aspects of product development including product management roles, team organization, and product activities. The implications are vast and deep, especially in large enterprise.
Based on ongoing work inside a large global technology infrastructure organization, Andy and Ellen provide techniques for enabling product development leaders and communities to define their product using an “outside-in”, customer-focused perspective—and do so with a product management mindset.
You will find the techniques we share useful, even for products that are mid-size or even smaller, because they help instill product-thinking and shared understanding.

Learning Outcomes:
  • On completion of the workshop, the learner will be able to
  • • Describe key principles—and their rationale—for defining your product
  • • Identify practical techniques to use in a product definition facilitated workshop
  • • Explain the mindsets and points of view that thwart product thinking, and ways to overcome them.
  • • Implement a collaborative process for helping people reflect, repeal, and reveal what their product is

Attachments:

Speakers
avatar for Andrew Repton

Andrew Repton

JP Morgan
Andy Repton is an Organizational Improvement Coach at JP Morgan Chase where he spends most of his time coaching technology executives to adopt authentic leadership practices and supporting teams on their improvement journeys. Andy has a background in engineering and operating large... Read More →
avatar for Ellen Gottesdiener

Ellen Gottesdiener

Product Coach, EBG Consulting, Inc.
Ellen is a Product Coach and CEO of EBG Consulting focused on helping product and development communities produce valuable outcomes through product agility. Ellen is known in the agile community as an instigator and innovator for collaborative practices for agile product discovery... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
Chesapeake 1/2/3

10:45 EDT

Measuring Flow: Metrics that Matter (Hunter Tammaro, Julie Wyman)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Does your Scrum team start all its stories on Day 1 of the Sprint? Do stories sometimes carry over into the next Sprint? Or perhaps testing always gets crammed in on the last day of the Sprint? If any of these sound familiar, your team may benefit from improving its flow.
Flow metrics are commonly associated with Kanban, but can provide tremendous value to any team, including those using Scrum. In this interactive workshop, we’ll start by exploring the value of achieving a smooth flow of work versus simply achieving maximum utilization. Next, we'll introduce lead time, cycle time and throughput metrics and explain how to create and interpret a cumulative flow diagram (CFD). We'll review what each represents, discuss easy ways to collect these metrics, and show how they are similar and different from common Scrum metrics. As each metric is introduced, we will provide sample sets of metrics for you to review in small groups, practicing how to read and interpret them in order to find opportunities for team improvement. You will leave the workshop knowing how to interpret and capture all these valuable metrics, so your agile team can improve its flow!

Learning Outcomes:
  • Participants will learn about flow in the context of an Agile team
  • Participants will be able to explain the difference between utilization and flow
  • Participants will be able to describe why flow matters for both Scrum and Kanban teams
  • Participants will learn how to interpret and capture lead time, cycle time (average, median, and scatterplot), throughput, and a cumulative flow diagram (CFD)
  • Participants will learn how flow metrics can be used in both Scrum and Kanban contexts
  • Participants will get practice using the metrics to identify bottlenecks and gain insight into the flow of their team or system

Attachments:

Speakers
avatar for Hunter Tammaro

Hunter Tammaro

Agilist, Excella
Hunter Tammaro is an Agilist with Excella. He is a Certified Scrum Professional (CSP) and IC-Agile Certified Professional in Agile Team Facilitation (ICP-ATF). He has seven years' experience in Agile projects and more than ten years in IT, working with multiple teams to create large... Read More →
avatar for Julie Wyman

Julie Wyman

Agile Coach, Excella
Julie Wyman is an Agile Coach with Excella. She is a Certified Scrum Professional (CSP) and IC-Agile Certified Professional in Agile Coaching (ICP-ACC) with over nine years of experience in areas including Agile software delivery, traditional project management, and client training... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
Maryland Ballroom D

10:45 EDT

Post-hoc systems architecture: an argument for microservices first for product development (Anastas Stoyanovksy)
Limited Capacity seats available


Abstract:
Common advice regarding microservice architectures is to begin with a monolithic application and then break it into microservices, such as per Martin Fowler’s observation of the difficulty of getting bounded contexts right from the outset. On the opposite side of the spectrum, others such as Stefan Tilkov make arguments for starting with a microservice architecture “to allow for fast, independent delivery of individual parts within a larger system.” We go one step further than Mr. Tilkov by proposing that it can be a good investment to start with a microservice architecture when long-term product design is not clear, in order to to be able to later identify business-critical components to merge and refactor into small, but highly maintainable monoliths while isolating low priority technical debt in non-critical microservices that require little to no maintenance. This approach aims to expedite initial release as much as possible, while both retaining development agility in response to customer feedback/usage and minimizing the long-term cost of strategic technical debt incurred along the way. We describe how this originally unintentional approach played out over two years for the information retrieval infrastructure of Watson Discovery Service and why we are now formalizing it.

Learning Outcomes:
  • A strategy for adopting a microservice architecture to enable agile product design
  • What pitfalls to avoid using this strategy

Attachments:


Thursday August 8, 2019 10:45 - 12:00 EDT
National Harbor 2

10:45 EDT

DevOps Patterns to Enable Success with Microservices (Richard Mills)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
DevOps can help you dig out of the problem you created for yourself: you spent your lunch period reading the interwebs, drank the kool-aid, and decided to embrace the utopia of microservices to solve all your fragile legacy monolithic code issues and allow you to release small independent changes into production. What you didn't realize is that you've translated an early-lifecycle code architecture problem into a late-lifecycle release management and quality assessment nightmare.
This microservice thing has not provided the nirvana you expected. You ended up with a set of federated services that have hidden dependencies on each other. You have a bucket full of independently changing applications maintained by teams that don't talk to each other and hide behind their service APIs. You want to deploy changes to production, but you can't even figure out which versions work together in your test environments. You need a way to bring your teams closer, continuously integrate the services, deploy the integrated services into various environments, and test that your still-monolithic system works in pieces and as a whole. This is looking suspiciously like a DevOps problem. You discover that your DevOps pipeline is critical to your success.
Someone once said to me "if you are building microservices without DevOps, you've already failed." I've learned that the integration problems created by independent microservices require a high level of automation for build, deployment, testing, and release. You need to create an automated pipeline that works independently for the individual services, yet has enough global knowledge of the system to assess whether small local changes break other services. The pipeline needs to facilitate communication between teams and notify them BEFORE they hopelessly break the system. It needs to keep track of which versions of the services include the right fixes to mutually breaking changes so they can travel together toward production.
In this talk, I highlight the important things you need to succeed with microservices and avoid some of the common problems:
  • Patterns for individual pipelines that combine to assess a working system
  • Using dynamic, ephemeral environments for early cross-service testing BEFORE people break things
  • Determining how appropriate versioning can simplify releases
  • Establishing a branch/merge process to minimize integration problems
  • Determining the value of using containers vs. virtual machines for microservices
  • Enumerating the types of testing needed at different stages of the pipeline
Participants will leave with some new ideas on what they might be doing wrong in their current microservice-based project and/or anticipate what's going to go wrong if they are just getting started.

Learning Outcomes:
  • Avoid common release management and integration problems caused by microservices
  • Define DevOps pipeline steps to independently deliver changes to a federated system
  • Design the right tests at the right stages for your pipeline
  • Use cross-service testing to enforce interfaces
  • Determine and promote cohesive releases of microservices

Attachments:

Speakers
avatar for Richard Mills

Richard Mills

DevOps Solution Architect, Coveros, Inc.
Richard Mills has more than 25 years of experience in software engineering with a concentration on pragmatic software process and tools. Rich has a specific focus in Agile development methods and is passionate about DevOps, Continuous Integration, and Continuous Delivery. As a DevOps... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
Chesapeake A/B/C

10:45 EDT

The Voice of the System (Stephan van Rooden)
Limited Capacity seats available


Abstract:
How can you as a leader discover what is going on in the organization, culture and foremost, the system?
Are you a leader and faced with continuous change in your organization? Having more work to be done than you have the people to deliver these results? Are you planning on making the necessary changes to organize the work to be done? You'd better start looking for the voice of your system and start to listen!
Why is this important now? The way organizations work, are in a continuous state of change or even reorganization. And those who move with this change, win! This puts tension on the system, and it speaks through the Voice of the System. How to recognize the voice of your system to grow, as a leader, with your team(s) and as an organization?
In this session you will learn what the Voice of the System is? Who is the voice and what is their purpose? Why is it there and why it’s important for leaders to know who the voice of their system is? You will experience the power of this voice and hear real life examples of what happens when you ignore this voice and why it will never go away!

Learning Outcomes:
  • What is the Voice of the System?
  • Experience how this Voice of the System works
  • How to recognize the Voice of the System
  • Know what the purpose is of this voice
  • How to deal with and use this voice
  • Hear real life examples of ignored voices of the system and the impact it has on organizations.

Attachments:

Speakers
avatar for Stephan van Rooden

Stephan van Rooden

co-owner, Entrepreneurability
People Developer | Professional Scrum Trainer | Parttime FarmerThis is what I do:To enable entrepreneurial abilities (taking initiative, making strategic and business decisions, innovate and bear the risk)To bring to life ideas, talents and skills in an economy driven by purpose... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
National Harbor 12/13

10:45 EDT

Lightning Talks (Peter Green)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Federico Cayrol - Startups are not born agile - 5 minutes
Laureen Knudsen - Can you compete with your peers? - 5 minutes
Emilia Breton - So you want to be an Agile Coach? - 7 minutes
Ian McGinnis - CFD - The Only Chart You Need - 5 minutes
John Clopton - What Do Scrum Masters Do All Day? - 5 minutes
Michele Sliger - Cats - 5 minutes
Mark Wavle - Scrum Master Superpower: Listening - 5 minutes
James Smith - If your product isn't enabled for CI/CD - stop everything and do it - 5 minutes
Todd Galloway - 8 Tips for Successful PI Planning - 5 minutes
Austin Chadwick - The Continuous Radical Candor Experiment - 5 minutes

Learning Outcomes:
  • The lightning talk session consists of a series of short presentations by different speakers lasting only a few minutes each. In this session, you'll get an introduction to a number of Agile topics, and perhaps introduce the audience to one of your own! You'll surely leave this session with some ideas to explore and conversations to start.

Attachments:

Speakers

Thursday August 8, 2019 10:45 - 12:00 EDT
Chesapeake J/K/L

10:45 EDT

Collaborative Frameworks for Portfolio Prioritization (Luke Hohmann)
Limited Capacity seats available


Abstract:
Traditional approaches to portfolio prioritization based on annual planning cycles and a small number of executives making decisions behind closed doors create apathy and distrust, fail to leverage the wisdom of the organization and too often result in underfunded initiatives that fail to realize their goals. Simply put, traditional approaches to portfolio prioritization aren't very Agile.
Inspired by the Agile Manifesto value of "Customer collaboration over Contract Negotiation", this workshop presents a new approach to portfolio prioritization based on seven principles and four collaborative frameworks. The seven principles helps reframe how to engage the act of portfolio prioritization while the collaborative frameworks provide the tools for collaboration. This interactive workshop will briefly present the seven principles and then move to a thorough exploration and hands-on case study of the following frameworks:
  1. 20/20 Vision: A framework to help participants prioritize strategic objectives.
  2. Prune the Future: A framework to create roadmaps and longer term plans aligned to strategic objectives.
  3. Participatory Budgeting: Most organizations will generate more good ideas than can be funded. Participatory Budgeting is a process through which a group of stakeholders decides on, or contributes to, decisions made on the use of shared resources, such as portfolio budgets or development team capacity, resulting in fully funded initiatives.
  4. Investments by Horizon: This frameworks helps portfolio teams in making choices that balance near-term objectives with long-term innovation.
Each participant will also be given a learning log and an ebook that provides further insight into how to leverage these frameworks.

Learning Outcomes:
  • Identify problems with traditional approaches to Portfolio Prioritization
  • Identify the different planning processes that are required for different planning time horizons (strategic vs tactical time horizons)
  • Distinguish between project prioritization and resource allocation
  • Distinguish between "new business" and "run the business" and "infrastructure" investments
  • Ensure that initiatives are properly funded before execution
  • Gain experience with collaborative frameworks that support portfolio management

Attachments:

Speakers
LH

Luke Hohmann

CEO, Conteneo


Thursday August 8, 2019 10:45 - 12:00 EDT
Maryland Ballroom C

10:45 EDT

Creating a Culture of "Hope-Killing" With Realistic Product Roadmaps (Betsy Kauffman)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
How many times have you been asked the million dollar question: "When will this (feature, project, product) be done?" Most agile teams and organizations often grapple with being able to confidently answer that question when communicating with stakeholders. We often try to "guesstimate" when something will be done based on gut, fear, or hope.
We should take great pride in building a culture of "Hope Killing" by understanding what it takes to build (and deliver) realistic road maps in order to have meaningful conversations with leadership teams allowing them to confidently predict and deliver, manage expectations, and facilitate decision making.

Learning Outcomes:
  • Participants will be able to:
  • Gain an overall understanding of the concepts of a roadmap framework
  • Build visual roadmaps to facilitate road mapping sessions
  • Understand the various components needed to build a roadmap
  • Identify and understand the link between value delivery and dependency management
  • Discuss and understand the impact of "curve balls"
  • Facilitate the process to recast the roadmap
  • Understand how to manage stakeholder expectations to facilitate decision making

Attachments:

Speakers
avatar for Betsy Kauffman

Betsy Kauffman

Leadership and Organizational Agility Coach, Agile Pi
Betsy Kauffman is a passionate organizational coach and trainer with more than 18 years' experience working with high-performing teams. She has held various roles working as a business analyst, project manager, program manager, scrum master, senior scrum master and agile coach across... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
National Harbor 3

10:45 EDT

Stalwarts - Joshua Kerievsky (Joshua Kerievsky)
Limited Capacity seats available


Abstract:
Placeholder

Learning Outcomes:
  • Placeholder


Speakers
avatar for Joshua Kerievsky

Joshua Kerievsky

Joshua is the CEO of Industrial Logic.  Since the late 1990s, he has been actively practicing and improving Agile methods, from Extreme Programming to Lean Development  and Lean Startup. Joshua is an international speaker and author of the best-selling, Jolt Cola-award winning book... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
Chesapeake G/H/I

10:45 EDT

Agile in its Third Decade (Al Shalloway)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Agile for me started in ’99 when at a developer conference in Munich there was great excitement about an XP talk being given by Martin Fowler. Since then Agile has spread and crossed the chasm at both the team and enterprise level. There is a shifting in the Agile focus from “developing software” to “realizing value.” Business Agility and Agile at scale are the issues now.
But in many ways we’re still using the approaches of the last two decades to solve the problems of the third. But as Einstein observed - "We cannot solve our problems with the same thinking we used when we created them.” The Agile community has become the very community it needs to overcome.
With Agile going to the enterprise it must both scale across (everyone is using it) and up and down the value stream, from strategy to realization of value.
This talk with discuss:
• The need to focus on business agility
• Why we need a double shift in mindset. First to scientific, systems thinking approach. The second to a focus on our work itself instead of frameworks which attempt to improve how we do our work.
• Why using operating models instead of frameworks can accelerate the adoption of Agile
• The need for scaled learning and flipped-classroom methods to accommodate the increase in numbers of people needing Agile training and coaching

Learning Outcomes:
  • What's possible for the future of Agile

Attachments:

Speakers
avatar for Al Shalloway

Al Shalloway

CEO, Net Objectives
Founder and CEO of Net Objectives.Co-founder of Lean-Kanban University (no longer affiliated). SPC Trainer. Co-author of 4 books on Lean, Scrum, Design Patterns and Agile Design. Happy to talk to anyone who wants a free consult. Also, are looking for folks who'd like to work with... Read More →


Thursday August 8, 2019 10:45 - 12:00 EDT
National Harbor 4/5

14:00 EDT

Using Design Methods to Establish Healthy DevOps Practices (Aras Bilgen)
Limited Capacity seats available


Abstract:
I wish adopting DevOps was as easy as just ticking items off on a DevOps todo list. Or as easy as setting up Jenkins and Docker. The reality is very different. Successful DevOps transitions require changes in the technical stack, in the mindset, in practices, and in the organizational culture. Unfortunately, the key cultural elements that need to change are usually buried in apathy, shyness, and office politics.
To reveal these crucial yet hidden cultural elements, we borrowed methods from an unlikely discipline: Design. User experience designers have been using methods to better understand humans for more than 40 years now, producing digital experiences that transform many areas of our lives seamlessly. We brought a selection of user-centric design methods to the IT department to understand how our clients work and to hear their deep, unspoken needs.
In this talk, I will go over five fundamental principles we borrowed from the design domain to understand the work culture of our clients. These principles are not exclusive to anyone – everyone can learn them with the right mindset. Join us to learn about how you can gain a creative, user-centric perspective to understand technical organizations without prejudice, so that you can remain happy, strong, and motivated in your DevOps journey.

Lessons Learned from Your Experience:
  • Attendees of this talk will understand the fundamentals of human-centered design methods and use these principles at work to understand deeper cultural dynamics. In particular, the attendees will hear about these five principles:
  • Accepting abductive thinking: Sometimes designers deliberately add uncertainty to the problem at hand to see if there are more creative, more effective solutions out there, especially for strategic design. This is very different than our automatic reaction to reduce uncertainty. Abductive thinking allows us to see multiple futures and evaluate them concurrently.
  • Creating a safe, conducive space: The abductive approach creates many, many opportunities to be wrong, to look stupid and to hit dead ends. This is OK. Therefore, it is very important to create safe spaces that are conducive to collaboration and co-discovery.
  • Externalizing issues: Tough issues may end up team members to point fingers at each other. Design addresses this challenge by externalizing the issues, visualizing them, and turning them into models we can manipulate – like post-its on a wall, cute models or interactive prototypes. Organizations can also be expressed as models that we can fiddle with, without blaming anyone.
  • Working with actual users: Good designers work not only with product owners, but with the actual users who will end up using the designed product. We acknowledge the value of our sponsors too, but our work impacts people other than the ones signing the contract. We strive to include the actual people who will be impacted by our work, positively or negatively, so that they can be a part of the solution.
  • Prototyping solutions: Designers create prototypes for features that are hard to code, so that they can see how the feature will work without having to wait for the release. Cultural transformations take years to be successful. It is very important to experiment and try solutions in the leanest way possible to see what they entail. Coaching, roleplaying, pilot teams are excellent ways to prototype organizational changes.

Attachments:

Speakers
avatar for Aras Bilgen

Aras Bilgen

Digital Transition Consultant, kloia
Aras provides design training, coaching, and strategic consulting services for designers, business analysts, agile teams, managers, and executives. He is a speaker in international design conferences, and the products he worked on have reached more than 160 million users worldwide.Aras... Read More →


Thursday August 8, 2019 14:00 - 14:30 EDT
Chesapeake 7/8/9

14:00 EDT

Black Holes and Revelations (Sarah Harper)

Abstract:
Do you have a work stage in your process where things get "stuck"? While we typically look for a process problem, what if I told you it's likely that your team behavior is the real culprit?
All teams will eventually experience challenges with how work moves through their system. These problems can often manifest as a “blocked” column creeping into your flow, or even the well-meaning “Waiting for Reporter Input” limbo.
These problematic stages are sucking the work in but nothing comes out. They begin to look and feel like black holes. Agile Black Holes are detrimental to your process and your team's morale, but they are often hard to spot until they become supermassive giants. Unlike the celestial version, once you detect the Agile Black Hole in your process, you can understand the cause and escape.
Have you fallen into an Agile Black Hole? How can you prevent black holes from forming in your process? More often than not, the root cause of the black hole is not the process, but the culture of the team. You’ll need to dig to the root cause of the negative team behaviors to understand how to change the team culture and prevent the agile black hole. Join me and become equipped to avoid the madness of the Agile Black Hole. You'll also see what Cerner did to address one of our "black holes" and what we've learned as a result.
This presentation is for anyone wanting to improve the team culture by understanding the cognitive, psychological, and UI design concepts for why work slows.

Learning Outcomes:
  • Cognitive and behavioral psychology concepts that contribute to the formation of Agile Black Holes and how recognize these behaviors in a team.
  • How to apply informed UI design for Kanban and Scrum boards so that Agile Black Holes are easier to locate.
  • Application of "sling-shot" techniques to escape a potential Agile Black Hole by harnessing its energy.
  • Team-building exercises that teach teams to recognize negative behaviors that contribute to Agile Black Hole formation.

Attachments:

Speakers
avatar for Sarah Harper

Sarah Harper

Director of Engineering, RxSavingsSolutions
Psychology of Agile, Security, Coaching, DevOps, Twins, Quilting, Space, Pugs, Dog Agility


Thursday August 8, 2019 14:00 - 15:15 EDT
National Harbor 12/13

14:00 EDT

How to Make Real Collaboration Possible (Gil Broza)

Abstract:
Collaboration is generally considered a net positive, and it’s supposed to be a key principle and strength of Agile. Yet, most Agile teams – even those that seem to work well together – don’t collaborate nearly enough, and thus don’t reach their full potential. It takes intention and effort to make real collaboration possible, let alone appealing and practical! In this interactive talk, the author of “The Human Side of Agile” explains the not-so-short list of not-so-simple factors at play, and shares a process you can use for determining which actions would establish or increase collaboration in your team.

Learning Outcomes:
  • Identify the nine conditions that must be fulfilled for any two people to collaborate
  • Recognize subtle, yet common cues and pressures that discourage people from collaborating
  • Follow a simple process to determine actions that will establish or increase collaboration in your team

Attachments:

Speakers
avatar for Gil Broza

Gil Broza

Agile Mindset Coach and Trainer, 3P Vantage, Inc.
Gil Broza can help you increase organizational agility and team performance with minimal risk and thrashing. Dozens of companies seeking transformations, makeovers, or improvements have relied on his pragmatic, modern, and respectful support for customizing Agile in their contexts... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
Maryland Ballroom A

14:00 EDT

Challenge Everything! Using EventStorming to challenge your business and architecture too! (Alberto Brandolini)

Abstract:
The recipe is simple: put the key people in the same room, and have them model an entire line of business with events along a timeline. A bit of facilitation magic will allow your Big Picture EventStorming to discover gaps and challenge assumptions, enabling deeper collective learning about your domain.
But clarity and confidence are only the first steps. On a smaller scale, EventStorming can turn into a powerful process and software modeling tool; merging the contributions of business, service design, and software people into one coherent model, perfectly suited for modern event-driven architectures.

Learning Outcomes:
  • EventStorming fundamentals.
  • Different purposes and dynamics of the different EventStorming workshop recipes.
  • The special sauces that make it special.

Attachments:

Speakers
avatar for Alberto Brandolini

Alberto Brandolini

AUTHOR of EVENTSTORMING, Avanscoperta
Alberto Brandolini is a 360° consultant in the Information Technology field. Asserting that problems cannot be solved with the same mindset that originated them, Alberto switches perspective frequently assuming the architect, mentor, coach, manager or developer point of view.He’s... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
Chesapeake 1/2/3

14:00 EDT

Patterns of Object Instantiation (David Bernstein)

Abstract:
One important difference between writing object-oriented software and writing procedural software is the notion of object construction. Objects must be instantiated before they can be used. This is much more than a technical detail, it is at the very core of OO's usefulness.
A key distinction—and therefore opportunity—of object-oriented programming over procedural programming is that objects have two phases in their lifecycle: creation and use. By separating these two phases so that certain kinds of tasks are done when an object is created, and other kinds of tasks are done later during usage, we can build software that’s more modular, independently verifiable, and extensible.
In this session, we’ll explore how you can leverage object instantiation to build more testable, decoupled, and maintainable systems. We’ll cover several common antipatterns in instantiation along with replacement patterns that drop the cost of ownership for software built in object-oriented languages such as Java, C Sharp, C++, etc.

Learning Outcomes:
  • Leverage object instantiation to write more decoupled and maintainable code
  • Use the object-oriented programming model to build maintainable software
  • Recognize and avoid instantiation anti-patterns that make code harder to extend
  • Apply instantiation patterns that improve software’s testability and extensibility
  • Know when to use factories to efficiently construct groups of objects that go together
  • Encapsulate object construction to gain the benefits of a factory without extra work

Attachments:

Speakers
avatar for David Bernstein

David Bernstein

Consultant, To Be Agile
David Scott Bernstein is the author of the new book _Beyond Legacy Code: Nine Practices to Extend the Life (and Value) of Your Software._ It’s an insider’s view of the software industry drawn from his decades of hands-on experience as a software developer, trainer, and consultant... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
Chesapeake A/B/C

14:00 EDT

Service Ownership @Slack (Holly Allen)

Abstract:
Last year the Slack development team and operations teams were living in different worlds. Development teams deployed to production over a hundred times a day, and a centralized operations team tried to fix things when they broke. The operations teams struggled to support systems they had not written. Heros and knowledge islands saved the day over and over. Post-incident postmortems were poorly attended and did not encourage learning.
Slowly, then quickly, all that changed. Slack moved to teams of empowered developers on-call, with embedded SREs, safer production deployments, and actionable alerts. Postmortems focus on learning, and meaningful analysis of incident patterns is done at all levels of the company.
In this talk you’ll hear all about the bumps and scrapes, triumphs and pitfalls of our journey from a centralized ops team to development teams that own the full lifecycle of their systems. It wasn’t easy, but it wasn’t impossible. Hopefully it will inspire you to try something radically different at your company too.

Learning Outcomes:
  • How to organize development organizations for higher reliability
  • How to create learning organizations that can adapt
  • How to think about making major organizational change

Attachments:

Speakers
avatar for Holly Allen

Holly Allen

Head of Reliability, Slack


Thursday August 8, 2019 14:00 - 15:15 EDT
National Harbor 2

14:00 EDT

Traveling the Agile Base Camps to Scale (Katherine Paquet)

Abstract:
Many organizations feel it is time to scale their teams and experience many challenges in their efforts. Are you asking yourself such questions as: Is the organization ready to scale? Are your agile teams stagnant and appear to be doing agile or going through the motions? Do you have a lack of team cohesion? Does your team appear to be falling back into the storming stage? Are scrum practices dwindling out with lack of enthusiasm? Are we wanting to scale due to governance or integration issues? Are you trying to scale your teams and facing struggles such as disengagement or unmotivated teams?
Let me introduce the concept of base camps to help with the questions and challenges in the teams' journey to scale! As in climbing, base camps are positioned throughout your climb to provide supplies and an area for climbers to regroup. We want to provide the same support for agile teams throughout their agile journey. The base camp concept helps teams acclimate to the culture change, new ways of working with stakeholders, socializing and collaborating techniques, and understand the overall business. By utilizing the base camp concept, the teams understand their interpersonal dynamics to constantly reflect and improve how the teams can work together.
This session will help you determine if your organization and teams are ready to scale, explain the various base camps, identify and provide recommendations/actions to move to the next base camp, and provide a template to take back to your teams.

Learning Outcomes:
  • Understand the different agile maturity levels by utilizing base camps
  • Capability to identify the anti-patterns at each base camp
  • Utilization of the “Agile Team Assessment” tool to help teams at various base camps
  • Recommendations for a successful agile scaling

Attachments:

Speakers
avatar for Katherine Paquet

Katherine Paquet

Sr. Mgr - Agile Coaching Services, Centric Consulting
Kathi Paquet is an enterprise agile coach with a diverse background. Kathi has played roles in application development, quality assurance, management, and process improvement. Kathi holds a PhD in Information Assurance and Security, and has a background in implementing agile in... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
National Harbor 3

14:00 EDT

Mindful Agile Leadership – the elements of mindful success (Kathy Berkidge, Geof Ellingham)

Abstract:
Are you struggling to build a positive agile culture and foster the agile mindset? Juggling countless tasks and multiple stakeholders’ expectations in a volatile environment with little or no time? Unsure whether the decisions you make are the best to deliver successful business outcomes?
The most effective agile leaders are those who invest in their own personal development as well as the development of those around them. Transparent, flexible, adaptive and supportive, the agile leader encourages and empowers teams to become autonomous and high performing. Core personal skills such as self-awareness, emotional self-management, and social awareness are the basis of emotional intelligence, which is a key indicator of leadership success. Mindfulness is a foundational skill that can grow and deepen emotional intelligence and successful agile leadership.
In this session, you will hear why mindfulness is the secret ingredient to develop effective agile leadership. Beyond just simple awareness, you will learn how mindfulness help leaders to show up as the very best versions of themselves. Through mindfulness, you will improve your focus, think more clearly and make better decisions that lead to more successful outcomes.
We will take you beyond individual meditation, sharing techniques to apply mindfulness in meetings, presentations and everyday activities, to build greater self-awareness in your teams, and to help you become a more inspirational agile leader.

Learning Outcomes:
  • What mindfulness is and how it helps agile leaders become more effective
  • How mindfulness can help increase your focus, enable clearer thinking and better decision making to benefit you and your teams
  • How to practice mindfulness and practical ways to introduce and use it within your teams and wider organisation
  • The Elements of Mindful Success - how mindfulness enables greater awareness and better leadership

Attachments:

Speakers
avatar for Kathy Berkidge

Kathy Berkidge

Agile coach and trainer, Mind at Work Consulting
With a background in software development, Kathy is an agile professional with 30 years of experience in I.T. She delivers agile training and coaching services to many organisations in Australia and around the world including large corporations and government departments. Since 1999... Read More →
avatar for Geof Ellingham

Geof Ellingham

Chair, Agile Business Consortium
I'm a coach and consultant with 30 years experience in strategy, leadership, management, delivery and education in the public and private sectors. I've also spent two decades as a non-executive Director and Chair within the non-profit sector, the last two as Chair of the Agile Business... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
Maryland Ballroom D

14:00 EDT

Adapting TBR for Remote Learning (Shane Hastie, Shannon Ewan)

Abstract:
Sharon Bowman's “Training from the Back of the Room” (TBR) has become a mainstay for classroom-based course design and has become increasingly popular with Agile trainers. Sharon’s brain-science based approaches result in higher engagement, longer retention and more effective learning events. However, with the movement towards remote learning, there is a risk that some of these highly interactive techniques will become muted in distributed audiences. Those who attend this workshop will not fall victim to this fate!
In this interactive workshop, we will show how to apply the great ideas that Sharon has given the community to design remote learning to be as engaging as in-person events by leveraging brain-science techniques despite the limitations of remote technology.

Among other things, participants will learn techniques to:
*Incorporate movement when your participants are distributed and remote
*Get participants energized in group work when they haven't met each other in-person
*Use images to stimulate thinking and create appropriate learning artifacts for remote delivery
*Bring novelty into remote learning
*Use remote collaboration tools effectively
Shannon and Shane are both TBR Certified Trainers and they have extensive experience designing and delivering classes for both in-person and remote learning. They also bring years of agile knowledge and practice along with real-world experience operating in remote teams.

Learning Outcomes:
  • By the end of this session participants will be able to:
  • Describe the 4C’s instructional design model and 6 keys for making learning stick from Sharon Bowman's “Training from the Back of the Room (TBR)”
  • Articulate what “good” looks like for remote learning and explain how to avoid common pitfalls when delivering training content remotely
  • Apply some of the TBR techniques to design remote learning experiences
  • Devise a plan for how they will integrate these techniques into an upcoming remote training
  • Have some fun while applying the techniques

Attachments:

Speakers
avatar for Shane Hastie

Shane Hastie

Director of Agile Learning Programs, ICAgile
Coach, trainer, passionate agilist from New ZealandDirector of Agile Learning Programs for ICAgile Member of the Agile Alliance board 2011 - 2016.Founding Chair of Agile Alliance New Zealand.Lead Editor for Culture & Methods on InfoQ.com
SE

Shannon Ewan

Managing Director, ICAgile
Agile Coaching, Agile Transformation, Business Agility, ICAgile's learning and certification programs.


Thursday August 8, 2019 14:00 - 15:15 EDT
Maryland Ballroom B

14:00 EDT

A World Without Hierarchy: Experimenting with the Future of Work (Mark Cruth)

Abstract:
It’s the year 2025 and our long-time CEO has just made his last decision. Earlier today our CEO announced that with support of the Board of Directors, we will be eliminating our management hierarchy and departmental structure to better distribute decision making and promote self-management. A company of 10,000 people distributed around the world with revenues of $1 billion annually, this change has already sparked many important questions such as “how does this effect the way I work today?” The CEO has asked us, a group of employees representing all aspects of the company, to come up with a plan to implement his final mandate within 90 days. Now we must figure out what this means for us, our customers, and ultimately the future of our company.
This is no ordinary workshop. No PowerPoint presentation. No talk. Rather, this will be an experimental storytelling game. Taking a highly possible situation, we’ll experiment with how it might play out in the real world. Working in groups, you’ll be given complex problems to solve, such as how do we support employees who don’t want to participate in the change, what happens to those in management roles, and how do we make sure customers don’t get forgotten throughout the change. Groups will collaborate during the session to paint the picture of what such a transition might look like, including the actions we could take to make the transition smoother. Join me as we reimagine the future of work by playing with it first.

Learning Outcomes:
  • Explore creative ideas on how to begin removing the traditional management structure from an organization and the associated implications
  • Understand how to use storytelling and alternate reality game play to experiment with different ideas before implementing them
  • Contribute to a publicly available body of knowledge on how organizations can begin approaching a flat/no management structure (the ideas gathered during the session will be added to an online wiki that can be leveraged by anyone around the world exploring these ideas)


Speakers
avatar for Mark Cruth

Mark Cruth

Agile Delivery Team Leader, Quicken Loans
Mark Cruth is an Agile Delivery Team Leader and Agile Coach at Quicken Loans, the nation’s largest online mortgage lender based in Detroit. An Agile advocate since 2009, Mark has made it his mission to inject the values and principles of Agile into everything he does. His deep knowledge... Read More →


Thursday August 8, 2019 14:00 - 15:15 EDT
Chesapeake J/K/L

14:45 EDT

Organization in Rank-conscious and Reserved East Asia on the Bumpy Track to Team Health (Sangtae Kim)

Abstract:
Agile started off from an interest in how to develop valuable software better in a small team, but has since evolved to encompass a specific culture of working in an organization. The most effective agile transformation might be a big-bang change, but this isn't the track taken for some companies which could be due to many reasons including hesitance to take a big leap of faith. Hence, often a few projects are selected to be the pilots without disrupting the overall structure of the organization.
Our organization has a specific working culture that has evolved over time influenced by the local cultural background. Characteristics include emphasis of rank-consciousness and functional roles, and hierarchical decision making process. In an attempt to look into different methods of working perhaps more effective in the rapidly changing and volatile contemporary software product market, we have initiated agile to selected software development teams of various caliber and domain across the organization to improve effectiveness of the teams.
As internal agile coaches, we set out to help the teams by guiding the team members on how to perform agile practices, organizing and facilitating activities, and helping build up a more egalitarian work ambience. We started off with operating Scrum practices as described in various guiding materials and made additions and tweaks as time went on based on what we deemed as beneficial to the team. What we learned was that training and trying to perform agile practices is one thing, but creating the right ambience is another.
While helping teams with agile, we ran into several difficulties not finely detailed in publications, arising from the culture setting being more rank-conscious and people being more reserved than what we assume are like in the pro-agile environments that agile seems to thrive in.
In the following sections, we will share our experiences of how we have selected the five factors in the Hackman model of team effectiveness to delineate the issues to improve and how we have utilized various agile practices, and the current results and lessons learned we have attained on the truly bumpy track that we are traveling.

Lessons Learned from Your Experience:
  • While outspokenness and discussions might come natural in an agile-friendly environment elsewhere, these turn out to be something that need to be worked on in a more reticent culture setting
  • Many people think that they are already doing the agile practices as they should be performed (but if you really take a look, not many teams are understanding and practicing the values)
  • People have different wants concerning agile and it is not easy to align the wants once actual implementation and operation kick in
  • Workshops to share product vision and activities to promote collaboration do help... but you need to get the people to want to participate
  • There are some benefits attainable in terms of communication & collaboration within the team even without disrupting the organizational structure and roles (however, to potentially attain additional benefits, more changes to structure/policies seem needed)
  • In a culture where 'following tradition' is considered virtuous, an external coach plays an important part in making changes to a team

Attachments:

Speakers
avatar for Sangtae Kim

Sangtae Kim

Samsung Electronics
Have been working in various Software Engineering methodologies including Agile software development.


Thursday August 8, 2019 14:45 - 15:15 EDT
Chesapeake 7/8/9

15:45 EDT

Speed-bumps and Potholes on the Road from Projects to Products (Mike Griffiths)

Abstract:
Transitioning from projects to products made perfect sense for my client. Much of the business was digital and their websites / online-services would not be “completing” or going away soon. Development was deliberately continuous, and executives embraced this as both inevitable and desirable. However, just because it was the logical thing to do, it did not mean it was easy.
Maybe if we did not have over 100 inflight projects executing simultaneously, we could have picked an easier starting time? Maybe if there were not so many dependencies between teams, work would have been easier to untangle? Maybe if they were not in the midst of transitioning to microservices and new hosting technology, the technology challenges would have been easier to resolve?
Most organizations considering the transition from projects to products have similar challenges. By definition, “transitioning” means doing things mid-process; otherwise it would be “starting fresh with product development” – and where’s the fun in that?
This experience report recounts the story and transformation from slick PowerPoint slides to people problems and development difficulties. We did survive the journey and arrived in the land of continuous digital delivery, but we took some detours and lost some paint along the way. If you are considering the switch from projects to product development, maybe we can help you avoid some potholes and speedbumps along the road. Being forewarned is to be forearmed, but each journey is different, and as they say, your mileage will vary.

Lessons Learned from Your Experience:
  • An initial lesson learned was that there is never a good time to switch from projects to products. The fact that you need a more product-focussed model indicates your applications and services are continuously evolving. Re-staffing teams for both development and sustainment will have to happen during some development effort, which forces the team to storm and norm again while deadlines still loom. Also, some of today’s technology trends, such as switching to a microservice architecture, can create new cross-team dependencies if you are not careful. For us, a newly formed microservice environment provisioning team became a bottleneck for many teams.
  • Finally, there is always a learning process and communication exercises required when rolling out changes to how we plan, approve and fund new work. Switching from annual budget cycles for projects to ongoing micro-funding based on results required a lot of education and change management. Even though people agree, smile and nod in meetings they often return to their desks and continue doing things as before. So we burned all their old desks – not really, we worked with them to take them through the new processes. It worked fine, but we underestimated the effort and frequency required to achieve lasting change.

Attachments:

Speakers
avatar for Mike Griffiths

Mike Griffiths

Leading Answers & RMCLS, Consultant
Mike is an agile author, speaker and trainer, who helped create the agile method DSDM in 1994. He served on the board of the Agile Alliance and the Steering Committee to create the PMI-ACP credential.


Thursday August 8, 2019 15:45 - 16:15 EDT
Chesapeake 7/8/9

15:45 EDT

Agile's Dirty Little Secret Is Out! (Robert Woods)

Abstract:
Agile has a dirty little secret and it's now out in the open. For years we've been told that a single business representative from somewhere within the organization would be enough for us to fully enjoy being an agile company. As more companies have sought out the level of adaptability, effectiveness and quality they had been yearning for, they discovered it takes far more than an "Agile" IT department to be "Agile". It takes the ability to quickly pivot as an entire organization.
Robert Woods, President and Lead Consultant at MindOverProcess, will help attendees identify some of the misconceptions in our agile transformation journeys, how to overcome them, ways in which other parts of our company might be Agile now and not recognize it. Additionally, you will walk away with techniques that help many of the core business groups within an organization to find their own unique ways to display the type of agility that truly begins to define an Agile Company.
Agile's dirty little secret is about to bust wide open and completely change how we look at organizational transformation.

Learning Outcomes:
  • Identify areas we are missing the boat in our current Agile Transformations
  • Uncover and create visibility to current agility outside of IT
  • Gain techniques for developing unique Business Agility opportunities
  • Learn what qualities make up a truly Agile Company

Attachments:

Speakers
avatar for Robert Woods

Robert Woods

Founder and Lead Consultant, MindOverProcess


Thursday August 8, 2019 15:45 - 17:00 EDT
National Harbor 12/13

15:45 EDT

Inspect and adapt! Introducing Obeya as the next Agile practice (Nienke Alma)

Abstract:
An Agile transformation probably is never complete. Even when an Agile way of working is introduced company wide, there’s always more to wish for regarding your time to market, customer satisfaction or employee engagement. This certainly also applies to ING where a large scale Agile transformation was started in 2015. The Agile transformation already lead to many valuable results, but there is room for improvement. How do you keep the daily work of hundreds of squads aligned with the strategic goals of the organization? How can you help Agile leadership taking the right decisions, at the right time, based on the right information? It was necessary to explore what practices could be added to ING’s Agile Way of Working to help the organization to better deal with these challenges.
Inspired by a few local initiatives, ING chose to adopt Obeya as an add-on to the Agile Way of Working. An Obeya (“Big Room” in Japanese) is a place where top-down information about the strategic direction is connected with bottom up information about the actual results that we are achieving. This makes an Obeya a great enabler for effective Agile leadership. Based on the content presented in the room and a structure of rhythm and routine for meetings Agile leaders can apply validated learning in their day-to-day work.
The Agile Coaches initiated and supported the introduction of Obeyas in all Tribes of ING in the Netherlands and Belgium. Nienke Alma was one of them. In this presentation she will show the standardized approach the Agile Coaches used to set up the Obeyas from scratch and get them up and running. Based on her experience in multiple tribes, she’s able to compare the success of the introduction of Obeyas between these tribes. The significant differences in the success rate have provided valuable insights in the do’s and don’ts for the introduction of Obeya as a new Agile practice.
Do you want to know more about Obeya and how it fits in an Agile Way of Working? Are you looking for tips & tricks for how to set up an Obeya? Or learn how Obeya can help smoothen the flow of information about strategic direction and actual results in large organisations? Then this is a presentation you’d like to hear!

Learning Outcomes:
  • - Learn what an Obeya is and how it fits in an Agile way of working
  • - Learn how Obeya can help smoothen the flow of information about strategic direction and actual results in large organisations
  • - Get tips and tricks for how to set up an Obeya from scratch
  • - Get inspired by ING's Obeya Coaching successes and failures

Attachments:

Speakers
avatar for Nienke Alma

Nienke Alma

Agile Coach, ING
Nienke Alma is a people oriented Agile enthusiast with 12 years of experience as Agile coach, trainer, Scrum Master, tester and test manager. She currently works as an Agile Coach at ING in the Netherlands.She has special interest in team dynamics. Getting the best out of individuals... Read More →


Thursday August 8, 2019 15:45 - 17:00 EDT
Maryland Ballroom D

15:45 EDT

The Four Pillars of Happiness to Maintain Daily Well-Being (Amitabh Sinha, Michael de la Maza)

Abstract:
Everyone talks of the positive effect Happiness has on our feelings of productivity, trust and quality of work. But, hardly anyone knows a formula to consistently generate such personal happiness.
Have you stopped looking for happiness? Of course not!
If you haven’t found happiness, have you failed? Of course not!
We could use some guidance to better understand a personal “definition of done” for happiness, that’s all! You’re invited to an experiential discovery of the deep relationship between safety, trust, success and happiness. In this workshop, come experience the joy of happiness through a combination of group exercises and self-reflection. Learn principles and wisdom for amplifying your effectiveness, quality of life, and personal satisfaction. Situations in life will change, yet happiness in ourselves can be permanent. Come discover how!

Learning Outcomes:
  • Understand happiness!
  • Explain the impact personal expectations can have on our happiness.
  • Create your own framework for creating--and maintaining--happiness in yourself and your teams.
  • Apply newfound knowledge of happiness in your life in new, liberating ways!


Speakers
avatar for Amitabh Sinha

Amitabh Sinha

Agile Team Coach, Sony PlayStation
I am extremely passionate about Agile and even more so about people. I have had the good fortune to work & experiment with the Agile principles for more than 15 years while playing the roles of Software Engineer, QA, Tech Lead, Mentor, Product Owner, Scrum Master & Agile Coach at... Read More →
avatar for Michael de la Maza

Michael de la Maza

MIT PhD | Co-founder, DemingWay.com
Michael de la Maza is the founder of Heart Healthy Scrum and a Scrum Alliance Certified Enterprise Coach (CEC). Previously, he was VP of Corporate Strategy at Softricity (acquired by Microsoft in 2006) and co-founder of Inquira (acquired by Oracle in 2011). He is the co-editor of... Read More →


Thursday August 8, 2019 15:45 - 17:00 EDT
National Harbor 6/7

15:45 EDT

Assessing the obstacles to agility through UNLEARNING. (Jessie Shternshus)
Limited Capacity seats available


Abstract:
We are constantly challenged by the need to change in order to remain competitive. Individuals must shift their habits, teams have to adjust their behaviors, and organizations must update their mindsets. As our access to knowledge becomes easier, it is also getting obsolete at a faster pace. It becomes apparent that in order to learn something new, we need to first get rid of - or, unlearn - something old; and the best way to make shifts is through interactive learning.

Learning Outcomes:
  • Placeholder


Speakers
avatar for Jessie Shternshus

Jessie Shternshus

Owner, The Improv Effect
Jessie’s Effective Communication for Agile Teams Workshop uses improv techniques to teach team members how to communicate better throughout projects. The founder and owner of The Improv Effect, Jessie weds her lifelong passion and expertise in applied improv with the fast paced demands of the corporate world. She gained her formal education at USF and NYU. Throughout her career she has worked with Fortune 500 companies and companies such as Expedia, Living Social and F... Read More →


Thursday August 8, 2019 15:45 - 17:00 EDT
Chesapeake G/H/I

15:45 EDT

Rethinking quality and the engineers who protect it (Andrew Smelser)
Limited Capacity seats available


Abstract:
Testing software is a critical responsibility, but testing is not a synonym for quality. Shifting your approach to software quality from black box testers, to quality coaching could lead to delivering higher quality products. In this talk, learn about QA coaching and what value these coaches can add to development teams.

Learning Outcomes:
  • An introduction to a new model for QA + tips for collaborating with developers and coaching quality.

Attachments:

Speakers
avatar for Andrew Smelser

Andrew Smelser

Quality Coach, Eventbrite


Thursday August 8, 2019 15:45 - 17:00 EDT
Chesapeake A/B/C

15:45 EDT

Evil by Design (Kit Oliynyk)
Limited Capacity seats available


Abstract:
Being a "maker" comes with an ethos. Making things and simply being creative for the sake of creativity can be a bad thing, if we're not willing to be responsible for our legacy and pretend that “design isn’t political.” We'll view case studies of companies and products that are making our lives and our society worse—sometimes unintentionally. We'll discuss Dark Patterns, and how they can cost millions of dollars—and even human lives. Finally, we'll investigate three areas of transformation where we, as an industry, can do better:
  • Self-identity: Transform our beliefs to shift from pure craftsmanship to becoming the makers of social good, evolve our definition of success from “moving fast and breaking things” into the sustainability and health of our society.
  • Connection: Engage with as many people as possible in our companies (beyond just tech), overcome our biases through diversity and inclusion, and share beliefs and values that empower our partners and us to care about people, together.
  • Future-proofing: Ask questions to one another to collectively identify the emerging risk zones for our products and services using a variety of tools, including EthicalOS, moral value maps, “worst-case scenario” workshops and more.

Learning Outcomes:
  • We are not the Creative Class anymore; we are now the Responsible Class: why ethics are product designers' core responsibility in this day and age.
  • We can’t do this alone: why it is vital to connect with as many people as possible in your company and build a foundation of shared beliefs.
  • Tools and techniques for ethical decision-making at scale: for your design team, your partners, and stakeholders.

Attachments:

Speakers
avatar for Kit Oliynyk

Kit Oliynyk

Senior Business Design Lead, Ventera
Over the past 15 years, I’ve been a creative director, a speaker, a writer, a product designer, a UX/interaction/something-something designer, a consultant, a dad (twice), and a cautious optimist for this exciting tech-ridden time we all live in. Lately, I care a lot about design... Read More →


Thursday August 8, 2019 15:45 - 17:00 EDT
National Harbor 4/5

16:30 EDT

Beyond Software: When Agile meets Defense Systems and Hardware (Warren Smith)
Limited Capacity filling up


Abstract:
Many defense systems are very complex and include hardware designed specifically for that system. As Government and Defense organizations embrace Agile development, one of the stickiest issues is how to integrate Systems Engineering and Hardware organizations into an Agile program. Since Agile assumes a low-cost-of-change, these disciplines struggle to be Agile in the face of significant analysis and long-lead times. This paper describes the experience launching an agile development project and adapting Systems Engineering and Hardware Design teams to this environment. The changes were widespread, from how work is planned, to how it is managed, measured and implemented. The importance of model-based engineering and design tools will be discussed. The paper will also suggest approaches for using Systems Engineering to deploy complex hardware to an architectural runway.

Lessons Learned from Your Experience:
  • Experiences, twists and turns in successfully establishing Agile Systems and Hardware Engineering teams.
  • The critical role model-based engineering plays in non-software agility.
  • The shift in mindset and detailed planning needed to develop Architecture in long-lead, future feature deployment.
  • Insights in prioritizing custom hardware development for architectural runways, while minimizing the impact of later changes.

Attachments:

Speakers
avatar for Warren Smith

Warren Smith

Sr. Principal Systems Engineer, General Dynamics
My passion is vastly increasing Engineering Productivity through Agile Systems Engineering, MBSE and Engineering Re-Use Libraries.Improvements over 300% have been measured using Re-Use libraries and Agile SE using MBSE. Warren B. Smith is a Sr. Principal Systems Engineer at General... Read More →


Thursday August 8, 2019 16:30 - 17:00 EDT
Chesapeake 7/8/9
 
Friday, August 9
 

09:00 EDT

Agile Circuit Training (Brandon Carlson)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
The aim of the Agile Circuit training session is that there are 6 stations on the circuit each covering a different topic and lasting 10-12mins. The aim of the station is to introduce people to the topic and enable them to take away the top 3 things for the topic. They are the quick tips and tricks that attendees should know about the area.
Our intention is that everyone would get around each station in the circuit, and there would be someone who would be timing the stations and signalling to move stations.
The topics for the stations are as follows; Metrics, Lean Coffee, Prioritization techniques, Reading the room, Icebreaker Techniques, Sense Making.

Learning Outcomes:
  • Dozens of simple tools you can take back and use with your teams immediately


Speakers

Friday August 9, 2019 09:00 - 10:15 EDT
Potomac 1/2

09:00 EDT

Agile Pictionary (Ellen Grove)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
Are you ready for some fun? Do you wish you were armed with some skills to quickly capture everything you learned and experienced this week?
Science tells us our brains work in curious ways, and much of what we do is unspoken and unconscious. This can cause teams to stumble when they attempt to provide truly innovative solutions to customers. So how can we create a common vocabulary to unleash creativity and enroll people in the organization’s vision? That's a neat hypothesis, right? Let's put it to the test with a visual collaboration competition!
Our minds recognize images 60,000 times faster than words and often they illuminate our similarities and differences in a safe way. More of our brain is dedicated to processing them than all other senses combined. Yet when we are faced with complicated, strategic thinking - we rely on verbal language - which doesn't tap the full power of our minds, holding us back from our full potential to collaborate.
Using images helps communicate ideas with clarity, alignment, and engagement. Come to the workshop to learn how, even if you don't regularly draw! You'll leave with a set of skills that you can help brag about to your colleagues for months to come.

Learning Outcomes:
  • Practice visual thinking skills and develop a visual library
  • Demonstrate easy ways to become a whiteboard warrior
  • Draw a collection of visuals that they can use for future collaboration
  • Understand difference between pictograms and ideograms
  • Have tons of fun


Speakers
avatar for Ellen Grove

Ellen Grove

business agility coach, Agile Partnership
Ellen Grove is an Agile coach and trainer who helps teams to do better work by coaching them to cocreate the circumstances in which they can work productively and effectively. Her Agile coaching practice is founded in over 18 years’ experience leading software testing, development... Read More →


Friday August 9, 2019 09:00 - 10:15 EDT
Chesapeake 10/11/12

09:00 EDT

Self Care Closing (Samantha Laing)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.


Abstract:
It is the end of a long week. During this week you will have met hundreds of people, and made many notes. Some things stick out, and others are already beginning to fade. Your body is possibly tired or on the verge of adrenaline burnout.
This session will aim to take you on a calm journey through the week. You will explore your highs and lows, figure out the learnings and/or messages that you need for right now in your life. The purpose here is to provide a space to reflect, be generous and be kind. We would love for you to be part of this.

Learning Outcomes:
  • some learnings to take away from Agile2019
  • space to reflect on a busy week


Speakers
avatar for Samantha Laing

Samantha Laing

Agile Coach, Nomad8
My personal motto is ‘be brave’, and I embody this by taking on challenges one small step at a time.Most of my career has been in the IT industry, specifically Software Development. Nowadays I find myself coaching others with a passion for agile and a focus on self-care.I love... Read More →


Friday August 9, 2019 09:00 - 10:15 EDT
Chesapeake 1/2/3

10:45 EDT

Playful Leadership - How to enable transformational change and have fun doing it (Portia Tung)

Abstract:
Does creating change seem like a constant uphill struggle? Are you blocked by relentless resistance? Do you feel lost and alone in your efforts to create positive change?
It turns out change need not be full of pain and suffering. What’s more, the pain can be managed and the suffering is purely optional. According to child development experts, play is the most effective and efficient way of enabling children to learn, lead, collaborate and be at their best. It turns out this also holds true for adults, especially when it comes to organisational change, based on Portia’s 20 years of working and playing with adults in organisations large and small.
In this highly interactive talk, you will experience the catalysing power of play and gain an understanding of how play can convert seemingly relentless resistance to change into joyful anticipation of growth instead. You will learn and experience the benefits of play firsthand and, by being re-acquainted with the knowledge of play, explore what being a playful leader means to you.
You will get the chance to befriend your Mind Monkey (aka your amygdala) and through a pawful of tried and tested tools and techniques from play science, neuroscience, psychology and coaching, you will develop a greater appreciation of how to create transformational change for you and others.
Play your cards right and you will increase not only your EQ but develop your Play IQ, the foundation of all intelligences according to the latest Play Science theory. No humans or monkeys were harmed in the creation of this session. Bananas not included.

Learning Outcomes:
  • An understanding of the importance of play
  • ● A working knowledge of play
  • ● One or more ideas to play more
  • ● What being a playful leader means to you

Attachments:

Speakers

Friday August 9, 2019 10:45 - 12:00 EDT
Potomac Ballroom
  Keynotes, Talk