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Data & Metrics [clear filter]
Tuesday, August 6

15:45 EDT

Escape Velocity (Doc Norton)
Limited Capacity seats available

If your team uses velocity for planning but you don't find it very useful, this session is for you.
If your manager or scrum master or other pseudo-authority figure keeps obsessing over your velocity, this session is for you.
If you want to know about better ways to forecast when a piece of work will be done or how to gather data that actually helps your team, this session is for you.
Doc Norton shares stories and science detailing why velocity isn't a very good metric, talks about some common velocity anti-patterns, and shares what metrics you could use instead. You'll be able to better forecast when work will be done and you'll be better able to diagnose issues with your process and work toward correcting them.

Learning Outcomes:
  • Why Velocity alone is a poor indicator
  • Simple ways to measure code quality
  • How to create and read a CFD
  • Forecasting probability

avatar for Doc Norton

Doc Norton

Co-Founder; Agile Catalyst, OnBelay
Doc is passionate about working with teams to improve delivery and building great organizations. Once a dedicated code slinger, Doc has turned his energy toward helping teams, departments, and companies work better together in the pursuit of better software. Working with a wide range... Read More →

Tuesday August 6, 2019 15:45 - 17:00 EDT
Maryland Ballroom D

15:45 EDT

Making Better Business Decisions with Flow Metrics (Dominica DeGrandis)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

When it comes to assessing an IT transformations (such as Agile and DevOps), performance metrics have come under intense scrutiny. Traditional performance metrics, such as counting the number of lines of code or the number of software bugs should be used with caution, because there are bugs that are not worth fixing and code that is not worth maintaining. Output based performance metrics represent activities, not outcomes. To visualize and optimize the business value of your software delivery, it's helpful to measure business outcomes, versus measure how busy people are. Flow metrics help us do just that.
In this talk, Dominica DeGrandis presents five flow metrics that reveal trends on desirable business outcomes – such as faster time-to-market, responsiveness to customers, and predictable release timeframes. The goal is to inspire you to experiment with flow metrics at your organization to help you become the voice of reason in your organization.
Talk outline:
5 min: Intro
10 min: Flow Distribution: A measure to see tradeoffs
10 min: Flow Velocity: A measure of throughput/productivity
10 min: Flow Load: Amount of Work-in-Progress (WIP)
10 min: Flow Time: A measure of speed
10 min: Flow Efficiency: Work vs. wait ratio
5 min: Things to consider - Gaming metrics - What we measure matters, because people value what is measured. A balanced set of metrics.
5 min: Takeaways & benefits
10 min: Q&A
For each Flow metric, I will cover interpretation, construction and description of a real examples/stories.

Learning Outcomes:
  • Learn what Flow metrics are and how they can help your team make better business decisions.
  • Discover how to interpret and construct Flow metrics.
  • Hear a new perspective on the benefits of measures focused on product measures instead of project measures.


avatar for Dominica DeGrandis

Dominica DeGrandis

Director, Digital Transformation, Tasktop
Dominica DeGrandis is the author of Making Work Visible: Exposing Time Theft to Optimize Work & Flow. She is a huge fan of Flow and using visual cues to inspire change. As Director of Digital Transformation at Tasktop, Dominica introduces flow metrics & Value Stream thinking to o... Read More →

Tuesday August 6, 2019 15:45 - 17:00 EDT
National Harbor 11
Wednesday, August 7

10:45 EDT

Prosperous Metrics: Solving the Scenarios we Struggle to Measure (Zach Bonaker, Jason Kerney)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

Imagine yourself sitting down in a director’s office with a nervous feeling. “So, about those agile metrics I asked from you…”, she says. Your stomach churns and pulse quickens.
Whether you’ve worked as a manager, coach, or consultant, you’ve likely experienced conflict and confusion over metrics with agile. Traditional metrics which emphasize personal productivity drive negative behaviors, encouraging us to stay busy over working together to achieve goals. Meanwhile, leaders feel dissatisfied with popular “agile metrics,” such as velocity and burn-down charts, when they fail to provide the insights desired.
Are you interested in a different learning experience? You're invited to participate in a debate about metrics and explore three problem scenarios we often struggle to measure. Using a model for organizational measurement as a guide, your input will provide the fuel for an inter-facilitator debate between an Organizational Coach and a Software Coach. From this shared conversation, you will discover which outcome oriented metrics solve organizational needs for performance, quality, and change. Clarity and prosperity between agile and metrics are not out of reach. Come find out how!

Learning Outcomes:
  • Recognize mindsets and beliefs about the nature of data in organizations.
  • Explain the positive and negative effect metrics can have on people, teams, and organizations.
  • Use an effective enterprise framework for developing and applying metrics.
  • Differentiate between metrics for enterprise improvement and success.
  • Compare the use and impact of different metrics in an agile system of work.
  • Select and implement the best metrics for use in tough, real-world scenarios facing agile practitioners.


avatar for Zach Bonaker

Zach Bonaker

Benevolent Trouble-Maker, Walmart Labs
Zach Bonaker is a "benevolent trouble-maker" based in San Diego, California, USA and has more than 10 years of experience assisting software organizations with improving working conditions and results. With experience guiding Fortune 500 companies to multi-million dollar startups... Read More →
avatar for Jason Kerney

Jason Kerney

Agile Technical Coach, Some Company
I am a programmer, coach, father, husband and friend. I care deeply about the industry of software development and the communities surrounding it. I love to play with programming languages, yet consider it the greatest accomplishment when we address the humanness that software ultimately... Read More →

Wednesday August 7, 2019 10:45 - 12:00 EDT
Maryland Ballroom B

14:00 EDT

Evening the Odds: The Monte Carlo Technique for Project Forecasting (Hunter Tammaro)
Limited Capacity seats available

Even experienced teams struggle to make accurate project forecasts. After all, Agile projects embrace uncertainty and welcome changing requirements over the course of development. How do you get a sense of your project timeline when you know the least you ever will about it? You can't eliminate the unknowns in a new project, but by using the Monte Carlo method for forecasting, you can work with them. This session will introduce the Monte Carlo method and how it works through the real story of how it was used on a year-long project. Attendees will learn how to use Monte Carlo to create a project forecast, and how forecasting can help manage scope and schedule releases to make a project more successful. The session will cover lessons learned that help to work with (or around) the limitations of the technique. Attendees will also get an opportunity to try out a Monte Carlo forecast for themselves using a spreadsheet they can take to their real-life projects.

Learning Outcomes:
  • What the Monte Carlo technique is and how it works
  • How to create a software project forecast using the Monte Carlo method
  • Constraints and assumptions of the method, and how to work with them


avatar for Hunter Tammaro

Hunter Tammaro

Agilist, Excella
Hunter Tammaro is an Agilist with Excella. He is a Certified Scrum Professional (CSP) and IC-Agile Certified Professional in Agile Team Facilitation (ICP-ATF). He has seven years' experience in Agile projects and more than ten years in IT, working with multiple teams to create large... Read More →

Wednesday August 7, 2019 14:00 - 15:15 EDT
Maryland Ballroom D

15:45 EDT

Flow - Why Process Efficiency is a Key Metric for High Performing Agile Teams (Jeff Sutherland, Jessica Larsen)
Limited Capacity full
Adding this to your schedule will put you on the waitlist.

In Scrum, we measure performance using velocity. However, the velocity of one team cannot be compared to the velocity of another, since it is a relative measure that is only meaningful to the team using it. So can we accurately compare the performance of teams? Measuring Value Added Time as a percentage of Total Time is a metric that is used in Lean Manufacturing to help get a better understanding of production processes and optimize those processes.
Verbruggen et al (2019) introduced an adaptation of this metric to the Agile environment (see attachment). Giving teams an objective insight into their flow of work helps them optimize their efficiency and compare themselves to other teams. This adapted metric is called Process Efficiency and is comparable across teams, technologies, and domains of practice. Jakobsen and Sutherland (2009) showed that using the pattern "Good Housekeeping (scrumplop.org)" and improving flow (process-efficiency) to over 50% allowed every team to achieve 400% increase in velocity - twice the work in half the time. Sutherland coached an Indian team to put the average process efficiency of a story into their Scrum tooling. By the third day of the Sprint the team had increased their process efficiency from 10% to 80% (using the pattern "Swarming: One Piece Continuous Flow (scrumplop.org)" and on the fourth day, completed all stories planned for a two- week Sprint.
The standard definition of Lean is that process efficiency is greater than 25%. Focussing on this metric is emerging as the fastest way to improve team performance. An easy way to implement this metric using points, story start time, and story end time will show how your Scrum tooling has all the data necessary to calculate this metric and how to use it to improve team delivery capability.

Learning Outcomes:
1. Learn why process efficiency is one of the most important metrics for agile teams.
2. Understand the impact of improving process efficiency on team velocity.
3. Learn how to easily calculate process efficiency using data easily available in any Scrum tool.
4. Understand how to use this metric to achieve the fastest path to hyperproductivity.

avatar for Jeff Sutherland

Jeff Sutherland

Founder and Chairman, Scrum, Inc.
CoCreator of Scrum

Wednesday August 7, 2019 15:45 - 17:00 EDT
Maryland Ballroom C